Customer Reviews for Timp Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Timp Storage LLC

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Ron F. on

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Best and simplest equipment rental experience I’ve ever had. Special thanks to Dallin for his quick courteous service.

Brantley S. on

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Susan C. on

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Carrie D. on

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Keep doing what you’re doing! My experience was easy and efficient!

Richard E. on

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Matthew E. on

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They closed early the day we dropped off with just a sign in the window saying so. There was not enough parking, especially for big trucks, and 2 out of the 5 possible spots were filled with regular passenger vehicles. It was joke trying to park our truck for drop off.

HOLLY W. on

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Choryn G. on

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Our original reservation was for a different city. It would have been nice to have been notified of the change further in advance as it was a difference of a 40 minute drive.

Paul W. on

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The original order for pickup and drop off was changed on the day before the move was to take place. Because both pickup and dropoff locations was changed meant that I incurred more expenses. The scheduler said that I would be compensated for my increased costs which never took place! A review by a 1-800 operator said that the scheduler never made any such comments so I am just left to eat these additional costs. If a call is made to Uhaul be sure to get the name and other information of the scheduler.

Jesse J. on

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Mitchel F. on

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Kindra R. on

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I ordered furniture pads and they were not in the truck. I did the app pick up, so there was not anyone there. It is such a pain when you order something and are planning on them for use of moving. I would not recommend friends to order any of your stuff to use. I would recommend them to order from someone else. The truck itself worked great.

bruno A. on

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Bigger parking lot

Shane R. on

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Excellent customer service, I always use Timp storage and will continue to do so just for the people that work there.

Bradley B. on

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Clean the interior even if the weather wouldn’t allow for exterior cleaning.

Tyler L. on

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Tod H. on

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Joshua C. on

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Lila T. on

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The only complaint I had was the cup holder inside the cab had sticky dried up brown soft drink all over it. And gum wrappers in it. Other than that it was all good:)

Vincent S. on

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Everything was great!

noel L. on

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The truck was extremely dirty, could not see out of any window or mirror. The representative was lazy to say the least.

PEGGY H. on

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erin T. on

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This U-Haul location closed at 5:30pm rather than said time 6pm and made it complicated to return the rental.

Brian D. on

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David F. on

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It was great to talk to a person who knew how to help us check the truck in and understood the difficulties of our rental with the app.

JASON T. on

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Joseph F. on

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elaine S. on

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The back of the van hadn't been swept out previous to renting it. The employ helping me out was nice and helpful.

Paul L. on

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Paulius J. on

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Everything was perfect

Ed K. on

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Was unable to help and did not take any responsibility for Issue