Customer Reviews for Toms Place
(U-Haul Neighborhood Dealer)

1087 reviews

7720 E Main St   Reynoldsburg, OH 43068

(614) 845-4596

Hours

  • Mon-Tue: 9 am - 4 pm
  • Wed: 9 am - 12 pm
  • Thur: 9 am - 4 pm
  • Fri-Sat: 8 am - 5 pm
  • Sun: 9 am - 4 pm

Services at this Location:

Contact Us

(614) 845-4596

7720 E Main St
Reynoldsburg, OH 43068

Services at this Location:

Hours

  • Mon-Tue: 9 am - 4 pm
  • Wed: 9 am - 12 pm
  • Thur: 9 am - 4 pm
  • Fri-Sat: 8 am - 5 pm
  • Sun: 9 am - 4 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Thanks so much , Tom is very helpful and knowledgeable. I always go to Tom for my Uhaul needs

TIMOTHY D. 
Rating:
5.0

Excellent service. Highly recommend

michael C. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY M. 
Rating:
5.0

Customer did not leave a comment.

MITRA A. 
Rating:
5.0

Clear lockbox directions, the combination is turned 0000 after you insert the key at trip ending to lock and leave. And again, after you get your key at the beginning, do not leave the combination showing. Turn to all zeros to avoid theft.

Scott Y. 
Rating:
4.0

Customer did not leave a comment.

Gregory D. 
Rating:
5.0

Awesome worker he was very helpful very nice good location

SANFORD M. 
Rating:
5.0

Customer did not leave a comment.

Mark P. 
Rating:
5.0

Customer did not leave a comment.

Latoyia H. 
Rating:
5.0

Customer did not leave a comment.

Yam T. 
Rating:
5.0

Fast and convenient. I will be back

JAMES G. 
Rating:
4.0

Customer did not leave a comment.

DONNETTA F. 
Rating:
5.0

Customer did not leave a comment.

Daniel O. 
Rating:
5.0

Needed a dolly and something to lift off merchandise ladder

MICHELLE R. 
Rating:
5.0

Customer did not leave a comment.

ERIKA W. 
Rating:
2.0

This is a shady as hell looking place. It's some sort of mechanic place with a completely ruined sign. Couldn't even read the name on the sign.Good thing we used GPS. The Uhaul guy was supposed to be open as of 9, he showed up at 10:30 as we were starting to just do an online return. He also didn't pull up his mask the whole time.

EVAN G. 
Rating:
3.0

Customer did not leave a comment.

DANIEL A. 
Rating:
5.0

Customer did not leave a comment.

DUANE S. 
Rating:
5.0

Customer did not leave a comment.

JACOB K. 
Rating:
4.0

Customer did not leave a comment.

DENISE C. 
Rating:
4.0

Customer did not leave a comment.

HOWARD F. 
Rating:
5.0

Customer did not leave a comment.

LYDIA P. 
Rating:
3.0

Customer did not leave a comment.

ALAN W. 
Rating:
5.0

Customer did not leave a comment.

AARON D. 
Rating:
5.0

Customer did not leave a comment.

JESSE B. 
Rating:
5.0

Customer did not leave a comment.

Kris E. 
Rating:
3.0

Friendly customer service, and ready to help

Richard L. 
Rating:
5.0

Thomas is so friendly and responsive. Exemplary service experience.

PAUL T. 
Rating:
2.0

The truck have transmission problems need to check it's bad to drive in local.

biniam T. 
Rating:
3.0

Customer did not leave a comment.

Kia C. 
Rating:
5.0

Great service

dwayne B. 
Rating:
5.0

Great customer service. Very helpful

JUSTIN C. 
Rating:
5.0

Customer did not leave a comment.

MANI B. 
Rating:
3.0

Fine. Everything is fine. No worries. Easy and convenient.

PAUL F. 
Rating:
5.0

Fast and friendly service. Wiil definitely use again for truck rental.

MARCUS B. 
Rating:
5.0

Customer did not leave a comment.

Calvert C. 
Rating:
5.0

Customer did not leave a comment.

adam W. 
Rating:
2.0

Very difficult to get in to

Vickie M. 
Rating:
2.0

The shared parking space is very tiny. Drivers or coworkers in cars from the auto shop do not pull in or out the driveway safely for Uhaul truck borrowers to get in and parking. Parking is tight. It's just an inconvenient structure of parking lot. Staff was amazing.

ZALLACA R. 
Rating:
5.0

I will always use this uhaul location.

DOMINIQUE T. 
Rating:
5.0

Great service!

TIMOTHY B. 
Rating:
5.0

Customer did not leave a comment.

Steve K. 
Rating:
4.0

Customer did not leave a comment.

tracy L. 
Rating:
5.0

Customer did not leave a comment.

DOMINIQUE T. 
Rating:
5.0

Thank you

NATASHA P. 
Rating:
5.0

Great staff

Tamera R. 
Rating:
5.0

I was very satisfied with everything this place had to offer and you couldn't ask for a better man that runs this place. (Tom S.)

