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David O.
Customer Reviews for Timmys Service Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The rental is expensive but the quality of pick up truck is superior. For recurring clients a discount or mileage bonus should be provided..
EDWARD A.Continue to provide your outstanding service. Thank you very much for an awesome experience dealing with your Company. Truly hassle free! Frank F.
Frank F.Great place and people! Very helpful and pleasant to work with!
Elaine P.My service was outstanding! However, I would suggest allowing customers to park on-site for the feeling of addd safety and security. I felt disconnected from my overall experience and security by walking across the street, over railroad tracks and parking in a desolate zone. While one may minimize this bc it's somewhat close to the uhaul location, it is in fact off-site parking with very little activity from other people parking …feels deserted .
TaMur R.Always a pleasure! Thanks Timmy!
Chris L.Tim's service center is the best. Always reliable and accommodating. My go to for all my U-Haul needs.
AKEEM A.Timmy's Service is great!
James P.People were great everything but the app. Your app for pick up and return is awful, needs a complete revamp
Thomas D.I had a serious issue with no enough gas in the tank. Per a Haul customer service rep, the minimum a truck should have is 1/4 tank. Mine was under that. I brought the truck back with the same amount I had picked it up with and was penalized heavily for this. My rental used no more than 20 miles. This is not the best experience.
Brian N.Very good service
James G.Timmy's U Haul is the best. Highly Recommended
Sean M.All good
JUAN G.Very helpful staff especially for the hookup
Howard K.Truck was dirty. Old french fries in cup holder.
Mike H.Convenient location. Did not have to travel to get trailer
Glenn I.Top notch no improving necessary
Daniel T.Friendly customer service, easy location and clean.
Mathew C.Had a Great experience at this location
Billy P.Very friendly, only issue is that the truck I requested wasn't available due to the previous customer not returning it (not the fault of the location). Would have been nice to have the ramp but all worked out.
Mark B.Timmy's is my go-to truck rental place
Mike C.drop off procedure through Uhaual app is complicated, and customer service wait is always very long, so make it easy drop of procedure after hours
Muhammad S.The brake lights/turn signals did not work and one tail lamp was out. The passenger side rear trailer tire kept going flat with the car on trailer necessitating periodic stops to refill.
Edward S.Timmy and his staff are always so friendly and helpful!!!
LISALEE D.Flexible hours Convenient
Caiden B.The app didn't work and because of that we were charged an extra day.
Blake B.Outstanding customer service. Friendly atmosphere.
Carl D.Good uhal location
David N.Staff make me feel welcome.
mUIR M.Brenda at the location was extremely helpful
Philip C.Timmy's is always a pleasant and professional experience. Highly recommended
Billy B.thanks timmy
Anthony M.Dan los equipos dañado
Rafael P.Just stay as wonderful, friendly and welcoming as you guys have always been. It's been amazing and always a pleasure renting from you guys.
Michael B.Timmy's station is very helpful. Would recommend them to anyone moving or needing a truck for a day.
Jose C.Very good service
Valeriy Z.3rd time renting from them and they are Always pleasant and helpful! Easy check in process and checkout too. Great location! Thx!
ROBERT F.Van was clean but smell of cigarette smoke very prominent. Not the agency's fault. It's a shame renters smoke in them. Bothered me the entire time I had van. Very clean, drove well, staff was a pleasure. Van smelled bad from smokers.
MAUREEN C.Always great service
GREGORY C.Timmy's is one of the best places we rent from. I will not go to any other place to rent u-haul stuff. By far the best people around.
Jon T.Timmy is great !
ADAM E.Very good service
James G.Very friendly staff. Quick, efficient. In and out. It is always a pleasure renting from them.
Rory D.All-around good experience.
Joel V.they are very friendly and have excellent service
Juan N.