While the location had my reservation and correct equipment, it was unusual that it was located inside a nursery on a dirt road in the middle of farm land. The nursery employee was very pleasant. There was no walk around inspection. They just took my info, my card, and gave me keys. No explanation of the vehicle systems.
JOSEPHCHRISTOPHE C
Customer Reviews for Tierra Blooms Nursery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Convenient
GRANT AN/A
DAVID RI was charged a full tank of gas even though I brought it back with the same amount. I literally drove the truck 9 miles, they robbed me of $86
APRIL PStaff was very courteous and helpful. They took care of the whole process efficiently.
JOANNA SVery quick and easy rental process. Friendly staff at pickup and drop-off.
SHARONDA AThey were flexible, responded to my changing timelines, and were friendly and professional.
NEAL Hget my discount
Rita LNothing. They were very thorough and helpful. Everything went smoothly.
FELIX MThe lady was very nice and will recommend to a friend
MICHAEL CGreat customer service and smooth hand off.
LYNN FDolly and moving blankets?
DANA FEverything went well, excellent service…
NATHANIEL RNothing great service
BRANDI Measy checkout/in
GUILLERMO ZGreat employee. She was a big help.
NED RI was very pleased with the location and staff at Tierra Blooms Nursery
JOSEPH HThanks .. She did a great job hooking the trailer up to my truck and unhooking me. No time wasted.
JIMMY DI didn’t realize it was 15 min from my house when I booked our rental. But I’m kind of glad I came here to pick up our cargo trailer. The lady that works at Tierra Nursery was very nice. And super patient. Will definitely go out of our way to come here again ! Thank you. Our experience was very pleasant.
Deisi MOwner was friendly and helpful.
LAUREN WThis has been by far, the best experience I have encountered with U-Haul, and that says a lot seeing as how I have used them for nearly every move for my family (and extended family) in the past 15 years. They were communicative, professional, understanding, and accommodating. This branch reminds me of they way businesses used to be, customer-centered. While I am not eager to load/unload another trailer (haha) I will absolutely be a returning customer.
JOHN CNot a thing!
JODY Bcourteous staff, fast pick up and drop off. I will rent from here next time
RANDALL DExcellent customer service. I went here for my pre-inspection before picking up trailer in texas. She did inspection for me and booked trailer for me in TX. Great experience.
JOHN KCustomer service was excellent
ELAINE WUnknown
SHEILA GLook friendly people.
PATRICK BIn the Sticks. It’s actually a nursery
JEFFREY DRemote and difficult to find enterence. Truck had warning message for check gas cap, and check engine light on. Was told it was ok to use. Both went out during operation. The check engine light came back on. Driver's window would not always completely close.
KENNETH MPerfect top notch
PAUL CI have not got my final receipt yet please send.
BARY HVery nice person who assisted me on renting the uhaul van. Quick and easy..
NANETTE HFriendly and knowledgeable staff. I was able to check in and out very quickly with no wait.
PAUL Wliterally no one when i dropped on sunday. But not a bad experience. it was very clear where i need to drop off key and truck..
Giri CService was awesome
GARRY THis very friendly and honest person. I wills come back and a lot referred.
MICHAEL LMaybe extend business hours to like 7 PM.
Carlos GI was charged the wrong price on my card.
Derek CGreat location, truck was in good shape, easy and friendly service. Truck was a little dusty, but it's on a dirt lot.
Craig WVery knowledgeable and professional
Paul SFast, easy, friendly people and prices are cheaper than I would have thought.
Howard MThe people who work here are so great. They gave me several discounts which brought down my bill significantly. The nursery is very beautiful and peaceful. Together with the friendly staff this place gives off a really good vibe.
Laura KThe girl told me that they will be open till 5:30 pm, I parked my car inside their property. When I came at 4:15 pm. Everything was locked n my car was inside. I had to call 911 n spoke to deputy for getting my car out of their property. I SPENT 2.5 hrs on phone talking to u haul n deputy n trying to figure out the situation. MOST HORRIBLE EXPERIENCE WITH U HAUL
Ashish AThe left rear light did not work, even when I changed hardware connections on my truck (I have two sets) and they tried to blame my equipment. They need to learn how to debug wiring problems (buy an inexpensive circuit tester).
Arthur MOmg we went to the nursery on Briggs Road to get the U-Haul. The man was super super super sweet. I would definitely recommend that U-Haul place.
Jennifer GNothing. The lady is always super sweet
Meagan LGreat customer service.
Aaron BFriendly staff and very easy process.
Glen HService was great! The woman who helped me was very nice and helpful!
Cynthia CExperience salesman
Mary BMake sure the place is clean look nice. Make sure the equipment looks nice, paint not coming off and when given a drop off location it a creditable place and the customer not trying to find a place to drop your equipment.
Martha S