Customer did not leave a comment.Robert B.
Customer Reviews for Tools & More
(U-Haul Neighborhood Dealer)
Spring Hill, FL 34609
Services at this Location:
- Mon-Wed: 8:30 am - 5 pm
- Thur: 8:30 am - 3:15 pm
- Fri: 8:30 am - 5 pm
- Sat: 8:30 am - 12 pm
- Sun: Closed
Special Operating Hours
- 5/28/2022 - 5/30/2022: Closed
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.John O. | Overall Experience
Customer did not leave a comment.Rosemarie G.
Customer did not leave a comment.Joseph R. | Overall Experience
Very nice people very courteous and helpfulWILSON S.
Customer did not leave a comment.Laura s. | Overall Experience
Customer did not leave a comment.Rickey S. | Overall Experience
Not the fault if the company but the brakes were awful on the truck and needed replacement. Also alignment is way off on truck, I had to turn the wheel 1/3rd of the way to the left to go straight and the suspension or front right tire are messed up as well. Truck needs work, it did get us through but I would not want to drive it any long trip at all. Thankfully I learned how to drive semi's as a youthrobert G.
Great pricing and nice people to work with.GREGG S. | Overall Experience
The front wheel straps were inoperable, forcing us to use our own tie downs with no place to confidently secure. Mentioned to store and he asked why we didn't bring it back, it was impossible to bring back at 8 pm. We made it work.Tina M.
Went perfectlyLarry K.
Customer did not leave a comment.Savvas G.
They were very helpfulJj S.
Great place , will use again when neededROY F. | Overall Experience
Customer did not leave a comment.RONNIE W.
Everything was great. Great folks. Will use again.Henry M. | Overall Experience
Everything was perfect!michael C.
The people there wouldn't give me advice on how to deliver or drop off the trailer because my father's truck was broke down in South Carolina so a person who was passing by stopped to helped me and my father get us and the trailer down to Spring Hill Florida with his truck so when I went to tools and more to ask them on Monday how could we get the trailer there, they didn't have a answer for me and was kinda of rude to me when I asked if it was possible to drop the trailer using my Jeep Wrangler but I know about the policy with jeeps that have soft tops and mine does have a soft top so they were rude that I couldn't use my Jeep just to return the trailer so we had to pay to rent a box truck from somewhere else just to turn the trailer in and then returned the box truck back to its location where we got it from and when i was returning the trailer the guy asked where did we get the box truck from and I told him and then he said oh you could of returned the trailer there too and I didn't know that because I was going by the email that uhaul sent me on picking up the trailer and where to drop it off so I wasn't happy with the people there at tools and morePATRICK B.
Customer did not leave a comment.ROBERT H. | Overall Experience
Customer did not leave a comment.RICHARD L.
This location is fantastic! It is the only uhaul center in Spring Hill I'll rent from! Equipment is always clean, ready to go and pickup and drop off is a cinch! Thank you!!Peter K.
Customer did not leave a comment.KATHERINE W.
Customer did not leave a comment.Dale M.
Some areas better than others for motor homes.Ernest G. | Overall Experience
Customer did not leave a comment.Daniel G.
Customer did not leave a comment.Patricia D.
Put more units at location if possible.Frederick B.
Customer did not leave a comment.scott S.
Mark & Peggy were great to work with and we would highly recommend the storage place. Priceing was very reasonable.ROBERT H. | Overall Experience
Customer did not leave a comment.Maria B. | Overall Experience
Customer did not leave a comment.David M.
This is the 3rd or 4th time I have rented from this location. To be honest I would never rent from anywhere else locally again. The customer service is top notch! Ease of pickup and delivery is unmatched. I never even had to touch the trailer, they totally hooked it up for me and i just drove away. Each and every time it's a seamless transaction at tools & more. Thank you!Peter K.
Customer did not leave a comment.harry G.
They were very helpful and very knowledgeable, very nice people. Would highly recommend.Larry H.
Customer did not leave a comment.W C H. | Overall Experience
Customer did not leave a comment.GEORGE L.
Tools & More is a great rental location! They are customer oriented and extremely personable and they make the rental process easy!Peter K.
Customer did not leave a comment.GERALD F.
Customer did not leave a comment.Samuel A.
Customer did not leave a comment.john M.
Customer did not leave a comment.Milton R.
Very helpful and friendly.JOHN S.
Great customer service Truck was clean & ran great Very happy with U Haulcurt T.
Customer did not leave a comment.charles H.
Keep on keeping on.!!!!!!owen G.
The owners were excellent and really helped make this an enjoyable experience.Kenneth M.
Friendly staff, very helpful and overall a very great experience. I would definitely go back.!! :)SANDARAH C.
Under the circumstances of Covid 19 this experience was excellent. Very pleasant people.Raymond B.
Customer did not leave a comment.Crystal A.
Very friendly folks. It was a pleasure to meet and do business.RUSSELL J. | Reservation
I have rented from this location numerous times, they are always cordial, professional, and the equipment is always top notch, every time I go there, I always find what I need to rent and get the job done! This is a five-star location!Peter K.
