Customer Reviews for Travis Used Cars LLP

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Travis Used Cars LLP

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DAVID G.
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Customer did not leave a comment.

Blake W.
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Not during office hours. Luckily some other people were who helped direct us where to park.

CHERI B.
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Customer did not leave a comment.

Phillip C.
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I didn't receive the equipment I requested. This is the second time (2/2) that this has happened to me at U-haul. It's never happened with another company. A simple heads up would be appreciated and would have saved me a lot of grief. I was depending on having a dolly to move heavy items and had a really difficult time moving them without it. You all really let us down and put us in a rough spot twice now. Next time I will cancel my reservation entirely if my equipment is missing.

Alaisa G.
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Customer did not leave a comment.

Steve C.
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Provide some clues to where the lock box is for the keys. I walked around for an hour trying to find the lock box

Kathryn T.
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This location's service was excellent. It was conveniently located and saved me from the awful I-35 traffic which is always a good thing.

Christopher H.
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Pricing, charging .79 cents per mile is obscene.

Christopher R.
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Great crew, awesome customer service! 10/10 recommend

JEROME PETER M.
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Seemless and quick process. Would rent from this place again.

Walter B.
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Staff was very friendly and able to answer all question I had.

Linda B.
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Not much to improve. Only one person doing it all. Probably could use some help. He was very nice and upbeat the whole process.

Phillip C.
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Customer did not leave a comment.

Lynn F.
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Dog hair, filthy cab, bird poop wind shield, broken large side mirror , two leaking tire valves that had to be replaced en route at commercial tire shop, remainder had low tires, only 7 blanket wraps on site. Basically a hovel of a business.

JUAN S.
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Customer did not leave a comment.

Stephen S.
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Customer did not leave a comment.

EMILY W.
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Matthew D.
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The app is UNUSABLE. I had to try at least 20 times to get through the check-in process, and 30+ times for the check out process. I eventually gave up on checking out and had to call customer service. This was on both the app AND the website. EXTREMELY frustrating and pretty much inexcusable for this kind of service. Fix your damn servers.

megan C.
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Extremely upset that I rented this truck to get a piano and drove out to round rock only to discover that the truck didn't have a ramp. Had to figure out how to lift a 400lb piano in and out of the truck without a ramp. Drove back to the location I got the truck and no one was there. Drove to the slaughter location and was told I would have to return the truck and get a bigger one (pay even more money) because they didn't have any ramps I could use. Ended up taking way more time than needed, and doing damage to the piano that I just paid for getting in and out of the truck. Awful experience.

Baldemar C.
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No specific drop box for the keys to be left after hours. Process is super confusing online.

Alex M.
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Very nice and worked with my schedule/needs.

SIDIKI S.
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Customer did not leave a comment.

VERONICA R.
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The mobile app for self check-out is not the best and caused some inconvenience.

ELIEZER M.
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Customer did not leave a comment.

Thi V.
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Everything was good. Thank you.

DAVID W.
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Customer did not leave a comment.

CHARLES L.
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Cameron provided an excellent customer experience. I highly recommend using them.

JAMES H.
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Customer did not leave a comment.

Victoria O.
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The inside of the uhaul had not been cleaned.

Ryan H.
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Customer did not leave a comment.

Danny G.
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Customer did not leave a comment.

Claudia P.
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Nothing. You have me fantastic customer service. I was really impressed.

Mitchell G.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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