I rented a dolly and the furniture pads and they were not in the uhaul. I had to go to a different location to pick up items.Ashley R.
Customer Reviews for Tire Discount Outlet
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Truck ran well, but was filthy inside. The people were not very accommodating at the site. Ryan the territory rep was great and helpful!Michael M.
The employee checking us out was very helpful & professional but the employee that was obviously on drugs hootin & hollering & pacing through the location needs fired. Not good business to expose your customers to that situation. He also flipped off my husband.Rachael S.
Customer did not leave a comment.DAVID V.
Customer did not leave a comment.Michael E.
Customer did not leave a comment.RUBEN R.
I reserved my truck for 12pm and no one was there to assist me with my keys! I then had to wait an entire hour for the only person who knows how to come up and take my key off a board and hand it to me. There were other workers there that could have done something so simple but somehow only one person can do it? And she's not even in the office when people are reserving trucks? So I kept the truck until 1pm the next day and then got double charged for the rental?? Horrible customer service and if they cant honor reservations on time they shouldnt be a Uhaul location.Kasey T.