Customer Reviews for The Tool Box
(U-Haul Neighborhood Dealer)

232 reviews

1110 N Broadway St   Marlow, OK 73055

(580) 658-1250

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 10/7/2021: 8:00 am - 3:00 pm
  • 10/8/2021 - 10/11/2021: Closed

Services at this Location:

Contact Us

(580) 658-1250

1110 N Broadway St
Marlow, OK 73055

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 10/7/2021: 8:00 am - 3:00 pm
  • 10/8/2021 - 10/11/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Trailer preformed perfectly I would use again

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Katy S. 
Rating:
5.0

Customer did not leave a comment.

Sean H. 
Rating:
5.0

Fran was very helpful, moving is always a busy stressful day, she made a stressful day very easy to start and get accomplished. Very nice and accommodating.

Theresa J. 
Rating:
3.0

Customer did not leave a comment.

JESSICA G. 
Rating:
5.0

Folks there were amazing!!!!!

Terry E. 
Rating:
5.0

The staff at this location was very friendly and helpful. I would definitely use them again.

Sharla M. 
Rating:
5.0

Customer did not leave a comment.

Claude A. 
Rating:
5.0

Customer did not leave a comment.

jennifer M. 
Rating:
5.0

Customer did not leave a comment.

Shelley M. 
Rating:
5.0

Great place to rent a trailer when needed!!!!!!!!

Bob K. 
Rating:
5.0

Customer did not leave a comment.

Sharon M. 
Rating:
5.0

Very friendly folks, made sure I was taken care of and made all the transitions smooth when it got a little complicated.

Angela C. 
Rating:
5.0

Well run location. Mark and Fran are friendly and helpful. Mark hooked up the trailer and checked the lights. Thanks!!!

Mark G. 
Rating:
2.0

Self drop off

EVAN O. 
Rating:
5.0

Nothing, great to do business with. Made sure everything worked and that I had everything I needed.

TEMPLE G. 
Rating:
5.0

Excellent place to rent a uhaul from.

Shawn P. 
Rating:
5.0

I can't think of anything, the folks in Marlow couldn't have been more gracious, polite and helpful.

Kevin J. 
Rating:
5.0

Customer did not leave a comment.

SCOTTY J. 
Rating:
5.0

Nothing.Fran was sweet& very helpful!!!!

Edward W. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Kevin S. 
Rating:
5.0

Very helpful, fast, and friendly service.

Rebecca R. 
Rating:
5.0

This location is the BEST! Very helpful with the paperwork. Even hooked up the trailer & checked the lights as well as showing us how to use it properly. Thanks Mark & Fran!!!

MARK G. 
Rating:
5.0

Customer did not leave a comment.

Randall B. 
Rating:
5.0

Customer did not leave a comment.

Pratik B. 
Rating:
5.0

Thank you for your thorough explaination of the trailer.

Sidney W. 
Rating:
5.0

Excellent service & friendly. Recommend to ALL!!!

Mark G. 
Rating:
5.0

I can't think of any possible way that my experience could have been better. The owners were extremely friendly and helpful, and the service I received was impeccable.

Michael T. 
Rating:
5.0

Customer did not leave a comment.

Pratik B. 
Rating:
5.0

Customer did not leave a comment.

Tim A. 
Rating:
5.0

Customer did not leave a comment.

Paul B. 
Rating:
5.0

They were so incredibly helpful

PHILLIP F. 
Rating:
5.0

Customer did not leave a comment.

Lisa H. 
Rating:
5.0

Excellent help in all manner. Wish all my U-Haul rentals were this amazing! Clean truck & windows were washed. Thanks!!!

Mark G. 
Rating:
5.0

As for me noting much great customer services

REMMY A. 
Rating:
3.0

Explain the way deposites work better.So there is no confusion about the money taken from your bank card.

George F. 
Rating:
5.0

Awesome service super helpful ,showed me details of the trailer,gave me great advice, will rent again from these folks

Gaylon B. 
Rating:
5.0

Awesome People awesome service and quick

Chris C. 
Rating:
5.0

they both were very professional and friendly, giving me good instructions of the handling of the equipment.

Patricia M. 
Rating:
5.0

Had Wonderful service,thank you

FLOYD K. 
Rating:
5.0

Customer did not leave a comment.

Don C. 
Rating:
5.0

Customer did not leave a comment.

PAUL B. 
Rating:
5.0

Great service, well maintained equipment. Mark and Fran were extremely helpful and accommodating!

Kevin A. 
Rating:
5.0

Customer did not leave a comment.

