Dirty cluttered facility, dirty truck cab,
william w
Customer Reviews for Tonys Transportation LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was great! Tony is soo helpful the best uhaul guy around , always going the extra mile to help
David BThe truck was not filled with gas and also the transmission was not good enough to pull the trailer. Had to be returned within a few hours of picking up.
Sean CIn and out, quick and fast. Great spot for a rental. Def recommend!
Michael AI have had the pleasure of renting multiple times from Tony and he always makes it happen! His dealer is the only place I would rent a U-Haul from! We love Tony and would highly recommend everyone uses his dealer!
Bradley GTony was extremely helpful in getting me into the Van I needed - accomadating!
Susan BWe needed a Van that day . Tony made it so easy with in moments of us arriving we were on are way . If we ever need a rental will use Tony again . Thanks again .
JOSEPHINE CThis dealer, Tony's Transportation, charged me an extra day of rental even though I had arrived at this dropoff site with ample time to spare. The site claims it is open on Sundays on the U-Haul website. No one was at the site when I arrived, and I had to hunt for the owner. I then had an extensive wait before he arrived. He then had the nerve to tack on an additional 90 minutes to my dropoff time in order to charge me an additional rental day. I will file a formal complaint with the State if this is not quickly resolved. Furthermore, the place is a dump and is not a good reflection of U-Haul.
LUKE ITony was very accommodating. Excellent service would definitely recommend to a friend.
kevin sStop lying to people about the rates I was ripped off at the Ringwood nj location lied to me telling me that the truck would cost $39.98 and that it would be $1.99 per mile well that part was correct.The location charged me each day I had the truck which was a lie from the start when Clearly I was told $39.98 for 3 days.
ROBERT VI appreciated the service I received from this branch. The staff members, particularly those in authorized positions, were very helpful in addressing my needs. Thank you for the support!
Cumali BEasy, fast and local. Excellent
TONI PTony was the best!! He made sure I was safe with my equipment
TIMOTHY BNo one was here when I came to pick up trailer. I was lucky to find someone who knew where the owner lived. Went there and owners wife came out to check out my rental. Delayed me by 45 minutes in bad weather.
SCOTT Bnot a thing tony has his place on point
ralph mReally can't think of anything. Tony and his team are attentive and professional. Every time I have used U-Haul I have worked with Tony and he has always delivered.
PHIL WGreat experience. Appreciate the van being pulled up and easy to see. Keys were exactly where described. Condition of the van was great, good features like easy-to-use Bluetooth, rear backup camera, front seat cage protection, even a couple of blankets left behind (though we did not need them). One minor suggestion - clean the interior windshield between each rental. I stopped home before starting my trip because with sun glare and smoggy/cloudy windows it was even worse. What a difference a clean interior windshield makes! I also kept getting a "low washer fluid" warning, I tried adding wiper fluid and added at least 8 ounces of fluid, but the light still came on.
Joseph PThank you.
mark lTony is the man. We always rent trailers from him. He’s very professional and pleasant to deal with.
Aslan kthe Truck was shaking between 35-50 mph, was hard to control the truck.
lior pThey went above and beyond to get the right vehicle and have it ready when they said they would. I highly recommend them
Stephen RTony is a star! Tony provided the best professional and friendly service that is rare today. He helpee throught the whole rental process and was there to greet and assist with tge same energy upon the return.
Jack MTony’s Transportation in Ringwood is the best! Highly recommend :)
MELISSA PIt was great and an easy process. The owner Tony was great to us.
FRANK CThis is the only place I would ever rent a trailer Tony is the best!
NICHOLAS DTony is great to work with. Very friendly, would recommend him in the future.
Mark CTony made everything super easy and the process was quick. Would definitely recommend this location to anyone in the area.
Kayla VTony is as very nice and intelligent this is the second time renting from him and I’ve had nothing but an outstanding experience. Would recommend to friends and family.
Anthony Mexcellent experience
HUBERT JEasy location for picking up and dropping off and excellent communication.
Fortunato STony was amazingly helpful and friendly. Great guy.
Staninly RWonderful customer service! The process was easy and efficient, and everything went smoothly and as planned, from beginning to end! I would highly recommend Tonys Transportation!
Gina LLove talking to the owner, he definitely care about his customers and his business, I Will definitely rent Uhaul from him again.
Julio SEasy & efficient. Thank you Tony!
Frances TI highly recommend renting at this location. Tony always makes the process smooth and always has availability! I have rented many U-Haul vehicles in the past but this location is number one in my book! Thank you Tony for always going above and beyond for your customers we appreciate you!!!!
Bradley GTony is amazing and so helpful. He made my rental experience great!! Thank you
Maas JTony was a tremendous help! Would highly recommend using this location.
John PTony is by far your friendliest uhaul next door kind of guy! I cannot believe how helpful he is to me from the time I made reservations until after return and billing!! I will definitely come to him for future local/in town easy rentals! Please support local, he is the best in Wanaque, NJ!!! I really appreciate your kindness to your renter.
Mary MHaving rented both cars and trucks from many places over the years, I can easily say that my experience renting from Tony is by the far best. Tony is easy to reach, easy to work with, and there to make sure you have a great experience. Both pickup and drop off were smooth and I really appreciated Tony’s flexibility around the timing of both. Tony made today’s move a lot less stressful than it otherwise would have been. The truck itself was clean and well maintained and had the appropriate level of fuel. I would certainly rent from Tony again.
Ryan KNot sure whom this would fall upon, but the vehicle when picked up should be on at least half-tank FULL, NOT 1/4 tank full. Especially a Truck Rental. Otherwise, Tony's location and Tony himself is an OUTSTANDING Character and businessman whom cares extremely about his customers. He wants to deliver an excellent experience upfront for his clients and he's very involved making sure everything meets your expectations upon delivery of the Trailer / Truck.
Kenneth JTony - an outstanding businessman, truly concerned about the satisfaction of a positive rental experience.
Kenneth JVery easy and convenient rental. Thank you!
Phil RTony got me in and out of there in 5 minutes same on return. I’d rent there again!
Paul CTony is great.
Craig KTony is very attentive and detailed. Continue to be kind and personable to customers.
ANDRE SHan helped us with the reservation and was wonderful. He worked with us to switch vehicles till we had the perfect size. Thanks so much!
Danielle RKhan helped me with my rental and he was great. I was very late for my pickup time and he stayed to assist me. He even let me take a more appropriately sized truck that wasn’t available when I made my reservation. I would definitely recommend you use this location for your rentals.
Kimberly ATony the manager & his son Umar are terrific & always ready to help out.
Peter BExcellent and very nice owners. I will definately use them again.
Joshua MInitially I called the Locations personnel number I had let the location reserve me a truck since they didn’t have the truck i needed, well Tuesday morning I found out where I was expected to pick up the truck rented for me it was clearly to far especially because I was expecting a 10 hour use time and with extra mileage and traffic it would not be possible to adhere to the 10 hour limit. This would have added 4 hours to my day, I was told it was 9 miles from my location, of course if I was flying in a straight line there but driving would be 25 to 35 miles one way and in morning rush our traffic, so I called U-haul and they were able to reschedule for another day and for my convenience of location. Well done
jose sThe friendliest service ever solved all issues with the app and answered questions. Thank you.
Alexander GEverything was perfect
jose sTony is wonderful to work with, the best!
John NVery good 👍
Khaled OThank you very much for the service
Robert S