Customer Reviews for Tiger Storage
(U-Haul Neighborhood Dealer)

174 reviews

100 W 7th St   Washington, KS 66968

(785) 325-2003

Hours

  • Mon–Fri
    12:30 pm–5:30 pm
  • Saturday
    9 am–12 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/27/2022 - 1/4/2023: Closed

Services at this Location:

Contact Us

(785) 325-2003

100 W 7th St
Washington, KS 66968

Services at this Location:

Hours

  • Mon–Fri
    12:30 pm–5:30 pm
  • Saturday
    9 am–12 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/27/2022 - 1/4/2023: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Incredible people - great communication and went above and beyond to help.

Eric W. 
Rating:
5.0

Customer did not leave a comment.

Ray Z. 
Rating:
4.0

Customer did not leave a comment.

mark R. 
Rating:
5.0

Very professional, courtesy, and helpful.

Jack F. 
Rating:
4.0

Customer did not leave a comment.

Kelly M. 
Rating:
5.0

Customer did not leave a comment.

TODD A. 
Rating:
1.0

We lived in Palmer, Ks & had to pick up a truck & trailer in Concordia on the Friday before the 4th at 12:30pm. We lived an hour from Concordia. As we were 10 minutes from the U-Haul, around 12:20 pm, we received a call that the customer didn't return the truck. Waste of our gas & time.

Barbara R. 
Rating:
4.0

The location was closed and the truck and car hauler were left in t he parking lot.

William B. 
Rating:
5.0

Customer did not leave a comment.

Maurice D. 
Rating:
5.0

The trailer was great, just what we needed

Clayton P. 
Rating:
5.0

They go out of their way to make renting so easy

Don A. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

William R. 
Rating:
4.0

Customer did not leave a comment.

Barbara S. 
Rating:
5.0

Customer did not leave a comment.

David F. 
Rating:
5.0

Customer did not leave a comment.

Kelly M. 
Rating:
3.0

When your hours say that you are open-possibly be open for drop off when people want to return.

Marissa N. 
Rating:
5.0

Customer did not leave a comment.

Stan B. 
Rating:
5.0

Customer did not leave a comment.

Terry B. 
Rating:
5.0

Drop off personnel were friendly and helpful making the drop off easy and pleasanat.

Terry B. 
Rating:
5.0

Outstanding service.way above average.

Terry C. 
Rating:
1.0

Communication

William R. 
Rating:
5.0

We had excellent help at this location

RANDY L. 
Rating:
5.0

Customer did not leave a comment.

Ross W. 
Rating:
3.0

Customer did not leave a comment.

ROBERT P. 
Rating:
5.0

Customer did not leave a comment.

JERRY H. 
Rating:
3.0

Have a number that you can contact someone on instead of a small sticky note that says out farming

Jonathan N. 
Rating:
3.0

Customer did not leave a comment.

Rosemary H. 
Rating:
4.0

Customer did not leave a comment.

ABIGAIL S. 
Rating:
5.0

Very small place but the folks there were fantastic and easy to talk to. Good small town people!

JIMMY KEITH D. 
Rating:
5.0

Customer did not leave a comment.

LEEDWARD P. 
Rating:
1.0

My bed was ruined from water leaking in on our trip here

Tony M. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Such an easy drop off! They were kind and flexible for my return

Randy W. 
Rating:
5.0

Easy drop off

Randy W. 
Rating:
3.0

The roll up door was very hard to push up and down. The negative feed back comes from the website said they where open. After leaving a message with no response after two hours. We drove 20 minutes only to find a note on the door that said farming today. No one was there. We seen a small note that had a different phone number . Finally talked to a lady saying that her husband was in the field . And she was out of town. She had me send her all of my info via txt message and I got the only trailer they had. I guess if your going to have a business and posted business hours there should be someone there to answer the phone .

RONALD W. 
Rating:
5.0

The owners were very friendly and efficient! I would highly recommend. Thank You!

DANIEL B. 
Rating:
5.0

I can't think of anything that needs improved. Great Job!!

CHRISTOPHER M. 
Rating:
5.0

Great working with Robb on this rental!

Dolores J. 
Rating:
5.0

The U-haul sign could have been bigger.

William L. 
Rating:
5.0

Robb was courteous and thorough in my dealings in renting a trailer. The was also enthusiastic in the business dealings and responded positively to items of disccussions the we were engaged in.

Donald G. 
Rating:
5.0

Could be better sign

CHRISTOPHER G. 
Rating:
5.0

Customer did not leave a comment.

Shawn D. 
Rating:
5.0

Customer service was awesome! Fast and friendly dealers, easy to work with on pickup and return times. Explained everything I needed to know, hooked everything up and made sure everything worked before I even left the lot.

W B. 
Rating:
3.0

Customer did not leave a comment.

John F. 
Rating:
3.0

NA since they were not there for the drop off.

Daniel F. 
Rating:
5.0

Friendly, helpful and went over and above to help their customers!!!

W B. 
Rating:
4.0

Customer did not leave a comment.

tom S. 
Rating:
5.0

Customer did not leave a comment.

Leland C. 
Rating:
1.0

Customer did not leave a comment.

Christina L. 
Rating:
5.0

Customer did not leave a comment.

Melvin P. 
Rating:
5.0

Customer did not leave a comment.

ROY H. 
Rating:
5.0

The people at Tiger Storage were excellent to work with. Very accommodating and helpful. It was a positive experience.

