Make the return process easier, especially after hours. I took me an hour to wrap up the turn in process because I had issues with the app and had forgotten to get fuel before returning the key. I was unable to upload pictures at the start of my rental. This is something that needs to be reminded before taking any equipment, and have the staff even walk thru with the customer. I did contact the place I was returning it to before closing to let them know I was running a little late and they reassured me I'd only be charged for the 24 hours I set up to rent the truck, I believe I might have gotten a little over charged instead. Please check .
JESICA C
Timp Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lindon, UT 84042
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Customer Reviews
- 3.0 Average Customer Rating
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Mobile dead spot, hard to use app
Elijah BHad no clue how or when to complete the truck checkout and the man at the station was very helpful. However, I did not receive the 6 furniture covers I paid for, so that’s not great.
MATTHEW DThe windshield wiper on the passenger side was not working properly and would flip over every time the wiper moved. As it was snowing and raining as I drove, this felt very unsafe, not to mention scaring me every time I used it. The truck itself was clean and worked well as I drove it 170 miles in one day. If it hadn’t been snowing I’m sure I wouldn’t have noticed.
KIMBERLY GNo one answered the phone and it was during work hours. There wasn’t a spot to park the truck so I had to make it fit in the regular stall.
CLARK V