Good service
Jarwin S
Customer Reviews for Triner Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They were very good !!!
Bruce DThe guy was knowledgeable and without trepidation assisted in unloading my auto.
Wendy WTriner Storage/Uhaul rental process was smooth & effortless. Personnel was courteous & kind. No complaints with this location.
Xavier WThe staff at Triner was so wonderful as well as the truck. Very nice and explained everything and even suggested a few things so that I would feel more comfortable renting a truck. The office knew who I was by just talking to me on the phone when I walked in the door, all the paperwork was ready and it was a quick but thorough exit— Very Very pleasant experience. The location is ideal and very well-lit at night for return.
Pam CEverything went smooth with the 24/7 truck rental app. Everything with pick up to return. Thank you
David RThe service was great and the lady that helped us was so kind and helpful. It was a pleasant transaction. If I need to use this service again, I will definitely use this location. Awesome!
Jackie CWas closed..
Darlene TI was a little disappointed that the appliance dolly was not on the truck. I called the U-haul customer service number and spoke to someone who left a note for the owner. I asked her when would I hear from the owner and she stated that they would be at the storage facility soon. I asked if she could give me a time and she stated she could not. I didn't have time to wait for an unspecified amount of time because I had to move out of my house. I ended up renting an appliance dolly from Home Depot to save time. My initial reservation included an appliance dolly. There must be a glitch in the app or something because it wasn't on my confirmation email so no fault on U-haul's end. For whatever reason the appliance dolly didn't make it my final reservation on the app.
Miriam TThis facility was clean. The instructions for the drop off were detailed and in plain sight. The driveway was organized and clean as well. Also, U-Haul customer service is AWESOME. I appreciate their assistance for helping me turn this around. You are phenomenal.❤️❤️❤️
Jetton KPQ has impeccable customer service skills and was such a great help! Definitely will use this location again!
Janeen Agreat job all around👍.
Bradley TPQ was very helpful and courtesy. She is a joy to be around, very positive. She went bettors help me out on February 27, 2023. She deserves a 10.
PHYLLIS YTrailer had a bad tire on it and it had to be replaced mid trip and cost me 1.5 hours.
Robert WIt is not located on Hacks Cross Road as advertised. Hard to find without signs.
Lane JPQ was extremely friendly and helpful!
CRYSTAL HThe check engine and tire pressure lights were on when I got the truck and remained on for the duration of the rental.
DONALD WThank you so much for the gracious hospitality. I will surely recommend them to friends and family members.
Kandace GI'll be doing a Google review soon. It it under rachelgitanamusic. Thanks!
Daniel PStaff was very polite, professional and helpful. Would recommend this U-Haul location to family and friends.
Beverly EBetter signs to know that the place is a uhaul drop off
linda tGive directions on how to get to the main office for checking in, once you are parked on the lot.
Mose HCourteous and professional staff
Cecil CI went on my U-Haul app and after I clicked on that I was at the location, a red line went across the top of the screen and it didn’t do anything else. The app was messing up.
Diane HThe location I dropped off at was closed so I did not interact with any personnel on this day. No improvement everything was fine
tiffany pN/A
carolyn bGreat people to work with
Bob HVery friendly and helpful
Terry BConvenient location, easy checkout. Not much equipment available since it was a local storage facility but had what I needed.
Matthew MWoman who checked the trailer in was very courteous and professional..
Michael LLocation was fine but the truck itself was in kind of ruff shape. Bumper was tied on with rope. Many stickers for dings and bumps. Lights flickered during rain drives.
Lisa RVery friendly and knowledgeable staff; quickly got me hooked up and on the road; highly recommend this location.
SHAWN J