ARTHUR A. 
Rating:
5.0

Nothing. Just hope you have Tom representing you company forever.

ROBERT C. 
Rating:
5.0

Everything was good

JESSICA S. 
Rating:
5.0

Customer did not leave a comment.

Charles C. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
2.0

Customer did not leave a comment.

GOVIND S. 
Rating:
5.0

Tom was great, I had much difficulty with doing the pick up and return on-line and Tom was able to take care of everything for me. Tom made the truck rental experience exceptional.

Hoyt B. 
Rating:
5.0

Customer did not leave a comment.

CAMILLE J. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY W. 
Rating:
5.0

Efficient and required a minimum of on site time to collect and return the vehicle.

Paul S. 
Rating:
5.0

It's always a pleasure to do business at this uhaul...always friendly and never ever a problem.... I never go anywhere else when I need a uhaul...

Felicia J. 
Rating:
5.0

Customer did not leave a comment.

DREW C. 
Rating:
5.0

nothing

ESCUM M. 
Rating:
4.0

Customer did not leave a comment.

ARJUN K. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey I. 
Rating:
3.0

Customer did not leave a comment.

kevin B. 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY H. 
Rating:
5.0

Everything looks perfect

FRANCIS O. 
Rating:
5.0

Super friendly, had a truck within a couple of hours of calling. The last time I had to get a u-haul it was a hassle and honestly kind of terrible experience. These guys were awesome, quick, and efficient.

TAYLOR H. 
Rating:
5.0

Friendly and very efficient

alan M. 
Rating:
5.0

Customer did not leave a comment.

Ron P. 
Rating:
5.0

Drop off location is congested place but who ever help me is very great person

SANTA L. 
Rating:
5.0

Tom Has Always Been A Pleasure To Do Business With & Very Accommodating In Every Way.. ;)

ANDREA C. 
Rating:
5.0

Very little Tom was easy to deal with.

ESCUM M. 
Rating:
5.0

Verry good service

dhan T. 
Rating:
5.0

The service at this location was great! Tom was very professional and a great guy to work with for my move. No problems with the truck. All requested equipment (dolly, blankets) was in the truck. Support this location, (over a larger Columbus site) because he is part of our local community.

GWENDOLYN D. 
Rating:
3.0

Just the necessities is what this location offers. Customer service was excellent. Someone missed sweeping out the bed of the truck but other than that all was good. Convenient location,.good truck selection.

DANNY M. 
Rating:
5.0

Customer did not leave a comment.

Michaele R. 
Rating:
5.0

Customer did not leave a comment.

veronica M. 
Rating:
5.0

Great service! Truck was clean and sanitized

Jeffrey I. 
Rating:
5.0

Customer did not leave a comment.

Sean B. 
Rating:
4.0

Customer did not leave a comment.

Myanna H. 
Rating:
5.0

Keep up the good work in these trying times.

ESCUM M. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Lester F. 
Rating:
5.0

Customer did not leave a comment.

ROBIN R. 
Rating:
5.0

Customer did not leave a comment.

Gregrey W. 
Rating:
4.0

Customer did not leave a comment.

DARLEENE C. 
Rating:
5.0

This was one of the fastest and easiest transactions I had was moving. Everything worked out great!

adrienne C. 
Rating:
5.0

Had great experience can't remember the guy who helped us get trailer hooked up and unhooked But was so wonderful definitely will return and refer to friends and family!

Traci H. 
Rating:
5.0

Tom is a really great person. I will definitely comeback to him for my uhaul needs in the feature.

Eyasu W. 
Rating:
5.0

Excellent Service and equipment. This is the way to move. The loaders were excellent also.

Richard C. 
Rating:
3.0

im a Service Manager for equipment rental company. i know that trailers are fairly low maintenance. One of the things that seems to be and issue is the jack. we replace quite a few and they get damaged. We replace them i dont understand why U-haul doesn't have them. i read your video about to lif them back is still hurting today. lifting and enclosed trailer by yourself s ridiculous

CHRISTOPHER E. 
Rating:
5.0

The Uhaul rental location was helpful and very courteous.

michael S. 
Rating:
3.0

The employee was not wearing a mask, and with the “office” being the size of a closet social distancing was not applicable. The employee was nice, it was just uncomfortable that cdc guidelines were not being followed.

Kira Y. 
Rating:
5.0

Customer did not leave a comment.

TIM D. 
Rating:
3.0

Customer did not leave a comment.

Deaven S. 
Rating:
5.0

Customer did not leave a comment.

SHONDA S. 
Rating:
4.0

Customer did not leave a comment.

VINCENT E. 
Rating:
4.0

Very nice and professional.

Susan R. 
Rating:
3.0

Customer did not leave a comment.

florence D. 
Rating:
5.0

Building space need to be wide.. usually in the winter time it's very to wait outside .. rest is perfect ..

HOMA A. 
Rating:
5.0

Customer did not leave a comment.

Deborah S. 
No reviews have been submitted for this location.

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