Customer Reviews for Tire Wholesaler
(U-Haul Neighborhood Dealer)

335 reviews

424 W Main St   Fremont, MI 49412
(W Main @ Gerber Ave)

(231) 924-6870

Hours

  • Mon–Fri
    8 am–6 pm
  • Saturday
    8 am–2 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/24/2022: Closed
  • 12/31/2022: Closed

Services at this Location:

Contact Us

(231) 924-6870

424 W Main St
Fremont, MI 49412
(W Main @ Gerber Ave)

Services at this Location:

Hours

  • Mon–Fri
    8 am–6 pm
  • Saturday
    8 am–2 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/24/2022: Closed
  • 12/31/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
2.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

LEAH M. 
Rating:
4.0

Customer did not leave a comment.

Hiram F. 
Rating:
5.0

Thank you

ernest A. 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
5.0

Customer did not leave a comment.

Lucas S. 
Rating:
5.0

Customer did not leave a comment.

Lucas S. 
Rating:
5.0

Very easy to do business with, handled the business in a professional manner with excellent customer service and very timely.

Lucas S. 
Rating:
5.0

Customer did not leave a comment.

Wade H. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

Customer did not leave a comment.

Edward H. 
Rating:
5.0

Lower the cost so people actually want to use uhaul rather than only have to because of lack of options

RYAN S. 
Rating:
5.0

Had to drive farther to this location..original location was Newago and I made reservations weeks in advance.

Paul C. 
Rating:
1.0

I got across town to pick up the Corvette I had recently purchased and found that the trailer had not been attached to the hitch. As I attempted to drive the car under the trailer the tongue of the trailer hopped up and nearly punctured my tailgate. The employee at U-Haul hooked up the trailer and I failed to check it. When I returned the trailer I got a call a couple days later asking if I had in fact returned it. When I stated that I had the young lady that called said in a rude tone and manner that I was to have taken it to a different location. her voice trailed off and she hung up on me. Not too tactful.

Shawn D. 
Rating:
2.0

How people go around and take and check the equipments that are running for problems such as ratcheting down on wheels making sure that it's hill in decent working order

Jean P. 
Rating:
5.0

Customer did not leave a comment.

JAMES N. 
Rating:
5.0

Customer did not leave a comment.

Gregory J. 
Rating:
4.0

Customer did not leave a comment.

john M. 
Rating:
4.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

Customer did not leave a comment.

JAMES N. 
Rating:
4.0

Customer did not leave a comment.

CASEY SMITH C. 
Rating:
3.0

Customer did not leave a comment.

Daniel E. 
Rating:
5.0

Customer did not leave a comment.

Deborah P. 
Rating:
5.0

VERY HELPFUL AND NICE. I THANK THEM.

CHARLES C. 
Rating:
1.0

Changed pickup location to inconvenient place. Rude on phone - take it or leave it he said.

AUSTIN KYLE A. 
Rating:
5.0

All went well

ROGER J. 
Rating:
5.0

Customer did not leave a comment.

STAR MARIE R. 
Rating:
5.0

Customer did not leave a comment.

Joshua G. 
Rating:
5.0

Customer did not leave a comment.

SAMUAL ALLEN M. 
Rating:
5.0

horrible experience. this was the 2nd place I had to go. first one got there and had a flat tire. had to drive almost an hour each way to get this one. spent over 30 minutes to get this equipment as it shown not available after getting there. at the end of the day the added cost made it not worth it. unsure if its worth using you again.

Michael D. 
Rating:
5.0

Nothing

RAYMOND JAMES E. 
Rating:
5.0

Customer did not leave a comment.

CURTIS WAYNE G. 
Rating:
5.0

Customer did not leave a comment.

Joe K. 
Rating:
5.0

Excellent customer service!

Krista R. 
Rating:
1.0

Trailer was not where it was originally reserved resulting in a major inconvenience. Very disappointing in U-Haul. Would not recommend based on poor service.

DAVID N. 
Rating:
4.0

Customer did not leave a comment.

Sally C. 
Rating:
4.0

Moving pads were not provided per the contract. This still will need to be reimbursed.

Kelley C. 
Rating:
3.0

Excellent service. Friendly helpful personel.

KENNETH JAY B. 
Rating:
5.0

Make sher all the utilities like dollys are in stock. Other than that inconvenience it was a wonderful experience

Ryan S. 
Rating:
3.0

The staff did not tell us where the truck was parked. We entered the wrong truck that was parked out front. Our truck was parked in the back of the business and was not visible. We went in and had to inquire. Otherwise, the staff was friendly.

Donna G. 
Rating:
5.0

Customer did not leave a comment.

Richard D. 
Rating:
5.0

Very nice place with good staff. I plan to use this this location to get my new tires too!

JOHN D. 
Rating:
5.0

Customer did not leave a comment.

Ty E. 
Rating:
3.0

Customer did not leave a comment.

Daniel B. 
Rating:
5.0

Customer did not leave a comment.

CLAYTON CHESTER B. 
Rating:
5.0

Excellent customer service and very nice folks. Truck was very clean and worked very well.

John D. 
Rating:
5.0

Customer did not leave a comment.

ZACHARY JOHN M. 
Rating:
5.0

Don't know how you can improve , I had real good service at both ends.

RICK S. 
Rating:
5.0

Customer did not leave a comment.

Timothy R. 
Rating:
4.0

Customer did not leave a comment.

STEVEN MARK W. 
Rating:
4.0

Customer did not leave a comment.

Tyler Y. 
Rating:
5.0

Customer did not leave a comment.

Joshua H. 
Rating:
5.0

Customer did not leave a comment.

RONALD CHAN B. 
Rating:
5.0

Customer did not leave a comment.

marlo M. 
Rating:
5.0

Customer did not leave a comment.

