Customer Reviews for Top Location Granby Inc
(U-Haul Neighborhood Dealer)

90 reviews

101 Rue Patrick Nord   St-Alphonse-de-Granby, QC J0E2A0

(450) 915-6966

Location Hours

  • Mon-Tue: 7 am - 5 pm
  • Wed: Closed
  • Thur-Fri: 7 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(450) 915-6966

101 Rue Patrick Nord
St-Alphonse-de-Granby, QC J0E2A0

Services at this Location:

Location Hours

  • Mon-Tue: 7 am - 5 pm
  • Wed: Closed
  • Thur-Fri: 7 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

jacqu C. 
Rating:
5.0

Was so easy and the customer service was great as well, everything was handled and ready to go didn't take much of my time at all

Tiffany B. 
Rating:
2.0

I've been charged a fourth day even if the agent confirmed me not. I would like to be reimbursed

louis H. 
Rating:
5.0

Customer did not leave a comment.

Jacques L. 
Rating:
5.0

Customer did not leave a comment.

Michel D. 
Rating:
3.0

Sudden price change upon arrival at the location. ( 60$+tx to 120$+tx for 2 day with a 6x12 trailer ) Trailer wiring was visibly damaged ( 3 prong broken on the connector - pretty easy to see if you inspect the trailer ) Not able to drop off the trailer outside of the opening hour ( unlike what we where told on the phone when we confirmer the reservation ) so we were obligated to return the trailer between 7am and 8am on a monday morning...

Simon L. 
Rating:
5.0

Lorsque que j'ai arrimé la remorque sur mon véhicule, la connexion de fils était endommagée et les feux de jours ne fonctionnaient pas. Ils faudrait que vos mécaniciens mobiles qui se déplacent pour faire l'entretien des remorques, prennent deux minutes pour vérifier la connexion de fils. On m'a informé que le mécanicien avait passé la semaine dernière pour changer des pneus sur cette même remorque, et visiblement, il n'avait pas vérifié la connexion de fils. Sinon, tout était parfait! Merci à l'équipe de Top Location pour ses trucs et astuces, et merci à U-Haul.

MARIO G. 
Rating:
5.0

Parfait!

Vronique T. 
Rating:
5.0

Customer did not leave a comment.

RICHARD S. 
Rating:
4.0

La remorque a dû être déneigée et attachée au camion par le locateur par contre l'équipement était à l'intérieur! Je trouve ordinaire que la personne qui nous répond et fait la réservation pour nous ne nous avise pas pour les frais d'assurance!

Michelle N. 
Rating:
4.0

Customer did not leave a comment.

Nancy G. 
Rating:
5.0

Customer did not leave a comment.

Gaetan M. 
Rating:
5.0

Customer did not leave a comment.

Guillaume R. 
Rating:
5.0

Customer did not leave a comment.

Jean C. 
Rating:
5.0

Customer did not leave a comment.

SYLVIE G. 
Rating:
5.0

Customer did not leave a comment.

Serge D. 
Rating:
5.0

Français

Helene L. 
Rating:
3.0

Ils ont facturé un 10$ pour la couverture sans mon autorisation. Quand j'ai réservé en ligne j'avais spécifié ne pas vouloir l'assurance. Ils ne m'ont pas donné de reçu à la fermeture du dossier. Il y a clairement un petit manque de professionalisme à cette endroit.

Jean L. 
Rating:
5.0

Very well services. Happy to have Uhaul close to my home

Gilles B. 
Rating:
3.0

Help in removing the trailer. Your survey in French

Gaetan P. 
Rating:
1.0

Make sure the truck starts, window opened and water went in, truck wasn't full of gas

Emmanuel L. 
Rating:
5.0

Customer did not leave a comment.

jocelyne B. 
Rating:
1.0

I was promised that I will get Van in Montreal City but at the last hour was to told to pick up van from Granby which is / was 90 plus kilometer away from Montreal. What a bad commitment!!

BILAL K. 
Rating:
5.0

Customer did not leave a comment.

Carlos G. 
Rating:
5.0

Customer did not leave a comment.

MIGUEL F. 
Rating:
4.0

Mon commentaire n'est pas à propos du site mais plutôt du fais j'ai pas eu l'appel de confirmation comme prévu j'ai donc dû téléphoné chez uhaul et passer 1h15 en attente au téléphone avant d'avoir ma confirmation… 1h15 d'attente au téléphone c'est assez abusif et désagréable …

Jean-Francois L. 
Rating:
5.0

Customer did not leave a comment.

Stéphane D. 
Rating:
5.0

Customer did not leave a comment.

Lise D. 
Rating:
5.0

Customer did not leave a comment.

MARIO C. 
Rating:
5.0

Customer did not leave a comment.

JEAN M. 
Rating:
3.0

Customer did not leave a comment.

Frédérick J. 
Rating:
5.0

Customer did not leave a comment.

RÉMI C. 
Rating:
1.0

Customer did not leave a comment.

Christoffer D. 
Rating:
5.0

Customer did not leave a comment.

yves Q. 
Rating:
5.0

Merci.

CARL G. 
Rating:
1.0

very rude like i mean to the extreme never again...

MARIE P. 
Rating:
5.0

Customer did not leave a comment.

Marie-Josee R. 
Rating:
5.0

Customer did not leave a comment.

Martial G. 
Rating:
4.0

Customer did not leave a comment.

Jean-Michel R. 
Rating:
4.0

Customer did not leave a comment.

