Customer Reviews for Tire & Brake Outlet
(U-Haul Neighborhood Dealer)

75 reviews

55 Amanda Ave   Pittsburgh, PA 15210
(Serving Mt Oliver South Side Carrick Arlington and surrounding areas)

(412) 208-4760

Location Hours

  • Mon: Closed
  • Tue-Fri: 9 am - 5 pm
  • Sat: 7 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 6/21/2021: Closed

Services at this Location:

Contact Us

(412) 208-4760

55 Amanda Ave
Pittsburgh, PA 15210
(Serving Mt Oliver South Side Carrick Arlington and surrounding areas)

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Fri: 9 am - 5 pm
  • Sat: 7 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 6/21/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

HARRY S. 
Rating:
2.0

Very bad location, everyone without masks inside store, one person was coughing constantly as he was sick. Truck was very old and performance was very low, it's already 100k miles driven

SHASHANK A. 
Rating:
5.0

Customer did not leave a comment.

Christine Z. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN D. 
Rating:
2.0

I refilled gas and it was as I got it.... anyway it chanrged me $18 of gas...

Jean S. 
Rating:
5.0

This was a good experience. Also the guy in the KC hat was very helpful

Bob C. 
Rating:
5.0

Customer did not leave a comment.

Hanh T. 
Rating:
3.0

headlights were out when I started the vehicle

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Graham M. 
Rating:
5.0

Customer did not leave a comment.

Duane C. 
Rating:
1.0

We had 24/7 pickup scheduled and they didn't do it so we were there at 6am with no way to get the truck

ELIZABETH C. 
Rating:
5.0

Customer did not leave a comment.

Lauren P. 
Rating:
5.0

Customer did not leave a comment.

Angela R. 
Rating:
5.0

No improvements necessary

allan M. 
Rating:
5.0

Customer did not leave a comment.

Theodore P. 
Rating:
5.0

Customer did not leave a comment.

Wayne W. 
Rating:
5.0

The guys here are always super friendly and professional.

Laneah M. 
Rating:
5.0

Customer did not leave a comment.

Charissa R. 
Rating:
1.0

There was posted notices arguing against practice of social distancing and wearing face masks. The sign on the door stated. "My freedom does not end where your fears begin". Although I am fairly conservative, I found this type of verbal confrontation aggressive and intimidating for a U-Haul representative.

craig B. 
Rating:
3.0

Provide information on parking?

Lonnie M. 
Rating:
4.0

Customer did not leave a comment.

Ryan C. 
Rating:
5.0

Great experience, thank you!

James P. 
Rating:
5.0

Customer did not leave a comment.

mark M. 
Rating:
4.0

Employee was helpful and friendly

Wayne L. 
Rating:
5.0

Customer did not leave a comment.

Krystal P. 
Rating:
5.0

This location is outstanding. I wouldn't recommend anywhere else !

Joseph P. 
Rating:
5.0

Customer did not leave a comment.

Alexander M. 
Rating:
5.0

Customer did not leave a comment.

DENISE D. 
Rating:
5.0

Customer did not leave a comment.

Carla P. 
Rating:
5.0

Customer did not leave a comment.

Kyle B. 
Rating:
2.0

Better designation of where to park vehicles after hours

Brien S. 
Rating:
1.0

The location wasn't even open. No one was there. I called a month ahead of time and asked if they would be open and I was told yes. I wasn't notified of there being a change and that they would be closed. I didn't receive the utility and furniture dollies that I reserved and was not notified that I wouldn't be receiving them. It's fine that the keys were left in a locked box for me to pick up. HOWEVER, no one ever contacted me with the code nor did a receive an auto email with the code. So I spent about 30 minutes on the phone with 3 Uhaul call representatives to resolve this. HORRIFIC customer experience.

Sara B. 
Rating:
2.0

The following was prominently posted at the entrance to this facility. « Attention! Our freedom doesn't end where your fear begins. If you are scared stay at home. If you are afraid to be within six feet of another person then do not enter this business. God bless America the land of the »Free » and home of the brave. ». I am personally not afraid of getting Covid-19 since the risk to me is quite low. However, the reason that I wear a mask (which the person behind the desk at this facility was not doing ) and practice social distancing is to help check the spread of this virus and keep it from killing hundreds of thousands of elderly persons and individuals with pre-existing conditions. I therefore resent being called a coward for trying to save other people's lives.

Kenneth L. 
Rating:
5.0

Customer did not leave a comment.

Joseph W. 
Rating:
4.0

Customer did not leave a comment.

Joseph G. 
Rating:
4.0

I dad explained to the representative when I had dropped off the vehicle that the left mirror had been broken when I picked up the truck. When I had opened the final invoice The mirror had been charged to my insurance. Still waiting for credit om my blankets I had not received.

