Customer did not leave a comment.Jasvir S.
Customer Reviews for Titus Transmissions
(U-Haul Neighborhood Dealer)
Avon, IN 46123
Services at this Location:
- Monday8:30 am–5 pm
- Tue–Fri8 am–5 pm
- Saturday8:30 am–12 pm
Special Operating Hours
- 9/2/2023 - 9/4/2023: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Jim T.
No complaints. Staff was efficient and friendly. Got in and out with no delays wharsoever.Richard H.
Very good service, easy, and economical.Paul C.
Customer did not leave a comment.Michael B.
Customer did not leave a comment.Rebecca N.
Customer did not leave a comment.Philip M.
15ft truck was very hard for me to get into and out.KATHY J.
Customer did not leave a comment.Scott N.
Customer did not leave a comment.Michael W.
For it's the best place you can rent a truck to move.Joseph M.
Customer did not leave a comment.CHRIS D.
Customer did not leave a comment.Charles C.
Customer did not leave a comment.David M.
Customer did not leave a comment.Destini L.
Customer did not leave a comment.Hearts for the H.
Customer did not leave a comment.Theresia S.
It was an awesome experience.Olaolu A.
Customer did not leave a comment.Susan C.
Customer did not leave a comment.Terrance R.
Customer did not leave a comment.Jacquelyn J.
Great service, super helpful and nice. These folks know the definition of great customer service. Highly recommend! Unlike the pick up location in Crown Point.DERRICK W.
Customer did not leave a comment.OCTAVIA F.
Customer did not leave a comment.BRIAN R.
Overall a very easy process to rent and return the vehicle. Everyone at Titus Transmission was fantastic to work with.Aaron S.
perfect excruciationMICHAEL D.
Customer did not leave a comment.Derrick W.
Customer did not leave a comment.ANGELA C.
Outstanding service!TEKLEBERHAN O.
The place of location and staff are amazing. Uhaul it's self charged mileage that wasn't used. This location double checked and got it straightened out for me.Heather B.
Reserved a trailer for a motorcycle (with the front bump-out for the front motorcycle wheel). Was given a regular trailer without the bump out even though a motorcycle trailer was available. Was told that the motorcycle trailer could only be rented if traveling one way. One of the tires on the trailer that I was given was down to the wear bars.Robert S.
Just a heads up. We had red fluid in the driveway where the truck was so it sounds like something is leaking. Best uhaul experience I've had otherwise.Cara H.
Customer did not leave a comment.CHARLES M.
The bed of the truck needed swept out. I returned it cleaner that I picked it up.Mark B.
Customer did not leave a comment.JOSEPH S.
Customer did not leave a comment.TOLULOPE O.
Customer did not leave a comment.GINA P.
Customer did not leave a comment.Michael E.
We have used them several times. They are always friendly and helpful making sure we have all we need for the move like boxes, Dollie's, etcKim C.
The trailer I rented was not clean inside.Douglas F.
Customer did not leave a comment.Kandis C.
Appreciate the customer friendliness!Angel D.
Customer did not leave a comment.Phil B.
I highly recommend this Uhaul location. I even posted on social media how awesome they are. They helped replace a fuse we didn't even known was blown to get our trailer lights working appropriatlelyJulie R.
No improvements needed. Check-out was seamless & equipment was not-only present, but also ready to go! A wonderful renting experience!!Rebecca H.
Customer did not leave a comment.Daniel R.
Very pleasant folks to rent from, efficient, cordial, while answering all my questions. I wouldn't hesitate to rent from Titus in the future.Michael S.
Titus Transmission is the best place that I have ever rented a U-Haul from. They are always friendly, helpful & have never let me down.James M.
Nothing!!! We were welcomed, very friendly and helpful staff. This location also helped smooth out a very stressful situation that we encountered!! Cannot say enough good about UHaul and they will always be our first choice (have used previously on September 4, 2022 and were also very happy with that experience!!) Thank you so much for all UHaul staff concerned!!!john N.
Customer did not leave a comment.Mark B.
They were friendly ands inviting, I would refer them to anyone.Pamela G.
Customer did not leave a comment.Mark Y.
Customer did not leave a comment.Ronald H.
The service was excellent...Kelvin B.
Nanette was thorough, explained everything in detail and ensured our Appliance truck and moving pads were in the truck.Michael T.
Nice personal 👌 good service 👍EMMANUEL M.
2nd time renting love itRobert B.
Nothing at all. I've rented from this location multiple times and every time it's been a very smooth process. Matter of fact I'll be renting again within a week or so.Ronald H.
