I reserved 2 dozen furniture pads and when we picked up the truck, there were No furniture pads. The owner called another Uhaul over 25 minutes from this location which was too far out of my way, I called the customer service number and she advised me that a shop in Ft Pierce had plenty of them and I can go and pick them up. After driving another 18 minutes out of my way, they didn't have any either! Then I went to a third shop, and then didn't have any either. Very unprofessional and aggravating.Anton M.
Trailer Rental & Towing in Vero Beach, FL at Tire Works & More
(U-Haul Neighborhood Dealer)
Vero Beach, FL 32960
Services at this Location:
- Mon-Thur: 8 am - 6 pm
- Fri-Sat: 8 am - 5 pm
- Sun: 9 am - 1 pm
Special Operating Hours
- 7/18/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Vero Beach, FL 32960
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very poor customer service at this place, will never use this location againMark H.
Got me processed and on the road very quickly under crisis. Gave me an almost new 10 ft truck, filled with gas! Highly recommendMichael S.
1st, they did not have the Van that was reserved, 2nd took 45 minutes to get someone to help me as they gentlemen in front of me was having issues with his reservation. I can not believe he didn't explode. The woman that helped me, who has in the past, must have been on some sort of pain killer as she moved about as fast a a slug and her eyes would not focus. THIS IS THE ONLY LOCATION IN VERO BEACH that ever has a van and today I was totally blown away by the service, or the lack there of. ... the Visor was broken, only way to find out was to hit a dip in the road, then it was obvious every little bump after that. the Window knob was broken and just popped back in. It did start and run well, and the AC worked wonderfully. Miserable experience. Far worse than previous, but no longer worth going there for a van, I'll find another option in town that does not include UHAUL... sean clintonSEAN C.
Paul and Judy are the best.Charles J.
I had a tire on trailer blow apart. Please check your equipment.Judy T.
The place hard to find from the road,needs some cleanup and painting,but Paul and Glen very good client oriented,they helped me in returning and getting my receive accordingly.I am happy.DAVID P.
The person who owns or works for this location was sleeping when I walked in to drop the truck off. They didn't give me any paperwork when I dropped it off for my records and to make sure it was dropped off on time. I checked my bank statement the following day and saw I was charged for an extra day and charged for 60 extra miles when I should have only been charged for 26 extra miles. Would never recommend this place as they only scam you.STEPHANIE M.
Convenient location just needs a little bit more lighting outside at night. Besides that awesome. Thank you Uhaul. You have been apart of my successful move to Vero BeachCrystal L.
The customer service was horrible.Colleen L.
The small building the u-haul is located is a pit. It is attached to a tire center. The room is very out dated in its appearance and the furniture to sit on is shot and dirty. I wouldn't have my dog sit on it. This room really needs to be updated. On a positive note the u-haul employee was friendly and professional. The 10 foot box truck I rented was in good shape although the interior could have used a good cleaning and I could barely see through the windshield. However, the bottom line is I rented the truck I needed and the rate was reasonable.JAMES M.
Nice man...William F.
We picked an alternate location and was moved to this one. Would've preferred to stay with our initial pick as it was more convenient.Brian O.
Very efficient! Went off like â€œclockwork â€œ!Louis K.
Took 30 minutes even though I was checked in on my phone. There was only one employee and she couldn't handle 6 customers. My 6 hour rental started at 9 but I didn't get the truck until 9:30. I had to have it back at 3 and lost that 30 minutes. It was a mess and the check in system didn't work like it should have.Melissa M.
Agent was fantastic professional and very helpful.. great experienceAnthony D.
This is a terrible location, I am very disappointed that U-Haul has it name affiliated with such a location. It was dirty, shabby and the employee was the worst possible representative for U-Haul. I regret that I rented from this location or from U-Haul. I welcome the opportunity to discuss this. The trailer I rented was not maintained, the wiring was cobbled together, the straps were worn and the ratchets were close to seized. If not for the fact that I was under a time limit for this trip I would have walked. With the electrical trouble I had with the lights and the fact that the surge brakes did not work at I I wish I had walked. I encourage you to contact the drop off dealer in Rome NY to discuss this. I can be called at 716-499-3113. This trailer was unsafe, not lawful and in the end dangerous. Please call for further comments.JOHN G.
No hassles, quick, convenient, new equipment. Efficient check out and check in process. Will use again!Louis K.
Site closed. Dolley not provided. OverchargedJoseph V.
Office / lobby pretty dirty and no A/CJohn R.
The pickup location was a real garage. They were busy and the office was a mess. That said, the staff was friendly and helpful. Don't let outside appearance fool you. I would use this place again.Wayne B.
The woman in charge was rude and careless. She insisted she didn't a reservation or truck for me, when I had put it in a week in advance. She finally got me a truck and claimed she'd straighten out the confusion with corporate later. I came back to park the truck to find no where to park. The location is off a busy, main road... making it even more difficult to try and maneuver the 26' truck. I hope I don't have to move anytime soon... and if I do, I'll be going to a different location. The online check in and out process was great!! Kudos to Uhaul for that feature!Julie D.
Staff there are great. I have never had any issues at this location collecting or dropping off my rental vehicleJoanna L.
Sweet woman who takes care of rentals. Very helpful.Hilary M.
Judy is always so helpful when I go to see her for moving needs. The facility itself is less than desirable though. It is a very rough looking tire shop.Nancy C.