Customer Reviews for Timmys Service Center
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Timmys Service Center
ROBERT K. on
Your company promised me a $50 discount off my rental because the original Dumont NJ location did not have the truck I reserved a week ago. On top of all this, your company changed the location where I was supposed to pick up the truck without an email or phone informing me that I have to go to Westwood NJ to get truck. I called Uhual customer service and they said they would give me a $50 discount for my trouble, but has not been deducted from my bill as of yet. Rest assured I will be calling customer service again....Poor very poor
Donna D. on
Call me
Laura C. on
download app on phone. Excellent for checking in/out
Laura C. on
Very easy using if you download app on phone - for check in/check out
Dave R. on
Timmy runs a great shop, he's well-respected in town and a great guy to do business with. Used his location twice for motorcycle trailer and everything was great. Highly recommended!
Eric M. on
Make it clear what to do when 1) The online application does not work 2) The drop-off center is also closed And do not charge a fee when all of the above occurs, which is out of the customer's abilities.
Ross G. on
Timmy's is fantastic. In and out in under 5 minutes.
Philip L. on
very flexible.
eugene d. on
2nd time using Tim , he a pleasure to work with
David W. on
Nice people, good service.
edwin d. on
Everything was fine. Thanks
Ralph D. on
Very friendly service and very helpful. Thank you
Ronald A. on
Efficient
Daniel W. on
nothing everything was quick and easy
robert l. on
Timmy was courteous, professional and very helpful from beginning to end in my recent rental of a 10 foot truck.
Ivan I. on
The sight glass on the trailer indicated low brake fluid level.
RANDY B. on
Couldn't ask for anything better. Quickly in and used the key drop off after hours. Thank you
Christine M. on
Just dropped of the truck and left key in box. Should give a little more on mileage as cannot take Parkway in NJ
jaafar Q. on
They never told me about the extra charges
Paul F. on
Keep smiling. Everyone there was kind and interested in my safe use of the trailer.
Eric H. on
The service was excellent and the whole process was very simple! I highly recommend this to anyone moving themselves
Arthur O. on
There was no place to park the truck. Lot was full.
Jonathan L. on
See above
frank i. on
Great experience, I don't know if there is something else to do to make it better. You don't fix something that is not broken.
Casey W. on
Nothing it was absolutely perfect!
Joe P. on
Thank you for the terrific customer service.
Barret A. on
I was given one price over phone and charged almost double with hidden fee's. would not use again
Katy D. on
Uhaul customer service was terrible. My Tenafly NJ reservation was not available so I was redirected to Westwood. The 800 service rep had an attitude and could care less about the fact that the mileage from Tenafly to Westwood was more than I planned because we paid per mile. Her response was, well the $50 will cover it. That’s not the point, and, it didn’t cover it. Never again uhaul. Never again.
Suzanne D. on
Great customer service friendly and helpful!
Christopher C. on
New 9’ van was ready. Well maintained and clean. Good service also
John M. on
excellent
Ross G. on
Timmy's is great
Ryan M. on
did have some kind of animal hair on the seats
Paul B. on
Pick-up location is an older garage and it shows.
KINGSTON R. on
I received very courteous and professional service.
jesse g. on
Owner very nice on the phone. Super pleasant demeanor; truck had less than 30k miles on it, very clean; no issues at all.
Nicholas O. on
Took the truck home. When I opened the back, there was a headboard and a bed frame in it. I had to remove it before I could use the truck.