Customer Reviews for TNT RV & Generator Services
(U-Haul Neighborhood Dealer)

261 reviews

874A IL Rte 127   Greenville, IL 62246

(618) 664-9297

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/31/2021: Closed

Services at this Location:

Contact Us

(618) 664-9297

874A IL Rte 127
Greenville, IL 62246

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/31/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

eric B. 
Rating:
4.0

Needs to be more of a professional appearance inside at the service center desk .

Roger C. 
Rating:
3.0

Thev100 dollar holding fee is ridiculous. The service was great the product was clean but the $100 deposit is unbearable. Employee let you know you be refunded your deposit as soon as you return the truck, and that's not true at all so if you have bill money just your money is tied up for up to five days

tamara M. 
Rating:
5.0

Customer did not leave a comment.

Larry S. 
Rating:
1.0

Had to wait for a man to get off phone for 1 hour then he was so rude and hateful

iva L. 
Rating:
5.0

Customer did not leave a comment.

William P. 
Rating:
5.0

Excellent service

PAUL M. 
Rating:
5.0

Customer did not leave a comment.

Jose M. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Customer did not leave a comment.

Steven D. 
Rating:
5.0

Excellent srevice. People there were very good to do business with

Kevin M. 
Rating:
5.0

Customer did not leave a comment.

Larry S. 
Rating:
5.0

everything went very well

Denise B. 
Rating:
5.0

Customer did not leave a comment.

Gary T. 
Rating:
5.0

Customer did not leave a comment.

Gary T. 
Rating:
5.0

Customer did not leave a comment.

Mark G. 
Rating:
5.0

Customer did not leave a comment.

Tim L. 
Rating:
5.0

Customer did not leave a comment.

Max L. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Customer did not leave a comment.

Melissa K. 
Rating:
5.0

Customer did not leave a comment.

Lon S. 
Rating:
5.0

Customer did not leave a comment.

Dominic C. 
Rating:
5.0

Customer did not leave a comment.

Kendra A. 
Rating:
5.0

Didn't meet any staff or seen inside building just dropped off after hour's. But was in a good location and looked very well maintained.

Clayton N. 
Rating:
5.0

Customer did not leave a comment.

Christine B. 
Rating:
5.0

Called the location to get checked in. Told me I should do online because he would not get to examining truck for 2 days. He said Uhaul would be calling me till it was processed. The man was on location because he came out to look in back of truck only.

Richard H. 
Rating:
5.0

I think the pricing should be adjusted to be more affordable. Since the COVID19 pandemic alot of us are out of work Uhaul should also consider thus

David K. 
Rating:
5.0

Customer did not leave a comment.

Kevin M. 
Rating:
5.0

Customer did not leave a comment.

Kevin M. 
Rating:
4.0

Customer did not leave a comment.

lloyd L. 
Rating:
5.0

Truck work great, got more stuff in it then i thought. The staff at TNT was easy to work with.

Thomas K. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY W. 
Rating:
5.0

Customer did not leave a comment.

Maryetta R. 
Rating:
5.0

Customer did not leave a comment.

BILL A. 
Rating:
5.0

The engine light came on in the truck

Bonnie H. 
Rating:
5.0

More local trucks if possible

Tamara W. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
3.0

Customer did not leave a comment.

Catherine W. 
Rating:
5.0

Everyone was extremely helpful and friendly. Trailer was unhooked and was ready to

William M. 
Rating:
5.0

Scheduling and picking up the trailer could not have gone smoother. This is the second time I have used TNT and both times it was as good as it gets. The staff is friendly and always willing to help.

Johnny R. 
Rating:
5.0

Customer did not leave a comment.

Eileen S. 
Rating:
5.0

Original location did have our truck and we had to go 50 miles out of our way to get this truck.

BERNIE R. 
Rating:
5.0

The truck I rented had been returned after the business closed. I was checking it out on a day the business was closed. The key was not immediately available to me. The previous user had dropped it into the after hour return (as he should have) but there was no way for me to retrieve it. Required phone call and a wait until someone got me a key. It would make more sense for users to return the key to a box with a combination lock so that it's ready for the next renter.

Jayma P. 
Rating:
5.0

Customer did not leave a comment.

jacqueline M. 
Rating:
5.0

The staff was friendly, professional, courteous and went above and beyond to make us feel welcomed.

rosa L. 
Rating:
5.0

Customer did not leave a comment.

TIM K. 
Rating:
5.0

Customer did not leave a comment.

Larry S. 
Rating:
3.0

Honor the customer's reservation so they don't have to drive fifty miles away to pick up a truck the day they are scheduled to move.

