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Alan H.
Customer Reviews for Treadz N More
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Fast and friendly!
Selena K.I did experience a flat tire on the unit. It was repaired prior to my travel. This location needs to be more vigilant regarding screws and other objects that promote problems with the units. The screw I picked up in the new tire came from the pick up area.
Gail B.Returned on Sunday - just a large open field.
Peter C.Excellent customer service. Easy to get to location
TODD P.Excellent customer service
TODD P.Need to pave or at least level off their site.
Kenneth K.Arrived prior to closing to drop off...........no one there. Called the number five times, no answer. Next day called three times (during posted hours) and no answer. Returned the unit using the online app.
David W.The place is a shit hole. We were refused at 2 locations before this one.
Michael M.Loved this place - high quality people who really care !!!
WILLIAM H.The attendant could not be found. I just unhitched the trailer near the front of the shack and did the drop off online. The place looked like somebody's old barn garage.
Robert M.The drop off was behind other businesses so not visible from the road.
Rhonda C.only one person working at the location, office location very poorly marked, had to walk around the property to find it, I called twice to confirm rental and pick up time. left a message both times and nobody returned my call.
Jeff H.Equipment wasn't. They overcharged me for mileage.
Gary L.Nothing it was a smooth process
JAMES L.We appreciated the help connecting the trailer and loading the vehicle onto the trailer. They went above and beyond to make sure we had everything we needed for a safe move. Thank You! 👍👍👍👍👍
SHAMUS V.Very helpful and easy to work with
RAY L.Stay the same..
Daymon C.They claimed they were not a drop off location
Philip L.We picked a clean trailer. Others on the property were not clean. Everything appeared to be maintained. My compliment would go to the person that instructed us and helped us hook the trailer to our truck.
Marilyn J.Excellent service, knowledgeable, and a great price. I was treated with respect, I appreciate that! Thank you!
WILLIAM S.Great service very polite and knowledgeable. I would recommend to everyone.
ROBERT C.Helpful and knowledgable on the products they offer
REX R.Efficient and pleasant staff person.
scott H.Very convenient
linda S.Continue to do what you are doing.
Keith R.Tough to locate. Had to call the office to find them.
Ronald S.Tasha at Treadz and more is fantastic! Very knowledgeable and capable.
Hiram J.They were Excellent in every way.
Ronnie M.Staff was very professional and courteous. Unfortunately it rained all day and the pickup area was swamped.
STANLEY D.Nothing everything was great. The lady was great very friendly and helpful. She made it very easy
Dale H.No, because there were fire ants everywhere and if 2 men were not waiting to be serviced there is no way that young girls would have been able to lift the trailer to hook me up!
Anne A.The location was difficult to find even with GPS! It's well off the road and the address appeared to be a patio furniture store. The return spot was a run down shack and garage behind the store. However, the agent was a very nice lady who processed my return and I was on my way. When I called her after not finding the place she gave me additional Information on the location and kept a look - out for me! She also was very professional and personable so kudos for her too.
Sidney A.I can't believe that you would allow such a location to be a part of your franchise. The location was a field of dirt, grass & mud. The girl that was there to receive the trailer was very helpful but she should not have to be put in such a bad location.
Daniel A..
FRANCIS H.Make sure that Google and Apple mapping apps show the location correctly. I had to call the location to get directions.
Steven C.Be reliable on your reservations for a promised vehicle. vehicl size is important. When telling a customer a vehicle can be had at a location make sure it is reserved and not rented by the time the customer gets there to rent it. Very dissatisfied with your reserve system. Reserving 2 weeks in advance Uhaul should make sure the vehicle is avaiable when it is supposed to be.
GARY S.Excelent service. I felt that a friend was taking care of me
Raymond C.First old days ...cleaning fee after cleaned by us ....more gas after filled to given amount...sent to unfriendly other office by another lol ovation with a reservation...absolute treachery appliance dolly not ...regular dolly worst experience plus fees???? Never again
Charles C.Made it easy to drop key in lock box
Montez S.very friendly and excellent service
Raymond C.A little difficult to get to but customer service was beyond excellent.
KAREN M.