We rented a 9' van on-line and it was ready and very clean for us upon pick-up. The Clerk Cathy, was very courteous, explained everything well to us, and made sure we didn't need anything else or have any questions. The return was equally as pleasant. We highly recommend this location!
MARILYN M
Customer Reviews for Triangle Tires
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location does not provide you with paperwork that records the mileage or gas level upon renting the truck. I was stressed about moving so I did not notice this until later in the day. They operate very differently from what I have experienced at other locations. I have rented trucks 5 times in the past 4 years, and this one was lax about how they operate. They charged me for miles I did not drive, and gas was not full. I lost 40-60 dollars because I used this location instead of the U-Haul-operated location. I chose this because it was closer and that was a costly mistake. I learned my lesson. If it is not run by U-Haul, do not use it.
ADAM EThey complained about us bringing equipment they didn't need.
Lanny CThe site does not look great but that is not so important. Not easy to pull into and limited parking space.
Francois MLove the customer service. She’s so friendly and very helpful.
MYO MThe van was above and beyond what I hoped for. Newer and cleaner than I expected. I appreciated the mirrors and back up camera.
JULIA KExcellent service 👌👌👌👏👏
JUAN CAccess into the location was very tight. The app gave me the biggest problem in that it kept saying the photos had to be retaken multiple times. Each time I had to move the truck to be able to take a picture. After 30 minutes I approached the staff and when she looked it up it said that the tuck was already turned in. Even after I left the app said I still needed to turn it in.
ROBERT CThe drop off was perfect
Clifford SService was very good.
BERT BWoman who assisted me was pleasant and helpful
JOHN Si was struggling parking the trailer. a staff member approached and asked i'd like her to guide me or would i like her to park the trailer. she of course was able to park it within a minute or so.
Floyd SVery nice staff. A bit rough in terms of looks but very pleasant experience overall.
NOEL JDriver side window did not fully roll up, and the wrong accessories were added. We got furniture pads which we didn’t need and did not receive the appliance dolly we were charged for.
Brian Gworst experience I've ever had, from the waiting time to be served, to the quality of service and cleanliness of the vehicle. the vehicle got wet inside and ended up permanently damaging our wooden dining table. never again
LEANDRO SFriendly customer service! Easy from start to finish!
ALLISON MGreat customer service
RHEMA NBest UHAUL experience ever (and I have a lot of moving experience w UHAUL over the years). Efficient, kind, and professional. Keep up the great work Triangle Tires UHAUL.
ERIC HVery friendly and easy to deal with
JASON V