Customer did not leave a comment.Jason B.
Uhaul was in good condition but not clean.ANGELA C.
Good U Haul truck, good service and excellent staff!John C.
Customer did not leave a comment.Durrell J.
Customer did not leave a comment.Bettina H.
Very nice people. Smooth transactionTerry S.
This is a top notch location! Friendly and easy rental process.Guy O.
Customer did not leave a comment.Seena F.
Customer did not leave a comment.James B.
Customer did not leave a comment.Todd R.
Customer did not leave a comment.Harry O.
Customer did not leave a comment.DALE W.
Customer did not leave a comment.Karl B.
Customer did not leave a comment.Victoria S.
They need to fix their parking lot. Too many pot holes in parking and driving area. This is an easy fix. It is a high traffic area that sorely needs to be addressed and fixed.Linda W.
Customer did not leave a comment.Tolulope O.
Great service, everyone was friendly and the rental agreement and return were fast.Michael C.
Customer did not leave a comment.Eric B.
Hi, I dropped trailer back to same location ,only 1 hour late but they charged me whole day rental cost ..which is ridiculous... Please think about and let me know otherwise have to proceed myself regarding this scam to public. ThanksHardev S.
I was told any mileage over alloted mileage was 40 cents per mile and yet got charged 1.00 a mile I dropped off a day early at this location bc the one I was supposed to drop off at was permanently closedGlory M.
Appreciated the call ahead to confirm details. Phone check in experience was a bit cumbersome but when dealing with outside of office hours that can be expected.VAUGHN T.
Customer did not leave a comment.Angela S.
Customer did not leave a comment.Ahmad G.
The owner was very kind and knowledgeable. Our reservation got canceled for some, unknown reason but he was able to fix it. He provided excellent customer service. Thank you Titus Transmissions.Kevin C.
Customer did not leave a comment.Devin M.
Complete scheduled maintenance.Regina Y.
Customer did not leave a comment.phil B.
Transaction was extremely easy on line. The person we met was very nice and helpful.Kent W.
The people at the front desk were great, I would recommend them to anyone.Micheal H.
Customer did not leave a comment.Rolando V.
Customer did not leave a comment.TERESA A.
Customer did not leave a comment.MICHAEL F.
We had multiple things happen that made this the worst customer service experience I have witnessed in a while. 1. We were told less than a day before that the truck we wanted was not at the preferred location and that we had to drive 35 miles away to get the truck (which we got charged for extra mileage and had to pay for that gas) 2. The pickup of the vehicle was terrible, we picked up at 6 am, I did everything I could beforehand and when we went to pick it up they had to call 2 contacts to verify me but it was 6 am and no one was awake so that added and extra 45 minutes. Something like that should be done way beforehand especially when some reserves the truck a month ahead of time. 3. When I talked to the person about where to pick up the truck we discussed drop off and she told me to have it there by noon on Saturday and at 9 am Saturday I got a very rude call from U-Haul saying I was late. 4. We called U-Haul to discuss these problems and were told we would get a call back and then we got an email saying â€œwe aren't going to do anything for youâ€ basically. This is a condensed version of what happened but it's not like it really matters because U-Haul customer service doesn't care if you are happy and U-Haul will say and do whatever it takes to get your money and then be rid of you.Christian M.
Customer did not leave a comment.Tamika D.
I cannot submit a poor review for the rental, since the location did a great job getting me on the road. However, the overall experience with Uhaul was unacceptable. The 26' truck and car trailer were reserved one month prior to pickup. The day before the rental, Uhaul informed that the truck and trailer were at separate locations, on opposite sides of town. On the day of the appointment at the original pickup location did not have a truck for us. They informed that Uhaul should have emailed or called to let me know. When the location called Uhaul "traffic" to find another location with a truck, the person on the phone informed that there were no 26' or 20' trucks in Indiana available to rent. I opted for a 15' truck since we had no other choice. The moving experience was difficult and expensive since we had to make more than one trip to pickup our furniture. Very, very disappointing. Obviously you get what you pay for; Penske is more expensive, but at least they secure a truck guaranteed with the reservation.Christoph E.
Customer did not leave a comment.Charles C.
Customer did not leave a comment.Bruce T.
Rear view mirrors did not work well at all!Loretta M.
Customer did not leave a comment.Andrew C.
Just upset after spending money on gas that they said it wasn't enough and then charged me way more than it was worthEric E.
Customer did not leave a comment.Jeff W.
Additional Services at this Location
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Trailers & Towing
Our cargo and utility trailers start at $14.95!