Cannot give enough thanks to Charlie for his exceptional help. This was my first time using mobile pickup and thanks to him I was able to not only navigate the system buy was also able to change my reservation. Thank you sir.Michelle B.
Customer Reviews for TMI Express Lube
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.lilly M.
Customer did not leave a comment.RICHARD W.
Customer did not leave a comment.JAMES W.
Customer did not leave a comment.Tommy A.
Customer did not leave a comment.Terry F.
Customer did not leave a comment.Jonathan H.
Customer did not leave a comment.Germaine B.
Nothing! Service was fast, friendly, and easy best experience I have had at any Uhaul locationJeffrey R.
Customer did not leave a comment.Bryan C.
Customer did not leave a comment.ava P.
Customer did not leave a comment.Robert M.
Customer did not leave a comment.Michael D.
Customer did not leave a comment.steve G.
Customer did not leave a comment.Joseph R.
Make the app better. Could not us it to check out as it would not recognize the location which is the same location I picked it up at. I'm a service type guy. I come to pay you money and you want me to work for you taking all those pictures to up load to an app that does not work and it's 95 outside. So when you get hot and something that is to make your life easier (not mine) I'm not happy. Don't know that I would recommend U-Haul. The folks at the location took care of me. Also. The attendant said the info I typed in for the rental did not take and had to go over all the stuff I keyed in again. So the truck was great and the service at the location good, but your tech app. -1.Dennis B.
The equipment was excellent. The staff was friendly. But U Haul corporate placed a hold on my account that took forever to come off, even when I was already charged for the rental. When I called the location, I was referred to corporate. I waited on hold for the 1800 number, and was only given a authorization code to give to my bank to release the funds. Total, I spent over an hour on hold to get my money back. If I ever need U haul services again, I will pay cash.jake M.
Customer did not leave a comment.Karen D.
Customer did not leave a comment.James W.
Customer did not leave a comment.Kale K.
Very helpful and quick return.Beni G.
Customer did not leave a comment.Jan L.
Great customer service. Will use the TMI location for all future Uhaul needs.Karen D.
Customer did not leave a comment.Mary P.
Customer did not leave a comment.Kandy H.
Customer did not leave a comment.eddie C.
The U-Haul truck rental allowed us to move a household across town in pouring rain with no major issues. Everything worked out very well. The TMI Express Lube, U-Haul rental provider was very professional and courteous in the rental process. We look forward to using U-Haul the next time we need a rental.Javan H.
Customer did not leave a comment.Heather G.
Repair the box trailer for all leaks!! Had some of my belongings ruined due to leaks somewhere in the roof. I will be filing a complaint and pictures of damages of items for damages.Stanley S.
Customer did not leave a comment.Christine U.
Customer did not leave a comment.Greg T.
Customer did not leave a comment.David S.
Customer did not leave a comment.john B.
Great, friendly service!! They were fast and even helped hook the trailer up and disconnect upon return! Probably the best experience i have ever had with U-haul! Will definately return for my future needs.Daniel M.
Customer did not leave a comment.Angel E.