Sandra A. 
Rating:
3.0

I rented for hours and got charged for days ..not happy at all...

RODNEY M. 
Rating:
3.0

The location was fine. Trailer had a tail light out. I had no desire to be harassed for a damn review. Next time I'll use Hertz.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Scott D. 
Rating:
4.0

None.

KURTPAUL M. 
Rating:
5.0

Customer did not leave a comment.

SALLY ANN H. 
Rating:
2.0

Damn! No masks! Didn't even check the return. Turned in the trailer 26 hours early, no refund. Meh...

MICHELLE M. 
Rating:
5.0

Customer did not leave a comment.

STEVEN PAUL H. 
Rating:
4.0

Really got scammed on the gas charge. I thought the gauge was broken because it read 3/4 and they said it was full. Drove 5 miles and they charged me for 6 gallons. Pretty bogus!

Thomas Y. 
Rating:
4.0

Customer did not leave a comment.

christopher K. 
Rating:
5.0

It was closed on drop off

Darlene M. 
Rating:
5.0

I spend the time to fill out all the necessary information during the on line reservation process, but when I get to the location I have to do it all over again. Why can't my on-line reservation information populate the location monitor? Even the clerk made a similar comment. Would make life easier. Otherwise I rent from U-haul all the time. Love your business model.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

Denise M. 
Rating:
5.0

Customer did not leave a comment.

Bill T. 
Rating:
5.0

Customer did not leave a comment.

JEFF B. 
Rating:
5.0

Customer did not leave a comment.

DENNISJOHN B. 
Rating:
4.0

Customer did not leave a comment.

Merry Z. 
Rating:
5.0

Customer service via phone from Tire Wholesalers and 24/7 phone support was excellent. 24/7 website was slow. reservations were cumbersome. Almost went with another rental due to the website and reservation system. The 24/7 concept is desirable, and convenient.

Garth L. 
Rating:
3.0

Do not use the mobile pick up unless you're interested in wasting your time in a parking lot for 2 hours after your reserved time.

Paige B. 
Rating:
4.0

Good service, professional customer service

Jackie W. 
Rating:
4.0

Customer did not leave a comment.

JACKIE F. 
Rating:
5.0

Customer did not leave a comment.

Justen M. 
Rating:
4.0

Make sure dirt is swept out of cab and trailer by returning customers.

Jeff W. 
Rating:
4.0

Customer did not leave a comment.

Kelley O. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
4.0

Customer did not leave a comment.

JUDY F. 
Rating:
5.0

Customer did not leave a comment.

Amy C. 
Rating:
2.0

The truck was very bad. Needed a jump start to get it out of the lot.

Andrew T. 
Rating:
3.0

Fremont is a small town and I know we are lucky to have UHaul available. It would be nice to have a full-service UHaul store. This one is run as part of a busy car service center. It is not clean, but the staff are always really nice and very helpful!

JULIE F. 
Rating:
5.0

Tire wholesaler staff was very friendly, knowledgeable and helpful with the entire process!

TAYLOR B. 
Rating:
3.0

Fix your website.

Justin B. 
Rating:
4.0

The issues we nit the fault of the location. The wrong truck, needed 4 quarts of oil, the power steering leaked, engine lights on and off during the rental. The people at the location were great. U-Hauls upkeep of their equipment was horrible.

Stephen L. 
Rating:
5.0

Customer did not leave a comment.

KRISTA G. 
Rating:
5.0

Customer did not leave a comment.

Renee H. 
Rating:
3.0

Clean the cargo trailer prior to renting. The service at the pickup location was excellent

WILLIAM W. 
Rating:
5.0

Customer did not leave a comment.

BILL W. 
Rating:
5.0

I vote with my dollars and I would definitely use this service again

CHARLES K. 
Rating:
4.0

Mark was prepared and friendly and had me quickly on my way. No suggested improvements.

David R. 
Rating:
1.0

They let someone pay with my checking account with out asking for a driver license or the card to swipe it ! Then they charge for no fault fees they charge for insurance that I did not ask for nor did I need it ! Also they let the person keep the vehicle for 5 day's! They did not try to locate the vehicle. They just kept changing me ! Then on top of all of that they charge for gas when it was filled to a half of tank . And that is what I picked it up on . When I try to call they told me it was my problem not there's. And they over drafted my account. They are the worst company to rent from ! The place was on main street in Fremont Michigan. There are other uhal places around there I recommend you to never go there and get your truck from there ! Then they try to get an extra 172 bucks from me as well . So I hope no one goes to that place to rent a uhal ! Uhal has a bunch of other places around ! Also when address them about letting someone use my checking account card they just kept hanging up on me! They are horrible! I have rented from uhaul plenty of times and I never delt with someone steeling and using my car with out permission. I had nothing to do with them have the rental and they still charge me . The 1800 number when called they was very helpful! But that store that rents uhal out is horrible ! If you don't want your money stolen then don't go to that store

Thomas L. 
Rating:
5.0

Customer did not leave a comment.

AMANDA B. 
Rating:
5.0

Customer did not leave a comment.

Shane F. 
Rating:
4.0

Customer did not leave a comment.

STEVE P. 
Rating:
5.0

Customer did not leave a comment.

Aaron W. 
Rating:
5.0

They hooked it up and checked the lights with me. Amazing experience. Great customer service. Definitely going back to them when/if I need a trailer again!

Justincarl B. 
Rating:
1.0

I had it to saturday at 11 am the place i dropped it off took my money. Charged me an extra day when i brought it back the day it was due. Told me i owed 24. But took the 74 that he owed me and only gave me 24 dollars back

Lorrielee B. 
Rating:
1.0

Person behind counter could possibly walk out to trailer explain everything instead of just pointing from counter.

Irene G. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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