This is the worst experience ever. the employee was complaining/mad that he had to stay till 7pm and was annoyed with us, employee was getting annoyed with us that the system wasn’t working he kept having to fix the phone numbers I was given him, raising his voice at us. When we came to drop off the truck we tried all 3 box’s with the code that was given none of the boxes would open. We put the key in the red box. Because I was not about stand in the rain and figure out how to unlock the box. Will never rent from this location
Milan W
Customer Reviews for Top Shelf Smoke And Vape
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No dolly or furniture mats, but I got charged regardless. Not happy being out that money. Got a text from u haul saying they'd be calling me, no call from them. The store itself was very friendly, but it's on u haul's end that stupid the ball
Nicholas BI was not told that when I rescheduled a new pick up location, I was sending my grandparents to a smoke shop. The employee used foul language while speaking with other uhaul rep on the phone and the whole reservation thing was unclear in their end. Uhaul needs to better prepare their customers.
Jurnee G