Customer Reviews for The Storage Place

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Storage Place

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TINA A.
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I reserved a 15 foot truck. I recieved a 10 foot. I reserved a dolly, I was told they didn't have them after I already arrived to pick up the truck. The 10 foot truck I recieved also didn't have a ramp. Overall this was a terrible experience renting through this specific location. I had to work ALOT harder to move my stuff.

LOZENIA R.
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Customer did not leave a comment.

Deandra E.
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Worker didn't review mileage with customer upon returning and info was incorrect on receipt overcharged will definitely not recommend location.

Kimberly B.
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Thank you so much for your service.

Phyllis H.
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The truck was not parked where the website said it would be. Was easy to find, but I had to walk the length of property to get the key. Taking me more than 15 minutes to check in like the video said.

George S.
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Great customer service!

katherine W.
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From what I experience renting from Uhaul there's nothing that need improve. The Uhaul I rented from were outstanding.

hardine K.
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Customer did not leave a comment.

John B.
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Customer did not leave a comment.

John B.
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Please let Manager Savannah Garza of the wonderful help renting me your truck. Savannah is so helpful with renting me a storage room and renting a truck. Thank you, John Bayduss 281-424-4936

William C.
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Customer service is the Best.

DIONICIO R.
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Customer did not leave a comment.

Michael D.
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Nothing, they were great

Richard C.
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I feel like that recurring customer should get a discount and I am a recurring customer

TARA M.
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The app did not work properly called customer service and your employee operator was very rude argue with me several times and then try to send me two different locations they were further away and charge me more money call back got a different operator and came to a new solution where I was able to leave the U-Haul there and come back the next day to to talk to the owner of the property I really do not want to use you Haul ever again was letdown with poor customer service

Perry C.
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Nothing. Top notch customer service!! Will rent my u-haul services here from now on

ERIN M.
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Customer did not leave a comment.

Lisa E.
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Customer did not leave a comment.

Laertes B.
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Customer did not leave a comment.

Kiara D.
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Rep was beyond helpful and courteous. I appreciate good customer service so I would prefer to come here than the uhaul on Main st.

Deonte G.
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Customer did not leave a comment.

timothy G.
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Customer did not leave a comment.

Jessica R.
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absolutely nothing, it really was the best looking storage unit I have been in. The two ladies that works there are the best, they explained everything in complete details and was always there to help with anything

sarah C.
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Customer did not leave a comment.

larry B.
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Excellent service,very courteous staff at this location !would definitely recommend the storage facility as well as the uhaul location!

Alex S.
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Well when i first picked the U-Haul up, he told me it was going to be around $75 for the day (because I only needed to drive it about 20 miles). Well when I brought it back, of course he went out to check the U-Haul to make sure everything was good, and then he proceeded to tell me that the tank was only 1/8th full, which was untrue. When I first picked the U-Haul up it was 1/4th, and like I said before, I only had to drive a couple miles with the U-Haul, and the gas tanks was BARLEY under the 1/4th mark. So he told me that he'd have to be charging me and extra $25 to put gas in it, so I was like okay that's ridiculous but that's fine. What he didn't tell me, was that I was also being charged $50 for some fill up fee. So my total came out to $120 and I had the U-Haul for not even a whole day.

Rebecca S.
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Check the vehicles before leasing to the next customer

Steven M.
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Customer did not leave a comment.

ronny T.
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There were other locations closer. Also why I was charged 12.00 we put half tank of gas. We did not drive far after putting the gas.

Sarah O.
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Customer did not leave a comment.

brenda g F.
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Customer did not leave a comment.

Torrae D.
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I swept the truck out after my usage, but it was dirty in the back when I picked it up.

JAVIER H.
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Better prices.

Russell I.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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