Customer Reviews for Three Rivers Equipment Sales LLC
(U-Haul Neighborhood Dealer)

76 reviews

4111 Weatherford Hwy   Granbury, TX 76049

(817) 776-4742

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(817) 776-4742

4111 Weatherford Hwy
Granbury, TX 76049

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Hunter saw me drive up and rather than get me to follow him to the drop off point. He left for 15 minutes with another customer to get a trailer. Not bad, just inefficient.

Jess J. 
Rating:
1.0

The people I picked my equipment up from where great! Now U-haul as a company isn't. My car trailer broke and asked them if I could just tow it back to the closes sight, told me I could and wouldn't cost much. they tried to charge me 1,000 dollars after not mentioning that amount at all and tried to call me a lier. Like I said the location I got it from nice people and great service. U-haul as a company is awful.

Rachel H. 
Rating:
5.0

Customer did not leave a comment.

Twana M. 
Rating:
5.0

Customer did not leave a comment.

Jennifer A. 
Rating:
4.0

They were very accommodating to let me extend the rent one extra day and to return the trailer after the store's regular business hours.

Daniel H. 
Rating:
5.0

Customer did not leave a comment.

Jon M. 
Rating:
4.0

Customer did not leave a comment.

nicholas M. 
Rating:
5.0

Customer did not leave a comment.

Tammy B. 
Rating:
3.0

Customer did not leave a comment.

Mike H. 
Rating:
2.0

The truck was parked under a tree. Not really someone would fine this for a pickup zone. Then got called 2 times if I picked it up.

John G. 
Rating:
4.0

Customer did not leave a comment.

JAMES G. 
Rating:
4.0

Service was Great and very convenient. The personnel were very helpful and offered complete service from Rental to Pickup and to Drop Off.

Jorge M. 
Rating:
4.0

Hunter is a great rep for Uhaul. Very helpful and easy to work with

Edward V. 
Rating:
5.0

Upon returning the equipment I had to call customer service. Sherry was very helpful and Hunter, who works at three Rivers equipment, was also very helpful. Truck was very comfortable and our move went smoothly. Thanks to U-Haul for all your help!

Wayne P. 
Rating:
4.0

Customer did not leave a comment.

Michael N. 
Rating:
1.0

The uhauls are stored on a lot around 200 yards from their equipment sales facility. The lot is locked and there is no clear location identified to drop a trailer. After calling their number over and over, I finally got someone on the phone who advised me to drop the trailer at the sales facility down the road. Upon pulling into the sales facility there is again no place identified to drop a uhaul. Going inside to wait and wait a young man finally asked if I needed assistance. He advised he would take pictures of the trailer but someone else would check it in later. That never happened and I received a message from uhaul 2 days later advising the trailer was late even though I dropped it off 2 days earlier...I drove by the location and the trailer was still sitting right were I dropped it.

Timmy J. 
Rating:
5.0

Customer did not leave a comment.

Christina S. 
Rating:
5.0

Customer did not leave a comment.

Jesus L. 
Rating:
5.0

Nothing

mark J. 
Rating:
4.0

Aux did not work.

BENJAMIN H. 
Rating:
2.0

Customer did not leave a comment.

Anthony B. 
Rating:
5.0

Hunter very polite and extremely helpful and knowledgeable about his job

Randy L. 
Rating:
4.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Awesome

JONATHAN H. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA L. 
Rating:
5.0

Customer did not leave a comment.

Hugh C. 
Rating:
4.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

Customer did not leave a comment.

Vicki P. 
Rating:
5.0

Customer did not leave a comment.

MARK J. 
Rating:
5.0

Customer did not leave a comment.

Rex M. 
Rating:
5.0

N/a

Billy M. 
Rating:
5.0

Customer did not leave a comment.

Tedd C. 
Rating:
5.0

Customer did not leave a comment.

Darrell E. 
Rating:
5.0

Above and beyond, great rental location.

Nicholas I. 
Rating:
5.0

Customer did not leave a comment.

Shelly S. 
Rating:
5.0

Customer did not leave a comment.

kathy M. 
Rating:
5.0

Great experience

Deedra C. 
Rating:
5.0

Customer did not leave a comment.

Brandon W. 
Rating:
5.0

Customer did not leave a comment.

Catherine W. 
Rating:
3.0

The trucks should be cleaned and wiped down after each use the company should have cleaned everything before the next customer .(coke all over the center console and passenger door. ) And the driver mirror rattling very noise.

Ladona Z. 
Rating:
5.0

Customer did not leave a comment.

Tomm T. 
Rating:
5.0

They were great!

BLAKE M. 
Rating:
5.0

Customer did not leave a comment.

Patrick R. 
Rating:
5.0

Customer did not leave a comment.

Kathryn B. 
Rating:
5.0

Customer did not leave a comment.

Kathryn B. 
Rating:
5.0

Customer did not leave a comment.

Gregory J. 
Rating:
4.0

The personnel do not wear face coverings.

REBECCA B. 
Rating:
5.0

Customer did not leave a comment.

michael T. 
Rating:
5.0

Customer did not leave a comment.

robert O. 
Rating:
5.0

Kudos to Hunter! He was already bring the U-haul truck over when I arrived. And he followed me to the house and dropped off the truck. Appreciate his great service! Jim Scirocco

Jim S. 
Rating:
5.0

Customer did not leave a comment.

Winston V. 
Rating:
5.0

Super nice store. Sales person was very knowledgable.

John P. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

Customer did not leave a comment.

Donald S. 
Rating:
5.0

Excellent Customer Service. Fantastic Location. Lots of Choices.

Matthew D. 
Rating:
5.0

Customer did not leave a comment.

Teresa Y. 
Rating:
5.0

Customer did not leave a comment.

Alan W. 
Rating:
5.0

Customer did not leave a comment.

Lester W. 
Rating:
5.0

check taillights on tow dolly. I noticed flickering of lights.

JOHN F. 
Rating:
5.0

Gentleman who waited on me was extraordinarily helpful. Great experience.

Clinton J. 
Rating:
5.0

Customer did not leave a comment.

John O. 
Rating:
5.0

Customer did not leave a comment.

Melvin T. 
Rating:
5.0

Customer did not leave a comment.

Jesse G. 
Rating:
5.0

My experience was top notch. To be honest i didnt believe Customer service of that caliber Existed anymore.3 rivers equipment will go above and beyond

William B. 
Rating:
3.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Customer did not leave a comment.

SUE G. 
Rating:
5.0

Customer did not leave a comment.

Jana P. 
Rating:
4.0

You take money off my card charge me 3 times the rate then take several days to put back when it only took 3 seconds for you to take it I will never use uhaul again I've used budget twice never had this problem

virgil F. 
Rating:
5.0

Quick and efficient return

Jennifer K. 
Rating:
5.0

Customer did not leave a comment.

Catherine W. 
Rating:
5.0

Customer did not leave a comment.

Charmin E. 
Rating:
5.0

Not anything

GREGORY D. 
Rating:
5.0

Customer did not leave a comment.

Julie B. 
Rating:
4.0

Customer did not leave a comment.

Mathew S. 
No reviews have been submitted for this location.

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