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Gary S
Customer Reviews for Top Value Storage Ct
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The check-in and checkout process is entirely too long. It literally took us 30 minutes to check in and another 20 minutes to check out.
TRACI LThe the truck was really dirty and even though it’s used for moving, cleanness should be maintained. There were no visible garbage but the floor was dirty, my boxes were covered in grime/dust after the move.
SHALEAH RNo one to meet us despite choosing in person pickup. No one answered the phone. Imber on the door. Furniture pads were not in the U-Haul. Finally did a self pickup after calling U-Haul a couple times.
Peter B