The whole process was easy and care free. Easiest part of the whole move. Would definitely recommend and use again if needed.Stephen M.
Customer Reviews for TK Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.CHARLESJ S.
Customer did not leave a comment.MICHAELL W.
Customer did not leave a comment.Theresa T.
Customer did not leave a comment.CHARLES B.
Customer did not leave a comment.Scott B.
Customer did not leave a comment.JOSEPHB R.
Customer service was top notch!! The only improvement I could think of is All trucks should gave a ramp.STEPHANIEN E.
Customer did not leave a comment.ANGELO L.
Customer did not leave a comment.Justine P.
Customer did not leave a comment.DANIELB JR B.
Customer did not leave a comment.Theresa G.
Nice guy, thank youTulen R.
Customer did not leave a comment.Morgan S.
Customer did not leave a comment.JAMESP JR P.
Nothing at all, owner was outstanding!THOMASLOREN W.
Overall was a good experience, I just had a little trouble with the app but Ted helped me so it worked out fine! Would recommend, great customer service!CHERYLDENISE L.
Customer did not leave a comment.Chad R.
Rate the trucks at unlimited miles so the rental is transparent prior to setting it up. I frequently rent with another company that does and I prefer that and will continue to use them.APRILLYN W.
Customer did not leave a comment.DEBBIEJ D.
Customer did not leave a comment.Jared K.
Customer did not leave a comment.Edward S.
I was initially disappointed that the truck I was trying to reserve doesn't even exist at the location listed online and was forced to get a smaller truck that cost the same to rent. The transaction only got worse. This was by far the worst attempt by a company to complete a transaction virtually that I have ever experienced. My registration got changed to my alternate driver. This caused major issues when trying to check in since he didn't have his passport and I couldn't use him as the alternate contact. I actually could not use the check in at all the day I went to pick up the truck, not even with the app. No one would answer the phone. It took me 45 minutes to pick up my truck!!! Dropping it off was even difficult. I would never recommend using this process to anyone. Ever. Frustrated does not even begin to describe how I felt at the end of what should have been a very straight forward and simple transaction.BRYONL B.
Customer did not leave a comment.CRAIGR M.
Do not uniaterally change the drop-off location without agreement from the customer during a real-time voice conversation between a U-Haul agent and the customerjohn S.
Customer did not leave a comment.JODYA M.
Customer did not leave a comment.THOMAS H C.
I was double charged for my rental.NOORIJAMES B.
Veterans discount?Ernie J.
Customer did not leave a comment.Michael B.
Update location, many signs no where near business location.Patricia M.
Customer did not leave a comment.Tyrene R.
Customer did not leave a comment.WARNERH K.
Very respectful. Always had the answer when neededbradley S.
Customer did not leave a comment.Shaundale J.
Customer did not leave a comment.WILLIAMTHOMAS JR M.
Customer did not leave a comment.Christopher N.
Customer did not leave a comment.HEATHERNICOLE P.
The trailer 1st tried had a defective jack. The 2nd one was old. One tire is ready for a tire swing. It was heavy for our little motor to pull. The chains and ratchet were rusty and didn't work very well, one came loose and the tire net came off. Not impressed with the equipment !GERALDW H.
Nothing. The guy was super nice, totally got me ready for the road some of the best customer experience I've had! Thank you so much.Rebecca U.
Customer did not leave a comment.clark S.
Customer did not leave a comment.James L.
Customer did not leave a comment.Barbara J.
Nothing very nice people and great response.John C.