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William T
Customer Reviews for The Storage Place Portland
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Office staff was excellent
JOSEPH GKeep up the good work. Satisfactory service and equipment. Thank you.
Scott GThe interior could have been a little cleaner. I put a little more gas in it when I returned it than it had when I got it. It would have been nice to be reimbursed. I got 8 medium boxes and 8 large and it cost me $52 dollars. That is absolutely ridiculous. The young lady who works in the office was super nice and very helpful
CRYSTAL MToo many fees last uhaul I used we didn't have to pay 20 after hours fee. We brought our uhaul back after 5 hours I had rented for 12 to be on the safe side, had I have known that I wouldn't have rented from there.
Roseann AYour app / mobile check in needs work to say the least.
James TWell informed and courteous staff.
MARK PI was assisted very professionally and all the equipment was nice and clean. He was quick to the point got me in and out right away.
Marco ETold to drop off keys and we could leave ....was charged unnecessary fees that did not match the truck condition upon recent
GUADALUPE GTell them what to expect fir returning equipment
Ester dI had the truck for 5 hours. 16 miles. I was never told of a $20 after hour drop off fee. It’s 2 miles from my house and could have easily dropped it the next day. I figured the sooner I get it back the better for them! They told me about the drop box and never mentioned the $20 charge….That was very unfair and bullshit!
Terry Ronsite manager was pleasant and extremely helpful.
Harold YHad a cracked windshield
Ronald Wvery friendly. very easy pick up and drop off. nothing to improve
Sheri GQuick, easy, and nice!
Jackie RFacility, staff and equipment is disability friendly. Very well organized. Professional. Respectable. Helpful. Considerate to my needs. Patience. Took the time to help me understand the whole process.
Carlos E