Gary M. 
Rating:
5.0

Customer did not leave a comment.

Paul B. 
Rating:
5.0

Customer did not leave a comment.

FRED B. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN C. 
Rating:
5.0

N/A

BRENNA A. 
Rating:
5.0

Customer did not leave a comment.

DANNY D. 
Rating:
5.0

Mark and Fran Gildon were fantastic! Superb job with renting, support and assistance!

Jim H. 
Rating:
5.0

Customer did not leave a comment.

GERALD S. 
Rating:
5.0

Customer did not leave a comment.

james R. 
Rating:
4.0

Air conditioner did not blow cold air. And if I rent a uhaul by THE DAY. Then I shouldn't get charged “over” the mile limit fee. Pick one or the other.

rachel W. 
Rating:
3.0

Customer did not leave a comment.

Randall B. 
Rating:
5.0

Customer did not leave a comment.

Alan K. 
Rating:
4.0

Helpful and friendly people. Made sure we understoood operation of the truck.

Jay B. 
Rating:
5.0

Customer did not leave a comment.

Toby C. 
Rating:
4.0

Customer did not leave a comment.

Billy G. 
Rating:
5.0

Customer did not leave a comment.

Kristopher S. 
Rating:
5.0

Nothing to improve.

Bonnie G. 
Rating:
5.0

Customer did not leave a comment.

Shelley M. 
Rating:
5.0

Nice place to rent from for rental to drop off and pick up .

Michael D. 
Rating:
5.0

Customer did not leave a comment.

Tracy C. 
Rating:
5.0

Customer did not leave a comment.

Steven F. B. 
Rating:
5.0

Customer did not leave a comment.

Adam C. 
Rating:
5.0

Everything was perfect! Very friendly and helpful. I would highly recommend using this location.

Sheila G. 
Rating:
5.0

The Toolbox has been excellent to work with and have gone above and beyond in helping me and my family with their services. I would recommend them for any moving issues they may have.

Philbert T. 
Rating:
5.0

Customer did not leave a comment.

Lisa H. 
Rating:
4.0

I do not know what it would be the staff there was very friendly very professional equipment was very good shape

Brian H. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

SHAWN P. 
Rating:
5.0

Very friendly and great customer service.

CORREY H. 
Rating:
5.0

Nothing.

john P. 
Rating:
4.0

Customer did not leave a comment.

Greg T. 
Rating:
5.0

Customer did not leave a comment.

Jerry L. 
Rating:
5.0

I really can not think of anything thing. My experience with Marlow U-Haul TheTool Box was outstanding.

DONNY S. 
Rating:
5.0

Best overall u-haul experience to be found anywhere in the area

Marvin G. 
Rating:
4.0

Customer did not leave a comment.

Jeffery T. 
Rating:
5.0

Customer did not leave a comment.

Muriel A. 
Rating:
5.0

Customer did not leave a comment.

Paul B. 
Rating:
4.0

Customer did not leave a comment.

Betty V. 
Rating:
5.0

Customer did not leave a comment.

Marvin G. 
Rating:
4.0

Customer did not leave a comment.

Harbour W. 
Rating:
5.0

Customer did not leave a comment.

MICHEAL H. 
Rating:
5.0

Greatest U-Haul dealer I have ever worked with. Equipment was ready when I arrived. They hooked it up & checked the lights. Even helped me put some of my things in the trailer from my vehicle. Excellent service!!!!!!

Mark G. 
Rating:
5.0

Customer did not leave a comment.

Donald L. 
Rating:
5.0

Customer did not leave a comment.

Carolyn L. 
Rating:
4.0

Cheaper rates

Joey S. 
Rating:
5.0

Mark & Fran were a pleasure to work with. Good folks!!!

Mark G. 
Rating:
4.0

Customer did not leave a comment.

mike S. 
Rating:
5.0

Mark and company at The Tool Box we're friendly and virtuous.

James M. 
Rating:
5.0

These people stayed after closing on the last minute notice. Great people.

SHAWN W. 
Rating:
5.0

They very nice

Richard G. 
Rating:
5.0

Customer did not leave a comment.

jr P. 
Rating:
5.0

Customer did not leave a comment.

BARBARA R. 
Rating:
5.0

Customer did not leave a comment.

Albert B. 
Rating:
5.0

Nothing just keep being the friendly people you are

Scott C. 
Rating:
5.0

Mark was very friendly and helped us get on our way quickly.

Brett M. 
Rating:
1.0

Customer did not leave a comment.

THOMAS ANDREW D. 
No reviews have been submitted for this location.

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