Scott R. 
Rating:
5.0

Thank you!

viorel G. 
Rating:
5.0

Friendly and efficient. Took the time to explain everything and offer help, yet had me on my way quickly so I could start packing.

Kenneth B. 
Rating:
5.0

Customer did not leave a comment.

Terry J. 
Rating:
5.0

Great customer service!

AZIZA H. 
Rating:
5.0

Awesome customer service thank you

Calvin J. 
Rating:
1.0

I was charged late fees when I had already called the office to extend my time with the truck for two more days...when I confronted them they could do nothing but tell me to call Uhaul to dispute the charges! SMH their was also questionable Charge attempts made to my debit card whilst I had the truck, again, the man at the desk could do nothing but exclaim how crazy it was to have happened. I'm EXTREMELY disappointed. a

Jessica G. 
Rating:
3.0

Customer did not leave a comment.

Curt M. 
Rating:
5.0

Customer did not leave a comment.

Cierra B. 
Rating:
5.0

Customer did not leave a comment.

Julian E. 
Rating:
5.0

Customer did not leave a comment.

Miriam D. 
Rating:
5.0

Customer did not leave a comment.

Scott C. 
Rating:
5.0

Pick up location was clean and easy. This was not my preferred location but the process was quick. I'm still waiting for someone to call me regarding this rental.

Richard C. 
Rating:
4.0

Customer did not leave a comment.

Dwayne M. 
Rating:
5.0

The guys at this location were awesome. However, my complaint is for the app/online pickup service. I selected app pickup, but had the employees that helped me not been there, I would not have been able to successfully pick up the truck i reserved. The online pickup option is not at all user friendly, and if two software engineers had trouble navigating it, I can't imagine others finding it easy to use.

Sarah D. 
Rating:
5.0

The gentleman at this location were very helpful and got me out of there in a hurry. That being said the location you sent me to was way too far from my requested destination. I understand you have the ability to send me wherever but when I have to go 45 minutes to pick it up in 45 minutes just to get started that is unacceptable. Your company needs to figure out a better way of assigning trucks to customers the last three times I've rented each time I've had to go further from my home when there are many U-Haul locations in my area. I'm sure I don't understand the total logistics of it all but there has to be a better way.

JOHN M. 
Rating:
4.0

Customer did not leave a comment.

Rayna S. 
Rating:
4.0

The only problem with the Uhaul truck was that we didn't see the oil or grease that was in the back of the truck and it ruined a queen matress and some furniture. It was not properly cleaned out before we got it. I'm filing a complaint.

Lori R. 
Rating:
5.0

Staff were courteous, explained how to use the features on the vehicle and asked if there were any questions that I needed answered. I will definitely use this location and recommend it to others for future rentals.

Darlene P. 
Rating:
5.0

Customer did not leave a comment.

Ryan B. 
Rating:
4.0

Customer did not leave a comment.

Dominic V. 
Rating:
5.0

Customer did not leave a comment.

Shawn B. 
Rating:
5.0

Spoke to Mike when booking. He was great! Very helpful and professional.

Josi G. 
Rating:
5.0

Nothing to improve. Uhaul makes it affordable, convenient & easy to move.

Joanna H. 
Rating:
3.0

Online rental wasn't as fast as I'd have liked. Still waited considerably at counter.

James A. 
Rating:
3.0

Customer did not leave a comment.

Otis K. 
Rating:
5.0

Customer did not leave a comment.

Jessica Anne A. 
Rating:
5.0

Customer did not leave a comment.

Leslie W. 
Rating:
4.0

Customer did not leave a comment.

LUIZ R. 
Rating:
5.0

Customer did not leave a comment.

Michele G. 
Rating:
4.0

Customer did not leave a comment.

Daniel D. 
Rating:
5.0

Everything went fast and smooth.

Anthony C. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Continue the great customer service

Keith J. 
Rating:
5.0

unlike Washington Blvd Uhaul which made up of thieves, this was breath of fresh air

Peter A. 
Rating:
5.0

Very good customer service. Great experience. Will use location again!!

Marisa T. 
Rating:
3.0

There were a lot of people at the location to pick up a uhaul plus people there to get work done on their cars. The waiting area was very tight, small and stuffy. There was 1 computer to be used, so only one worker was able to assist. Then the 1 computer crashed and wasn't working. All transactions had to be done via phone with the corporate office. This delayed my move by 30-60 minutes.

alicia R. 
Rating:
5.0

Provide straps to secure items

Michelle B. 
Rating:
3.0

This location is probably fine for in town moves. I think it would be hard to get setup and situated here for a long distance move.

Hannah A. 
Rating:
5.0

Customer did not leave a comment.

No reviews have been submitted for this location.

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