Customer Reviews for Tip Top Towing & Recovery LLC
(U-Haul Neighborhood Dealer)

665 reviews

330 E North St   Warrensburg, MO 64093
(1 1/2 Block East of Arby's Take North St East off of business 13)

(660) 747-0552

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(660) 747-0552

330 E North St
Warrensburg, MO 64093
(1 1/2 Block East of Arby's Take North St East off of business 13)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Sandy went above and beyond to find us a truck that was the right size.

Ann W. 
Rating:
3.0

Customer did not leave a comment.

DAVID G. 
Rating:
5.0

Next time have equipment where i chose the location, instead of changing the location of pick up

EDWARD S. 
Rating:
4.0

There were a lot of things wrong with the truck maintenance wise

Nicole A. 
Rating:
5.0

Customer did not leave a comment.

Andrew K. 
Rating:
4.0

Provided this customer the correct information regarding returning the equipment

antonio R. 
Rating:
5.0

Customer did not leave a comment.

PAUL C. 
Rating:
4.0

Tire pressure light was on. Guys at pick-up were ok, Lady at drop-off very nice. Guy to check vehicle in tool way to long. I took a card and would recommend

PATRICIA C. 
Rating:
5.0

Customer did not leave a comment.

Brian G. 
Rating:
3.0

Did not receive call that the furniture pads I ordered were not going to be there.

DORIS E. 
Rating:
4.0

No clear instructions at dealer about leaving after hours. Said on website that they were open until noon on Saturday, when in fact they are closed.

Kevin W. 
Rating:
3.0

My 20 ft truck was not clean at pickup. The front windshield and the front of the truck was bug covered. I complained and was told they did not have time to take it through a car wash. So I spent eight dollars of my money to do it.

Michael D. 
Rating:
5.0

Everything was great! This was our first time using U-Haul and we'll definitely be doing it again!

ERIN W. 
Rating:
5.0

Sandy from Tip Top Towing is Awesome!!!! Thanks for your help!!!

Joe G. 
Rating:
3.0

Trailer was not there at designated time. When we came back to get the trailer it appeared old, dingy, and well-used.

Scott R. 
Rating:
5.0

Customer did not leave a comment.

Judy V. 
Rating:
5.0

Location was very welcoming. The staff was very helpful and courteous. Would definitely use them again.

Sharon T. 
Rating:
4.0

Being able to get vehicle at location requested half mile away and not being sent 10 miles away. Especially when having to pay over $1 per mile.

Todd S. 
Rating:
5.0

Customer did not leave a comment.

Monte N. 
Rating:
5.0

Customer did not leave a comment.

gordon W. 
Rating:
5.0

Customer did not leave a comment.

Phillip W. 
Rating:
3.0

The air conditioning in the truck did not work.

ERICA N. 
Rating:
5.0

Nice and helpful people. Older equipment but kept in good shape. Will rent again from them.

Marilyn M. 
Rating:
4.0

Customer did not leave a comment.

PAUL B. 
Rating:
3.0

Customer did not leave a comment.

Debra P. 
Rating:
3.0

Customer did not leave a comment.

Wendy H. 
Rating:
5.0

Customer did not leave a comment.

Emily J. 
Rating:
2.0

The lights connection didn't work on the uhaul end, it connected fine to my vehicle but did not have brake lights. I did not realize until after being pulled over and having to jury rig it to work. Crappiest service I've received from uhaul

DANIEL H. 
Rating:
5.0

Customer did not leave a comment.

mike M. 
Rating:
4.0

Customer did not leave a comment.

JAYDE J. 
Rating:
1.0

Customer did not leave a comment.

Carissa O. 
Rating:
1.0

Stated open til 1pm but no one there. When called their number, a person answered and forwarded me to the national 800- number. Pot holes throughout the area. Area looks/is in need of a big cleanup/overhaul. Not a good experience.

Scott R. 
Rating:
5.0

Customer did not leave a comment.

Kitty S. 
Rating:
3.0

Customer did not leave a comment.

KRISTI K. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

Robin M. 
Rating:
5.0

Customer did not leave a comment.

Jacob S. 
Rating:
5.0

Every aspect of the rental was efficient and quick. All personnel that I came in contact with were polite and helpful. Good experience.

Jeff M. 
Rating:
3.0

Customer did not leave a comment.

Bruce A. 
Rating:
5.0

N/A

Melissa S. 
Rating:
5.0

Good experience

Terry G. 
Rating:
4.0

Customer did not leave a comment.

Jeannie W. 
Rating:
4.0

One thing I would like to mention. Is that the right turn /emergency flasher is burnt out or not working. It was this way when I inspected the trailer on Saturday morning, and did not work during the 3 days I used it. This made lane changes in kc traffic difficult.

William P. 
Rating:
5.0

Customer did not leave a comment.

Jessica W. 
Rating:
3.0

None at this time

Lisa B. 
Rating:
5.0

Customer did not leave a comment.

Chris R. 
Rating:
3.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Patrick E. 
Rating:
5.0

In and out for both the pickup and drop off. Tip Top is great!

Gary S. 
Rating:
5.0

Customer did not leave a comment.

