This location is a gas station that is located farther from my home than the one I had requested to drop off which is about 1/2 mile from my home. I didn't know where the place was and didn't realize it was a Mobil gas station. Guessed where the truck should be parked. When I asked the guy inside for a receipt showing I dropped it off and to confirm mileage. He said he only took keys and I would get something from Uhaul because they had nothing to do with your company. That bothered me.
nettie m
Customer Reviews for Trinity Mobil
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Agent should be more accessible.
Lorenzo AThe area to leave the truck was small.
Salvador OEveryone who helped was very kind and courteous
Kathleen DPick up took longer due to the renter not being there. I was billed for 2 days even though I returned the vehicle less than 12 Hrs after picking up. And, I was billed for gas even though I returned the unit with exact same amount as I got. Overall would not recommend this location would not recommend this U-Haul
Armando TOverall good service, prompt
Gerardo C