Customer Reviews for Tire Works & More

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Tire Works & More

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John G. on

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Don’t make the customers repeat the information already provided when the car was reserved.

Thomas C. on

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They didn’t voluntarily go out to walk through the vehicle with us. We had to ask to go with them to record any scratches or dents. The windshield, inside, was filthy. Upon leaving with the vehicle, the gas was half full and the contract stated 7/8th. Also upon lvg, the actual mileage on the vehicle was more than stated on the contract. When brought to their attention before exiting, they said they couldn’t change either because paperwork was already completed.

Chris G. on

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The store owner is a wonderful woman who is very helpful

robert P. on

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Clyde M. on

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the staff were extremely easy to work with. great experience

Kenneth F. on

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Dennis P. on

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I felt like I was an inconvenience to the family. Yes the family that was watching tv and eating pizza in the office. The lady checking me only yelled at her boyfriend and cussed him out in front of the young kids for him to get the truck. She never turned her tv down so I could hear her questions. She got upset when I asked her to note a HUGE scrape down the side of the truck. Then just walked away. Between the attitude, the dirty checkin location with what looked to be rat infested. If I had not already prepaid. I would have left.

Catherine A. on

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WILLIAM S. on

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William S. on

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Seamless

Robert S. on

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Nancy F. on

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The manager Judy was extraordinarily helpful and friendly. I rate her the best!

Kenneth B. on

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Wanda S. on

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Frank D. on

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Staff was very helpful, efficient, and friendly!

Robert M. on

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significant overcharge from what it should have been. Need to be contacted by the management. Unexplained charges. Rob mobley

Stephen W. on

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Friendly & professional.

Timothy S. on

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Judy and her team were outstanding, very accommodating with what we needed and personable. They went the extra mile for us

Emory L. on

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The business location and office is a dump and needs some serious cleaning. The truck cab was very dirty. Although, the owner was very kind and courteous.

Richard A. on

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Service center dirty and unorganized. Truck dirty, mileage and gas wrong on contract. Sent email to resolve. call me 954 815 6418

Christopher G. on

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On both the pick up and return, the office was over 15 minutes late opening. If you say 8:00, open at 8:00, not. 8:20. The office area is dirty and unappealing. It represents Uhaul very poorly. I would not use this location again

Sheryl H. on

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Peter M. on

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Patricia J. on

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Personal were friendly and courteous. DID PAPER SWIFTLY AND PROCISE.

Trudy H. on

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I am a regular customer. Judy and her crew are the best!

rena W. on

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Audrey L. on

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Mike R. on

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Kenrick M. on

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Richard D. on

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Roan W. on

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Edward Y. on

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Patty B. on

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Efficient check-in and quick hook up, Judy is great!

Edward S. on

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The office was completely disgusting, I think we bothered the lady when she had to get up from laying on the couch watching tv. I think the floor may fall through at any time. I made the reservation online & they had a dolly & a truck & that's not what I reserved. I also put the insurance on each item but when she charged us NOTHING was insured. Prior to that I asked to give a coupon code for a discount & she said no we couldn't do that. Also, the guy there "Justin" as she called him (who wanted $5 from the drawer to go get cigarettes) brought the truck around with the music blaring & that's how it was when we got In. I was only given a single piece of paper which was my receipt. Nothing else. Every other time I have gotten a pamphlet or something with instructions if something were to go wrong.

Emily V. on

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Great service. Will rent from this location every time.

Nancy C. on

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This U-Haul facility could use an overhaul. The staff was helpful but the office was in need of some attention.

SHARON Y. on

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The physical building is in disrepair but the gentleman was very personable and handle the transaction professionally.

Debra H. on

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Danica P. on

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We had a reservation to pick up a truck at 8:00am. The location was closed and there was another customer waiting who had called the regional office. We called regional office at 8:20am. Employee/owner whoever showed at 8:35. Inappropriately dressed, half asleep and a poor representation for the owner and UHaul. Will not recommend this location to anyone.

SANDRA M. on

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Nothing!! Everything was outstanding !!! Thank you!!

