It was a totally non contact experience - online and app all the way. Never saw a live person. spoke with live person only to get lock box code to retrieve the key.
William H
Customer Reviews for Capitol A City Delivery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Rented a handtruck and it was not in the truck when I picked up after hours. The next day I called to tell them and wanted to swing by to get it, he was very uncaring and told me to go to a different town to try and get one or call u-haul. Also, I was still charged $20
Roberta PI filled the gas tank past the line that was marked on the print out that they gave me. I left the truck with more gas than I received it with and I was still charged additionally for gas.
RENEE R