Trevor C. 
Rating:
5.0

Customer did not leave a comment.

Yancey M. 
Rating:
4.0

Customer did not leave a comment.

Steve M. 
Rating:
5.0

Customer did not leave a comment.

Rob J. 
Rating:
5.0

improvements would be hard great staff. very friendly. equipment top notch.

steven R. 
Rating:
5.0

Polite and friendly staff on a crappy weather day,

David S. 
Rating:
5.0

My experience was perfect. Nice, friendly, helpful staff. It was appreciated. Thanks

Amy Z. 
Rating:
5.0

The only complaint is the cab of the truck was noisy. Not just annoying, more like inside a helicopter loud. I did not see any defects anywhere so I can only believe this is a fleet vehicle problem. This was not a problem with TNT RV Service.

Johnny R. 
Rating:
5.0

Customer did not leave a comment.

Danny C. 
Rating:
5.0

Great quality of vehicle ,and people were very friendly and competant. I would recommend them to my friends.

Connie W. 
Rating:
5.0

Customer did not leave a comment.

Rob J. 
Rating:
2.0

Customer did not leave a comment.

Diane W. 
Rating:
4.0

Customer did not leave a comment.

James B. 
Rating:
3.0

Customer did not leave a comment.

Gary M. 
Rating:
5.0

Customer did not leave a comment.

RALPH B. 
Rating:
5.0

Customer did not leave a comment.

Sharon F. 
Rating:
3.0

Customer did not leave a comment.

Bill G. 
Rating:
5.0

Customer did not leave a comment.

MARK K. 
Rating:
4.0

Customer did not leave a comment.

David J. 
Rating:
5.0

Had trouble finding my trailer size close by. Ended up costing me an extra day! To drop off in Michigan!!

Edward W. 
Rating:
2.0

It was close to where I needed to be. They were unorganized and not ready for me when I picked up the U Haul. I was unhappy with my experience with my reservation. I could have picked up the truck an car hauler at the same place but was sent to two different places.

Patti H. 
Rating:
5.0

Very Helpful

Leo L. 
Rating:
5.0

All good

Larry S. 
Rating:
5.0

Customer did not leave a comment.

Sharon F. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

They were helpful in repaceing the trailer that broke down on me

R VERNON M. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth R. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

Customer did not leave a comment.

Bryan W. 
Rating:
5.0

Customer did not leave a comment.

Rolly K. 
Rating:
3.0

Computer system was not working as expected.

MOLLY H. 
Rating:
5.0

Customer did not leave a comment.

Bryan S. 
Rating:
5.0

Customer did not leave a comment.

Richard R. 
Rating:
3.0

Customer did not leave a comment.

Willem P. 
Rating:
5.0

Nothing, as this location is very professional and customer oriented. This is not my first experience with this location both for local rentals and one way rentals with drop offs and pick ups. The customer service is excellent!!

Joyce A. 
Rating:
5.0

Customer did not leave a comment.

Matthew H. 
Rating:
5.0

Customer did not leave a comment.

jeff L. 
Rating:
3.0

Let the customer know that there is a possibility that the truck they ordered might not be available on the requested day. I will never use your company or recommend your company again. I was told 36 hours before my move that the 26 foot truck was not available and if I wanted it I would have to go pick it up in a different state.

Andrew G. 
Rating:
5.0

Customer did not leave a comment.

Lloyd M. 
Rating:
5.0

Customer did not leave a comment.

Bradley K. 
Rating:
5.0

They had what I needed & they were very helpful all I can say is keep up the good work.

pam M. 
Rating:
3.0

Customer did not leave a comment.

Todd H. 
Rating:
4.0

Customer did not leave a comment.

Teresa P. 
Rating:
5.0

Customer did not leave a comment.

Jackie W. 
Rating:
5.0

Very satisfied with service.

Sharon F. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Outstanding Service. Great people to work with. I was running late to pick up the tow dollie, Facility was very accommodating.

rick R. 
Rating:
4.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Owners are nice people and recognized that I was a repeat customer.

Arthur K. 
Rating:
4.0

Customer did not leave a comment.

Fred B. 
Rating:
5.0

The people at TNT RV were great to work with. The trailer fit our needs perfectly. I wish there would have been a 6X12 in Litchfield, but I understand that every trailer cant be at every location..

Timothy R. 
Rating:
4.0

Customer did not leave a comment.

Sharon S. 
Rating:
5.0

Customer did not leave a comment.

John B. 
No reviews have been submitted for this location.

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