LYNE G. 
Rating:
5.0

Customer did not leave a comment.

Jessy G. 
Rating:
3.0

Customer did not leave a comment.

catherine P. 
Rating:
3.0

Customer did not leave a comment.

veronique P. 
Rating:
5.0

Customer did not leave a comment.

Josee C. 
Rating:
5.0

Customer did not leave a comment.

luc F. 
Rating:
5.0

Customer did not leave a comment.

Mathieu R. 
Rating:
5.0

Customer did not leave a comment.

JEAN P. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND D. 
Rating:
1.0

Premièrement ....sondage en anglais seulement... Deuxièmement...j'ai réservé un camion via votre site internet pour Farnham, ma ville . Lorsque j'ai reçu ma confirmation, j'ai vu que la ville était saint Alphonse de granby QUI NETAIT PAS DU TU MA VILLE QUE JAI.LOUÉ LE CAMION. J'ai donc appelé le commerçant de Farnham, et il n'a confirmé que mon camion est bien réservé à Farnham. Le matin de mon déménagement LE CAMION ETAIT À SAINT ALPHONE DE GRANBY ET NON À FARNHAM.....à cause de cela j'ai du payer des frais de km. Je ne pouvais pas canceller, tout était planifier avec mes amis . C'est la dernière fois avec uhaul et je vais en parler avec mon entourage.

francois C. 
Rating:
5.0

Customer did not leave a comment.

Michel J. 
Rating:
5.0

Customer did not leave a comment.

Joanne B. 
Rating:
5.0

Customer did not leave a comment.

paul B. 
Rating:
5.0

J'ai apprécié grandement mon expérience

Bruno H. 
Rating:
5.0

Customer did not leave a comment.

Catherine G. 
Rating:
5.0

Customer did not leave a comment.

Gilles T. 
Rating:
5.0

Donner le camion plein et le remettre plein pour moin de confusion

sophie L. 
Rating:
5.0

J'ai loué un diable pour électroménager mais arrivé labast ils m'ont dit qu'ils n'en ont jamais eu j'ai du en loue un dans un établissement de location en plus que mon camion n'était plus a st Hubert mais à st Alphonse de Granby beaucoup de dépenses non prevu

Nicolas V. 
Rating:
1.0

Les gens refusaient de reprendre la remorque alors qu'un message texte ainsi qu'un appel téléphonique de u-haul nous demandait de rapporter la remorque à cette adresse. Finalement ils ont accepté car on refusait de faire 20 km de plus pour un autre endroit.

Michel S. 
Rating:
5.0

Customer did not leave a comment.

lise B. 
Rating:
5.0

Customer did not leave a comment.

paul B. 
Rating:
4.0

Customer did not leave a comment.

Jacynthe G. 
Rating:
5.0

Customer did not leave a comment.

helene M. 
Rating:
5.0

Customer did not leave a comment.

jessica F. 
Rating:
5.0

Customer did not leave a comment.

martin C. 
Rating:
5.0

Customer did not leave a comment.

Yannick P. 
Rating:
5.0

Customer did not leave a comment.

mélanie B. 
Rating:
3.0

J'ai dû aller chercher le camion en bas de la cote moi-même, placer le matériel dans le camion et aller chercher l'employé pour des explications.

michel D. 
Rating:
5.0

Customer did not leave a comment.

eric T. 
Rating:
5.0

Great!!!!

suzanne L. 
Rating:
4.0

Customer did not leave a comment.

lucie L. 
Rating:
5.0

Customer did not leave a comment.

Susanne L. 
Rating:
4.0

Customer did not leave a comment.

Yvan D. 
Rating:
4.0

Customer did not leave a comment.

Jacqueline G. 
Rating:
5.0

Excellent job overall. Top rate Customer service.

NORMAND D. 
Rating:
1.0

Customer did not leave a comment.

IPALA N. 
Rating:
5.0

Customer did not leave a comment.

Diane C. 
Rating:
5.0

Customer did not leave a comment.

Rock R. 
Rating:
4.0

Customer did not leave a comment.

INOTEC I. 
Rating:
4.0

Customer did not leave a comment.

pooneh P. 
Rating:
5.0

Customer did not leave a comment.

michel L. 
Rating:
2.0

Customer did not leave a comment.

FRANCOIS L. 
Rating:
3.0

no winter tires, just to get out of the location, it took 10 minutes of spinning on the snow with very used tires. I was not confident in using the truck with these tires. other than that, the truck was clean, had a good heating system and was running well.

LYNN R. 
Rating:
5.0

Customer did not leave a comment.

Christel L. 
Rating:
4.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

GUY L. 
Rating:
5.0

Customer did not leave a comment.

Richard P. 
Rating:
5.0

j'avais réservé le camion 26 pied a Laprairie et j'ai du aller le chercher a St-Alphonse- de- GRANBY ce qui est un peu loin mais en contre-partie ont ne m'a pas chargé pour le kilometrage et pour la journée même et tout a bien été.Merci

ROGER S. 
Rating:
4.0

i don't know

Jean-François P. 
Rating:
5.0

Im 63 years old and i remember when i was younger U- Hall truck for rent was not very safe problem with brakes or engin so at the time it was not very recommadable but thing as change the truck that i rent a 10 feets was A1 I didn't go far with it next time i will rent the same one but i will go to montreal im from granby qc so than i will know better

bo B. 
Rating:
5.0

The location was close when I return the truck !

daniel C. 
No reviews have been submitted for this location.

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