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JASON R
Customer Reviews for Traditional T's & More
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Fast !!
SAMUEL WThe U-Haul web site that allows you to take pictures of the vehicle during the the pickup process didn't work. All photos the I tried to take were black. I tried different web browsers as well with same result. My other driver trie as well with same result. So that was something that should be addressed.
DANIEL LEveryone was very nice and helpful. They even stayed late to help us. I recommend their service.
CARRIE SNothing everything was excellent
TAMMY MEmployees were great and professional.
DUSTIN HTraditional T’s and More were so easy to work with! But the best part was their rescue pup dog. This puppy was SO ENERGETIC!! And beautiful. But the drop off was easy and I’d use them again for my next rental 100%!
ANDREW OIt was Sunday so I get no one was there to help me
Russell VVery Friendly Service. Very helpful Thank You
Roger HLifting the trailer was a lot to have to do. There should be a stand on each one preventing having to lift. I can see a possible lawsuit in the future if someone hurts their back.
MICHAEL PGreat people and great customer service.
LORI TFriendly small town, lots of conversation, easy to find.
Tabitha MContract said to call when arriving at drop off location. No one answered, left message, no return call. Difficult to unhook trailer, area was sloped, had to search for rocks to keep trailer from rolling. Extremely heavy without jack. Wife got her foot caught between trailer and truck due to uneven ground while unhooking.
Kim KPeople were very friendly and nice. I felt like they were looking out for my best interests and safety.
CATHERINE SVery happy with this company. The representative was informative and polite. Thank you for being available when I needed to move somewhere with almost no notice. *thumbs up* :-)
Katie HExtremely friendly knowledgeable and just pleasure to to business with! I highly recommend Tim
Tim PGreat experience
David PGreat service and Friendly service. Very pleased.
Mark MNothing for this location. Nice folks, friendly.
Michael MIt was very quick and convenient! Thank you!
Joshua BThank you for everything. Again sorry about the dolly
CARRIE VThe folks here are always friendly and helpful!
Zach SIt was a great location with good people! Should the need come up again, I'd definitely go back.
Jason CThese folks saved the day. Luckily they showed up to their business early which helped. To explain my situation better. I had booked one location that got changed because of the size of truck that wasn’t there. They moved my reservation to another location in Portland and gave me some miles to make up for the difference. This was set up for a 24/7 pickup. I got to that location at 7:30 am. Three trucks were there, all had food or trash in them but no keys and no blankets. Tried to call the number and voicemail was full. I call the Uhaul logistics people they said that I would have to wait until they open which was noon, WHAT??, they then sent me to a location 20 miles down the road in Westmorland that opened at 9:00 am. I had hired movers showing up at 9:30 at my house which was now 40 minutes away. I had to call the movers and ask them to give me another 30 minutes because of my Uhaul situation. They accommodated even though they themselves had a tight schedule. The Westmoreland folks were so pleasant and professional. Thank you 🙏 and Uhaul corporate should pull the plug on the other folks, bad representation
Ninette WAmazing people here!! Will use again if needed!! Thank you so much for all your help!!
Winter MI was pleased with the customer service I received.
liz mThey were friendly and helpful to make sure I had the right stuff for my needs
Johnny HThey were very professioal an i would rate them a 10, very polite. With a lets do it attitude. I have recommended them to many . would do business anytime with them great people.
ROGER LNo WiFi at location and no cell phone service. Our location got changed to this location and it was horrible experience. We drove 8 hours to pick the uhaul up got there on time and was not able to pick it up until the business opened at 10 schedule pick up was at 8. Even though it was a 24/7 pickup. The owners of the business even told us how they didn’t have phone service there either but yet it is a 25/7 pickup. Very inconvenient for us and we missed 2 precious hours with our grandkids instead we had to pick up the truck and leave so we could load up and drive back 8 hours. Horrible experience as a customer.
William MThe location was not a problem. The problem lies with company. We were over charged for mileage
Jamea SHave them drop off the truck at a different location!!! The lady that works there is a B***h!!
Sabrina SEverything was A-1. Keep up the good work. The staff was amazing.
Joesph BNothing
William RI love this lady here in Westmoreland!! Super nice , helpful and makes the rental so easy..
Karen TVey helpful and friendly !!!!
Horace CVery satisfied! No complaints
Debbie DI do not know of anyting. My experience was terrific!
DONNA RThanks for the equipment that I need. . Thanks
KIMMY WI was charged more then what was told to me when I booked the rental
AUSTIN JWould definitely recommend you all to other customers. everything was great the only thing that I say could be improved with our rental was the windshield was not very clean on the inside which made it hard to see specially driving into the sun and at night
JERRY KVery nice friendly person
JAYANTIBHAI PThe mobile check in app wouldn't allow me to check my rental in.
Daniel G