Customer did not leave a comment.Jeffrey C.
Customer Reviews for Thermo JJP LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had trouble with my cell phone location services and the app would not let me proceed with the return even though I was in the parking lot. You should allow an override of checkout location services by taking a picture of a landmark/Qr code at the location instead!Peter C.
Customer did not leave a comment.Robert G.
My receptionist was good and patient with me. ðŸ‘ðŸ¾ðŸ‘ðŸ¾Terence B.
Everything went well although the inside of the windshield was beyond dirty but overall a great experienceMichael R.
Quick response, and follow-up Great custome service.OTHNIEL B.
Customer did not leave a comment.Joseph M.
Good customer service.Waldemar G.
Customer did not leave a comment.Henry G.
Customer did not leave a comment.ANTOINETTEE C.
The center did not have a 10' truck and we were told they don't carry that size so we had to get a bigger, more expensive truck. We absolutely did not need that much room and .99 per mile is ridiculous. So the initial fee is low but you gouge on the mileage. Plus there was no hand truck or blankets. The person helping us was good but the company is no better than a loan sharkRobert W.
Fast check in got the truck right away. Truck is clean have no issue while driving. Customer service is friendly and helpful. Will rent again in this location.Allen R.
Walter was awesome! Excellent service!! Thank you!JOYCE G.
Customer did not leave a comment.Hali D.
Customer did not leave a comment.Christoph H.
Customer did not leave a comment.JOSEPH F.
Customer did not leave a comment.Anthony M.
Extremely overpriced.Sadie M.
I would not recommend and location. you wasted 2 hours of my time on a bogus charge from 2012, then when that was cleared up you insisted on have 2 people verify who I was. I missed my job pickup in the meantime after going back and forth for no reason. in the end I felt like a 4th class customer and will never use or recommend Uhaul. I have not had time to do my online reviews but I will.TIMOTHY S.
This was a great experience. Thanks for everythingIris M.
Great location to rent equipment from. Fast Courteous And professional. Thanks you for the assistance in my move.Matthew C.
Customer did not leave a comment.STACY D.
Customer did not leave a comment.YEFIM S.
Make your mobile check-in process better. It took almost 30 minutes to get the approval.James H.
easy unloading nice people.john J.