Overcharged; awaiting corporate manager response.SUSAN C.
Customer did not leave a comment.Samantha U.
Customer did not leave a comment.GREGORY H.
The dolly fender fell off on the way to this location! Duct tape solved the problem.Eugene W.
Customer did not leave a comment.Richard H.
Very friendly and helpful. Was in and out in no time. 2 people there to help me.cheryl H.
Keep doing what you are doing.ronald T.
Customer did not leave a comment.aaron G.
Customer did not leave a comment.scott T.
Customer did not leave a comment.Austin L.
The first location was offering a very old and rusted 4x8 trailer with two small double doors in the back , good thing I looked in the back of the trailer it would have never worked for fitting my sofa because of the doors being lower and smaller opening . Next to it was a newer model with one single large door. I mention this to the tool place with the rentals and they were happy to change out for the newer one.Cory D.
Some of U-Haul equipment is pretty beat up and old, might be time for a makeoverMatthew H.
Customer did not leave a comment.Denise S.
Customer did not leave a comment.Patricia F.
Customer did not leave a comment.
Customer did not leave a comment.YOANI H.
Customer did not leave a comment.Christine G.
Customer did not leave a comment.kenneth P.
Customer did not leave a comment.Orlando P.
Great customer serviceJose N.
Customer did not leave a comment.Jason N.
The location was closed even though it was a 24 hour drop off but someone was waiting outside the facility for my arrival, which was outstanding. The gentleman greeted and instructed me nicely. Overall great experience!Dwaine F.
Customer did not leave a comment.Kathryn A.
Customer did not leave a comment.Frank A.
Customer did not leave a comment.DAVID H.
Customer did not leave a comment.JIM K.
Keep doing what you are doingEugene W.
Customer did not leave a comment.Jermy U.
Customer did not leave a comment.steven N.
Customer did not leave a comment.Marvin P.
Customer did not leave a comment.Eric B.
Customer did not leave a comment.Jim Y.
Customer did not leave a comment.Ronald H.
Too much air noise through the driver door. Headlights not aimed properly. Right high beam headlight burned out.Stephen G.
No improvement needed.Ronald M.
So there was an issue with the first rental company and had to get transferred. The people who dropped off the one I was suppose to rent did not bring it back in the best of conditions so to get me on my way had to go to a different location. The gentleman was very nice and accommodated my needs. Then I have to go to a place that is 15 min farther from my destination to add more miles to my trip. I get there the tank is half full so make sure you bring it back on half. Shouldn't be an issue but when you are moving and need to rent a 26 foot truck you are probably going to need time on your hands. The rental place closed at 330 so instead of picking up the rental at 8 as scheduled it was now after 9. So I get finished and bringing the rental back but it is right at 3:30 and didn't want to be charged another day so bring it back with a 1/4 tank of gas. Figured they would hit me for a couple gallons no big deal. But it was about as much of a day to rent the truck for a 1/4 tank of gas. Doesn't seem right. I will most likely be looking at other options when renting box trucks.ROBERT T.
Customer did not leave a comment.JOHN B.
Customer did not leave a comment.michael B.
Customer did not leave a comment.Irwin R.
Customer did not leave a comment.George S.
The absolute nicest people! I've always had a good uhaul experience though.Nicole F.
I felt uncomfortable leaving the truck on the side of the road outside of the gated area especially with no direction or warning beforehand, would suggest something different is figured out for a drop off location of trucks after hours.Jeanette F.
Customer did not leave a comment.JOHN S.
Customer did not leave a comment.dennis C.
Just keep doing what you are Doing.ED G.
Customer did not leave a comment.john C.
Customer did not leave a comment.Vito M.
Customer did not leave a comment.Lynne S.
Everything was perfect no change required.michael S.
Everything went smoothly & everyone was so helpful and kind. I would recommend them to everyone. They made our first time of renting a uhaul very pleasant and easy. Thank you so much, The SherwoodsPat S.
I will never recommend Uhaul to anyone. Traffic department is terrible and doesn't care about the customer. SE Area Mgr - David Holley never called me. We were on a tight schedule and UHaul caused us to leave 4 hours later than we needed to due to all the run around..MARY L.
Good job!ALTON S.
Customer did not leave a comment.Svetlana P.
Nothing - don't change a thing - they were EXCELLENT. I drove past 2 other UHaul Rental places as I heard this site was spectacular and they were correct! I would definitely recommend this place and they will be MY UHaul place to go - Wonderful people there! Thank you!Tamirose F.
Customer did not leave a comment.shawn F.
Nothing -- drop off was great.Brian W.
Customer did not leave a comment.Bill M.
Customer did not leave a comment.BOBBY T.
Very knowledgeable and helpful sales.Joseph P.
Customer did not leave a comment.Richard O.
Pick up and drop off people were great. U-Haul can be a rip off. No loyalty to customer or vendor locations.HAROLD J.
Customer did not leave a comment.PAULA S.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!