Thomas S. on

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they were exceptional, no hastle in and out

ROBERT V. on

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They were kind and courteous. My experience was flawless. In fact that the second time I used them in a month. Thanks Bobby

hermite A. on

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Excellent service

Karen A. on

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Robert T. on

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They double charged our credit card on 2-separate days.

Douglas P. on

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Great customer service from the staff. We have rented many times from this location.

Trudy H. on

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Ray D. on

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Great experience and excellent price.

William F. on

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Villanise S. on

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Service was excellent and speedy. I was checked in online in advance so all I did was pick-up and drop-off when I was done

Nancy C. on

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Check incoming equipment to make sure it in damaged before giving it to another customer. Have reserved equipment ready

James G. on

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Darrell C. on

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Trudy H. on

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james D. on

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Michael R. on

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Thomas C. on

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RAYMOND C. on

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Trudy H. on

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Dene W. on

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The people at this location were nice but the physical location is a mess and doesn’t live up to the U-Haul brand.

Theodore D. on

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Greggory B. on

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This is the WORST UHaul I have ever done business with. We were 24hr pick up. Place is supposed to be open at 8am. We were there at 8am to be told by the tire guy next door we had to wait for the lady to wake up and get dressed. She come out at 8:15. Had to wait for her to pull a truck from the back because there was not a truck out front waiting for us like there was supposed to be. The truck she came out with was on EMPTY. We return the truck the same day and they charged us for two days. THE PLACE IS THE WORST!!

Yong K. on

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I returned truck same day.But I got notice that truck not returned from uhaul When I stop by place where pick up truck and said to them my rental truck not returned yet. They find out and fix return date which is different day and fix milage that higher then I used.

Patrick M. on

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Steven T. on

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Steve D. on

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Lillian H. on

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The paperwork we received prior to taking the truck was in correct. When we returned the truck it stated that we went 61 miles! When we only went 17! We stayed in town and over a few streets from the pick up location. Robbed us of our money! Will never go back to Uhaul or this location! Had to dispute with 1800Uhaul and still waiting to hear back from a disputer about getting my money back!

Edward Y. on

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wade A. on

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The trailer itself was just fine and well maintained. Inside was filthy with a substance that appeared to be black graphite. It was all over the lower wall and the entire floor. It was difficult to clean to a usable condition. Cleaned it with a floor mop that is used for hardwood floors in the house had then had to dispose of the mop because it was no longer usable. I did receive a one day credit, however, that did not cover my cost of materials to clean. A lot of extra work and expense for me at a difficult time.

John M. on

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JIM E. on

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Try being honest.

Thomas C. on

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Friendly and efficient customer service.

Jon-Alan A. on

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Ralph S. on

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Give the sweet young lady who took care of us a RAISE. Excellent, Excellent customer service skills just came naturally to this fine young lady.

Phanol E. on

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The service was excellent and they were very nice at that location. Thus far they are the nicest uhaul's location in Vero Beach Fl as far as good customer service goes. I will definitely go back.

melissa M. on

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Geraldo V. on

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KAREN G. on

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Laurie L. on

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Dropped off after hours.

Linda M. on

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Office so small and filthy. Took 2employees to figure out their computer. While employees were nice, it took too long.

R M R. on

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Kyle M. on

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Michele P. on

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Honestly, my friend went in to return the truck so I can't give a real review. I know it was as easy as turning in the keys. and that's it, no hassle.

Trudy H. on

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mike G. on

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hermite A. on

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Keep it up

Carol P. on

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Trudy H. on

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Edward Y. on

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Angela M. on

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Carl D. on

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mike B. on

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Pat T. on

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Trudy H. on

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STEVE C. on

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Judy at Tire Works was amazing ! Can’t say enough good things about this awesome woman ! Even though she was tight on storage room she took our 20 footer cause she knew we had no where else to go !! Highly recommend !!

Tammie K. on

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Javier S. on

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TAMMY C. on

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Judy and her staff provided excellent customer service. Truck was clean, back of the truck smelled brand new and AC cranked. I would go back again.

Trudy H. on

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Michael P. on

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The cleark double charged me nd refunded my account without telling me, my bank account went negative becase of it and I had made several charges with the card unaware it was overdrawn. My husband had to Uber in the middle of moving so we could have enough money to get to our destination. Worst experience ever.