We did not receive an invoice and we were charged $24+ extra. We are unsure why. The staff member was friendly. Convenient location.
Tiffany H
Customer Reviews for The Warriors Way Mall
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Top notch! Best service I’ve ever had at any UHaul location. Thank you
james cNothing. Everything was great!
Timothy aNo improvement needed and Sandy was wonderful 10,000 stars!
William CSandy is the absolute best. This is the place to get your Uhaul.
Johnathon DSandy was outstanding to work with. The most accommodating you could ask for. I give this Uhaul place a 10.
Johnathon DGreat people great personality been here before and would recommend to anyone
james bAbsolutely the best UHAUL facility in East Tennessee!!! Have personally used this location several times and have never had any issues. Definitely recommended 👌 👍
William TThe absolutely best UHAUL location that I have personally used, very friendly, professional 👍 and accommodating for your moving needs. Definitely speak to Sandy, very very professional and a "human being ", a hard characteristic for now a days lol. Will definitely understand and assist in any way.
William TGreat customer service very helpful and got us on the road quickly. Very friendly.
THELIA PExcellent all around
Jonathan FSandy is the manager of this location and she is always professional and friendly. This is our second time here. Sandy always goes the extra mile to help you out with whatever circumstance you have. Great service! Highly recommend this U-Haul location.
STEVEN BThe whole experience was simple and smooth. I especially appreciated the quick lesson in properly loading and securing my car. I will definitely be back if I need another Uhaul.
Chad LVery easy to rent here and most friendly!,
Phil WThe owner of this facility truly puts customer service high on the priority list.
Timothy SWas friendly and accommodating, and a great experience. I will recommend this location to all my friends.
Charles MI have no suggestions for improvement. I was totally satisfied with the service I received from this location.
Kathleen OVery nice owner, would definitely use again. Equipment was in great shape.
Tyson EThe lady who ran this location was very nice and helpful.
Wayne HI originally rented from a Uhaul location close to the home I was moving from, it as complete nightmare. Finally someone at Uhaul got me a truck at this location in Afton. Sandy who runs this location was amazing. She made everything right and was an absolute pleasure to do business with. I highly recommend this location over the others in the area.
Sandra SWonderful customer service. Would definitely recommend.
Neal PI've rented from this location a few times and Sandy has always been professional and friendly. Trucks are always clean! I would definitely recommend this location to anyone!!
Sandy DThrough no fault of uhaul rep Sandy, the truck I picked up started sending 2 different codes so I returned it and got another truck that was a really good truck. I had rented from Sandy before and she made everything right and I would definitely rent from her again!
Sandy DNothing
LEONARD CThe person at the place in Tennessee where I dropped the trailer off was very knowledgeable and helpful. I definitely would recommend this location to a friend.
RICHARD F4x8 enclosed trailer. Worked well, rode well
Kevin WNot a thing
Amber DGreat people quick and easy
Brandon BGreat and Friendly service.
Karl LThe online remote check out process is overly complicated and not user friendly.
Tom FLady was very kind, very good business
Billy SGreat location. Right outside Greeneville Tennessee. Friendly staff.
Mike SVery friendly, very well organized, prompt on getting things done. Great location very helpful. 5 STARS FOR ALL.
HARRY SGreat customer service 10 STARS !!!!!!!
Deadra SSandy and Mr.Gene were wonderful….good people!
Katherine SOutstanding service
terry cAll good no issues.
James SSandy made sure everything was ready. Pick up and drop off was easy. I will definitely use this dealer in the future.
WARRENHUGH TAmazing customer service
Justin TVery knowledgeable and helpful staff
ROBERT SA lower step for the cab! Difficult to climb into.
Hubbard JThe customer service from here is amazing absolutely would have bent over backwards to have helped me out… greatly greatly appreciated
Loren FI would rent from here everytime I need too.
Janet SReturned my trailer and just had to deal with submitting photos on the app. It was so easy
AMY CWash the windshields on the truck but otherwise Thank you for being so nice an helpful
Sherry BGreat place exceptional customer service!!
Laszlo BNothing. They were awesome. Very friendly and caring. The truck was clean.
Viola BThe owner was great! Definitely will use this location for any future Uhaul needs!
Darrell MDropped off in small town and was greeted super nice and friendly. Loved the owner made us feel welcomed to the area.
Rosy EThe rental experience went without a hitch! Awesome lady!
Richy CAll contact was over the phone. VERY helpful. Thank you.
Kristophor PExcellent customer service!!!!!! Highly recommend using this facility. Very friendly, and knowledgeable
William TVery helpful agent at this location. Made all the connections and provided clear intructions for return.
John MVery nice people, couldn't have ask for any better!
Fern WThe lady that handles the rental does a wonderful job.
David RMy husband and I have never experienced such service and friendliness in our lives. Sandy treated us like we had been friends forever. We would and will recommend her U-Haul business to everyone. She is truly a special person. If you need to rent a truck or trailer definitely go see Sandy.
Mary RWonderful location and they have a cool shop
Wanda CProfessional, friendly staff, doesn't get better.
David ACassandra was amazing, she was very helpful and knowledgeable.
Stephen BSandy was OUTSTANDING!!!! Off the charts AMAZING!! I have used Uhaul MANY times and NEVER have I ever received the level of service and kindness she provided! She was an absolute blessing!! I highly recommend her and this location!!
Olivia DVery nice and helpful.
Krystal cVery good location to easily get in and out. Sandy treated me like family and helped me out with what I thought was an issue with the trailer but it was my plug for the electric hook up. She made arrangements for someone to come to my home to test it out!! Wonderful service!!
Marie M