The trailer was perfectly fine. I’ve used Uhaul many times and will continue to do so. But never this location ever again. The gentleman that helped hook up the trailer was very polite and professional. It’s Sondra in the office that was rude and very unhelpful. She rarely said a word, just scowled and said “here, sign this”. I’ve used this site twice over the last few weeks and it was the same both times. She’s disgusting. Never again.
Donald D
Customer Reviews for Tri Cities Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This was the second time we rented from this location. Sandra was VERY rude through the whole experience and due to her lack of communication we were charged over double for the trailer. Will not be returning!!!
MARGARET BYou are was giving me excellent service Thank you very much
Valeria DY'all charged me 200 dollars for returning the dolly to what I thought was the right location y'all stole that money
Jacob MVery helpful and friendly folks!
Thomas WVery old truck with engine light on and not crus control.
JOLIE G