Hunter saw me drive up and rather than get me to follow him to the drop off point. He left for 15 minutes with another customer to get a trailer. Not bad, just inefficient.
Jess J.
Customer Reviews for Three Rivers Equipment Sales LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The people I picked my equipment up from where great! Now U-haul as a company isn't. My car trailer broke and asked them if I could just tow it back to the closes sight, told me I could and wouldn't cost much. they tried to charge me 1,000 dollars after not mentioning that amount at all and tried to call me a lier. Like I said the location I got it from nice people and great service. U-haul as a company is awful.
Rachel H.They were very accommodating to let me extend the rent one extra day and to return the trailer after the store's regular business hours.
Daniel H.The truck was parked under a tree. Not really someone would fine this for a pickup zone. Then got called 2 times if I picked it up.
John G.Service was Great and very convenient. The personnel were very helpful and offered complete service from Rental to Pickup and to Drop Off.
Jorge M.Hunter is a great rep for Uhaul. Very helpful and easy to work with
Edward V.Upon returning the equipment I had to call customer service. Sherry was very helpful and Hunter, who works at three Rivers equipment, was also very helpful. Truck was very comfortable and our move went smoothly. Thanks to U-Haul for all your help!
Wayne P.The uhauls are stored on a lot around 200 yards from their equipment sales facility. The lot is locked and there is no clear location identified to drop a trailer. After calling their number over and over, I finally got someone on the phone who advised me to drop the trailer at the sales facility down the road. Upon pulling into the sales facility there is again no place identified to drop a uhaul. Going inside to wait and wait a young man finally asked if I needed assistance. He advised he would take pictures of the trailer but someone else would check it in later. That never happened and I received a message from uhaul 2 days later advising the trailer was late even though I dropped it off 2 days earlier...I drove by the location and the trailer was still sitting right were I dropped it.
Timmy J.Nothing
mark J.Aux did not work.
BENJAMIN H.Hunter very polite and extremely helpful and knowledgeable about his job
Randy L.Awesome
JONATHAN H.N/a
Billy M.Above and beyond, great rental location.
Nicholas I.Great experience
Deedra C.The trucks should be cleaned and wiped down after each use the company should have cleaned everything before the next customer .(coke all over the center console and passenger door. ) And the driver mirror rattling very noise.
Ladona Z.They were great!
BLAKE M.The personnel do not wear face coverings.
REBECCA B.Kudos to Hunter! He was already bring the U-haul truck over when I arrived. And he followed me to the house and dropped off the truck. Appreciate his great service! Jim Scirocco
Jim S.Super nice store. Sales person was very knowledgable.
John P.Excellent Customer Service. Fantastic Location. Lots of Choices.
Matthew D.check taillights on tow dolly. I noticed flickering of lights.
JOHN F.Gentleman who waited on me was extraordinarily helpful. Great experience.
Clinton J.My experience was top notch. To be honest i didnt believe Customer service of that caliber Existed anymore.3 rivers equipment will go above and beyond
William B.You take money off my card charge me 3 times the rate then take several days to put back when it only took 3 seconds for you to take it I will never use uhaul again I've used budget twice never had this problem
virgil F.Quick and efficient return
Jennifer K.Not anything
GREGORY D.