Customer Reviews for Tire Works & More

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Tire Works & More

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Richard D. on

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Roan W. on

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Edward Y. on

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Patty B. on

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Efficient check-in and quick hook up, Judy is great!

Michael R. on

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Thomas C. on

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RAYMOND C. on

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Trudy H. on

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Dene W. on

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The people at this location were nice but the physical location is a mess and doesn’t live up to the U-Haul brand.

Theodore D. on

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Greggory B. on

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This is the WORST UHaul I have ever done business with. We were 24hr pick up. Place is supposed to be open at 8am. We were there at 8am to be told by the tire guy next door we had to wait for the lady to wake up and get dressed. She come out at 8:15. Had to wait for her to pull a truck from the back because there was not a truck out front waiting for us like there was supposed to be. The truck she came out with was on EMPTY. We return the truck the same day and they charged us for two days. THE PLACE IS THE WORST!!

Yong K. on

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I returned truck same day.But I got notice that truck not returned from uhaul When I stop by place where pick up truck and said to them my rental truck not returned yet. They find out and fix return date which is different day and fix milage that higher then I used.

Patrick M. on

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Steven T. on

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Steve D. on

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Lillian H. on

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The paperwork we received prior to taking the truck was in correct. When we returned the truck it stated that we went 61 miles! When we only went 17! We stayed in town and over a few streets from the pick up location. Robbed us of our money! Will never go back to Uhaul or this location! Had to dispute with 1800Uhaul and still waiting to hear back from a disputer about getting my money back!

Edward Y. on

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wade A. on

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The trailer itself was just fine and well maintained. Inside was filthy with a substance that appeared to be black graphite. It was all over the lower wall and the entire floor. It was difficult to clean to a usable condition. Cleaned it with a floor mop that is used for hardwood floors in the house had then had to dispose of the mop because it was no longer usable. I did receive a one day credit, however, that did not cover my cost of materials to clean. A lot of extra work and expense for me at a difficult time.

John M. on

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JIM E. on

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Try being honest.

Thomas C. on

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Friendly and efficient customer service.

Jon-Alan A. on

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Ralph S. on

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Give the sweet young lady who took care of us a RAISE. Excellent, Excellent customer service skills just came naturally to this fine young lady.

Phanol E. on

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The service was excellent and they were very nice at that location. Thus far they are the nicest uhaul's location in Vero Beach Fl as far as good customer service goes. I will definitely go back.

melissa M. on

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Geraldo V. on

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KAREN G. on

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Laurie L. on

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Dropped off after hours.

Linda M. on

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Office so small and filthy. Took 2employees to figure out their computer. While employees were nice, it took too long.

R M R. on

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Kyle M. on

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Michele P. on

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Honestly, my friend went in to return the truck so I can't give a real review. I know it was as easy as turning in the keys. and that's it, no hassle.

Trudy H. on

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mike G. on

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hermite A. on

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Keep it up

Carol P. on

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Trudy H. on

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Edward Y. on

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Angela M. on

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Carl D. on

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mike B. on

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Pat T. on

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Trudy H. on

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STEVE C. on

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Judy at Tire Works was amazing ! Can’t say enough good things about this awesome woman ! Even though she was tight on storage room she took our 20 footer cause she knew we had no where else to go !! Highly recommend !!

Tammie K. on

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Javier S. on

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TAMMY C. on

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Judy and her staff provided excellent customer service. Truck was clean, back of the truck smelled brand new and AC cranked. I would go back again.

Trudy H. on

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Michael P. on

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The cleark double charged me nd refunded my account without telling me, my bank account went negative becase of it and I had made several charges with the card unaware it was overdrawn. My husband had to Uber in the middle of moving so we could have enough money to get to our destination. Worst experience ever.

William B. on

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Courtney H. on

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Super difficult

Charlene W. on

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I wouldn't change a thing Judy was very professional and she was a pleasure work with I would recommend her to anyone and this location. That being said I rented a truck from Mike's Wrecker on 596 Old Dixie Highway, they were very rude and overcharged me I did not want to give me back my money I would never rent from them again and I wouldn't recommend to a friend I'm not aware of their names but they are brother and sister and they run the business and they're running it horribly and unprofessionally

William R. on

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Paint, add some more lights, renovate the office.

Leonard R. on

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I had to go to this location and not the closer one because they were open. The app for returning the truck is horrible. I spent 40 min trying to register to drop the truck off at a closed location. You guys really need to make that app easier and more user friendly.

Godfried D. on

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Your company needs to move into the 21st century. The equipment is fine, no issues. The online reservation system is not updated therefore unable to confirm equipment at locations. Your locations are not worth any business. I visited 3 locations in Vero and I must say, they are absolutely a disgrace. Where your standards? or don't you have any? It is not the operators fault but the company that allows these operators to operate like that.

Wiley B. on

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Jason J. on

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Improve the site

Walter K. on

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Timothy M. on

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SCOTT E. on

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Scott F. on

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Christine R. on

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friendly staff and tends to your needs

Donato D. on

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Revoke U-HAUL license Called several time as instructed, no one responded, location was closed at 9:30 am , a lady showed up at 10:00 , barely spoked English , very bad manner , location looked abandoned , very disappointing.

Charles K. on

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Fantastic people and a pleasure to work with!

Alexander A. on

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I think you guys offer the best service. Thank you.

Aurelia W. on

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Was 40 min late opening and very slow helping on a laptop barely working. Truck not cleaned out and ready.

Richard S. on

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Nashaunn T. on

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Awesome people and place ty Very fast y friendly

Kim K. on

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marvin R. on

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PAIGE J. on

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Dean S. on

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Thanks! Everything was perfect

Robert S. on

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Customer service was great quick processing a real pleasure.

William F. on

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Michael V. on

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sabrina J. on

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William F. on

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Alfredo A. on

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Robert G. on

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elliese S. on

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Musa A. on

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Gary L. on

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Mary S. on

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CHRIS R. on

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David H. on

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They provided great service

roberta B. on

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trudy H. on

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george K. on

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Owner is very friendly and willing to go the extra yard to help you out. Would def. recommend and use again!

Caroline D. on

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I thought Judy was great to work with--she really seemed to know her stuff....she could see a way to arrange the contract that would give me a better deal and I appreciated that ....I plan to go back and see Judy at this location when I rent another UHaul in 6 weeks--the truck did a great job too.

CAROLANNE J. on

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Great service and wonderful agent!

leo B. on

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Rien à rajouter

trudy H. on

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Great service! Thank you!

GRETCHEN G. on

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The area manager by the name of Taylor was the best ever. His customer service was beyond fantastic. What a pleasure to deal with someone who cares about his customer and make sure they know how to operate and be safe with their equipment. He deserves a raise! I will be back.

james W. on

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Patricia B. on

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DAVID M. on

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woman that we dealt was friendly and helpful.

cecial L. on

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Never received paperwork to my contract and didn't have access to internet or phone i was stranded and didn't realize i had mileage limit i had to pay extra money when i tuned in the uhaul ????????

PAT M. on

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David U. on

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Overall customer service experience was lacking

Roger O. on

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