Arlena T. 
Rating:
4.0

Customer did not leave a comment.

Phyllis C. 
Rating:
5.0

Customer did not leave a comment.

Calvin C. 
Rating:
5.0

Customer did not leave a comment.

Corey M. 
Rating:
5.0

Customer did not leave a comment.

Erica M. 
Rating:
5.0

They have the best customer service anywhere! We have used other locations and were disappointed. Tip Top's receptionist is the only thing that keeps us coming back.

Deborah N. 
Rating:
5.0

Very helpful and courteous front desk

Dale M. 
Rating:
3.0

Customer did not leave a comment.

rob A. 
Rating:
2.0

Place opened up 15 min. late, putting us behind. Office area looks like it hasn't been cleaned in over a decade. Very dirty. Computer was quite old and ran very slow, putting us another 10 min. behind. Truck was ok. High mileage -- almost 100K. Interior was fairly clean.

Gail S. 
Rating:
5.0

Great service love this location

Kelly C. 
Rating:
3.0

Customer did not leave a comment.

Charles S. 
Rating:
5.0

Plenty of room to park.

L D. 
Rating:
5.0

none.

Jerry B. 
Rating:
5.0

Customer did not leave a comment.

Demarius S. 
Rating:
5.0

Very simple and easy to rent a truck and great customer service

KATHERINE Z. 
Rating:
3.0

I ordered and paid for one dozen moving blankets. They were not in the vehicle. This is the second time in a year that I have requested moving blankets and they were not provided. Other than that all was fine. On-line pu/return was easy and quick.

Robin W. 
Rating:
1.0

Website indicated this location was open until 12 noon on Saturdays. We arrived about 11:40 and no one was there. Called Uhaul number and was told I had to use online return. If I had wanted to do that, I wouldn't have chosen a place that said they would be open.

Joseph C. 
Rating:
5.0

Customer did not leave a comment.

Klate R. 
Rating:
5.0

Customer did not leave a comment.

Michael A. 
Rating:
5.0

Customer did not leave a comment.

Francine M. 
Rating:
5.0

Candi & her crew were very helpful! I would recommend them in a heartbeat! I had traveled from my hometown with the wrong size trailer, for 655 miles, and she was kind and courteous! Got me out of that trailer, into one that was recommended for my truck! So I could finish my trip to PA! Thank you!

P J L. 
Rating:
3.0

dropped while location closed so no opinion on anything other than the parking lot

lauren G. 
Rating:
5.0

Customer did not leave a comment.

Shirley M. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER D. 
Rating:
3.0

I drove 28 miles during the rental and when I returned the truck they tried to charge me for 73 miles. I was so happy that I checked the odometer when I picked it up.

Cheryl B. 
Rating:
5.0

Very friendly and great customer service experience. Recommend this location. Will be back in December when my daughter graduates. Thanks Tip Top Tow.”Well Done” like I'm sure you've done with everyone for over 25 years!

Larry F. 
Rating:
5.0

Thank you. Excellent.

Brenda O. 
Rating:
5.0

Customer did not leave a comment.

Brian L. 
Rating:
5.0

Tip Top has always come through and has wonderful customer service. Would not go anywhere else.

Deborah N. 
Rating:
5.0

Have used them several times. Always excellent service!

Don H. 
Rating:
5.0

Twas good

Charles H. 
Rating:
5.0

Customer did not leave a comment.

Jessica A. 
Rating:
5.0

Customer did not leave a comment.

Dana W. 
Rating:
5.0

Customer did not leave a comment.

Terry L. 
Rating:
4.0

Quick and friendly service. Equipment was ready to go and easy to use. Return was easy.

Harold T. 
Rating:
5.0

Customer did not leave a comment.

Josh M. 
Rating:
5.0

Nothing

Billy E. 
Rating:
3.0

Customer did not leave a comment.

Michelle W. 
Rating:
5.0

Staff at Tip Top Towing were excellent. Great transaction.

Paul J. 
Rating:
2.0

The person hooking up the trailer did not have a very good attitude. When backing up apparently I didn't turn to one side far enough and he indicated to me sarcastically "he couldn't pick up the trailer and move it that far to the hitch". He also did not catch the fact that when I turn the lights on on my truck the rear lights on the trailer did not work.

Jim V. 
Rating:
3.0

Customer did not leave a comment.

Henry M. 
Rating:
5.0

Customer did not leave a comment.

GARRY B. 
Rating:
5.0

Very nice and attentive

Derrick C. 
Rating:
5.0

Customer did not leave a comment.

Paul W. 
Rating:
5.0

Customer did not leave a comment.

Ruth B. 
Rating:
5.0

Nothing, it was a simple and easy process.

JOHN N. 
Rating:
5.0

Nothing. Sandy Woods was very helpful with the rental.

Richard C. 
Rating:
5.0

Everyone at this location is helpful and courteous. One of the best places in town for all your rental needs and towing needs.

Jeremiah B. 
Rating:
5.0

Perfect hosts, up front with everything. Exceptionally pleased

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Cynthia H. 
No reviews have been submitted for this location.

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