RANDALL W. 
Rating:
5.0

Rob, was a big help! They were awesome

DEBBIE W. 
Rating:
5.0

Customer did not leave a comment.

JAMES V. 
Rating:
4.0

Customer did not leave a comment.

James G. 
Rating:
4.0

Customer did not leave a comment.

tom S. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

The service at Tiger Storage was absolutely amazing. Very helpful and knowledgeable. The people at the Kansas City location that calls to confirm or change your preferred pick up location not so much

Justin K. 
Rating:
3.0

Customer did not leave a comment.

Heather M. 
Rating:
1.0

Make sure the truck was cleaned so I don't have to pick up someone else's trash. Don't charge me for a whole day if I couldn't pick up the truck for 6 hours after I ordered the uhaul. Make sure you have equipment you say you have. Don't wait until I get to the store to tell me you don't have it

Preston B. 
Rating:
5.0

They went out of their way to help me and very kind. You don't find this is the larger cities

Annette M. 
Rating:
3.0

Drop off box was no where near the dropbox. Was no one available bc of COVID and once I saw where we should have parked the truck & carrier the key was already in dropbox.

Tammy H. 
Rating:
5.0

Your service is very good.

Benjamin B. 
Rating:
5.0

Customer did not leave a comment.

Sam N. 
Rating:
5.0

Customer did not leave a comment.

Joseph H. 
Rating:
5.0

Great People

Kyle O. 
Rating:
5.0

Easy to work with and helpful

Herbert C. 
Rating:
5.0

your rep told me the size trailer i would need to fit a full size mattress and box spring and the box spring did not fit in the trailer. The whole reason i rented a trailer was just for moving a full size mattress and box spring so would have paid more for a bigger trailer if the information would have been correct.

Brad B. 
Rating:
3.0

Customer did not leave a comment.

Kimberly C. 
Rating:
5.0

Customer did not leave a comment.

Brittany O. 
Rating:
5.0

Great job and well informed

Orvin V. 
Rating:
2.0

Dropped off on Sunday. Google maps never showed the place. But found where trailers were parked. Checked in online. Had to call the next day to tell them where Key was. I will never rent again without calling drop off to check it out.

Becky G. 
Rating:
4.0

Customer did not leave a comment.

Clem F. 
Rating:
5.0

Customer did not leave a comment.

Susan J. 
Rating:
3.0

UHaul did not communicate with site, site not informed of reservation. Not site's fault but corporate let this dealer down, would not use Uhaul again, and I've moved over 40 times, 3/4 of them with uhaul. very disappointed with corporation

Donna F. 
Rating:
5.0

Robb was excellent in suggestions and all!!! Equipment functioned perfectly; all chaining and such, well stored! Am sure, now twice already, will work with Robb again!!!

david B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT H. 
Rating:
3.0

Customer did not leave a comment.

Daniel G. 
Rating:
4.0

Well, where do I start. First of all truck not available at reserved location. I was told when I changed date that I did not need a confirmation email that is where the problem started. They had the wrong date, then had to drive 30 miles one way to pick up another one. Business was closed when we got there. Called Kevin back and he was going to try and get ahold of owner and call me back. Never heard back from him but owner did show up. When we arrived it had been already reserved by someone else the following day. Anyway we ended up getting the truck after 1 hour later than when we had planned and still had to drive an additional 30 minutes back. I understand things happen but nothing went right from the start and my mother on hospice needed to get to Iowa.

Thomas K. 
Rating:
5.0

Customer did not leave a comment.

Glen H. 
Rating:
5.0

Customer did not leave a comment.

Fred R. 
Rating:
5.0

Personnel was friendly, courteous, and helpful.

David D. 
Rating:
5.0

very friendly, customer oriented, goes beyond to ensure customer is satisfied with renting their equipment. Explains in detail to ensure me, the customer was educated in the rental process and what the company requires to have a good experience! I will ALWAYS come back to this location for my rental needs in the future!!

GERALD W. 
Rating:
5.0

Customer service was great

Jennifer P. 
Rating:
5.0

Customer did not leave a comment.

Molly M. 
Rating:
5.0

They went above and beyond to make sure our needs were met. Very organized and took the extra steps to help us out. Excellent company to work with at Tiger Trailer Rentals. U-Haul should do all they can to keep this group going. People to people service is a lost art for many....not our friends in Washington KS. Vicki Enyart

vicki E. 
Rating:
4.0

Customer did not leave a comment.

Mike W. 
Rating:
4.0

Customer did not leave a comment.

Jim G. 
Rating:
5.0

Customer did not leave a comment.

Con M. 
Rating:
5.0

Customer did not leave a comment.

javier A. 
Rating:
5.0

This was the best experience I have ever had with uhaul. .The people where we picked up truck ever every nice friendly and over all awesome!!

sandy F. 
Rating:
5.0

Customer did not leave a comment.

Steven H. 
Rating:
3.0

Customer did not leave a comment.

melinda K. 
Rating:
5.0

Customer did not leave a comment.

Jim G. 
Rating:
5.0

Customer did not leave a comment.

Denis L. 
Rating:
5.0

Very kind they go out of their way to help!!

Lewis O. 
Rating:
5.0

Customer did not leave a comment.

Pamela M. 
Rating:
5.0

Customer did not leave a comment.

Dawn A. 
Rating:
3.0

The office was closed (late lunch?) when we dropped the truck off. Instructions for drop off after hours-though it was 1pm on Wednesday-were easily followed.

michael P. 
No reviews have been submitted for this location.

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