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Nicole C
Customer Reviews for Trip Stop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was a gas station with UHaul parking in the back. It wasn't a full service UHaul location.
Christian CThe guy at the gas station doing the rental called it in. They asked him if I wanted insurance and I told him no and he told the man on the phone no. And I was charged for the insurance!!
Peter GWorkers at the gas station had no idea how to help me with the uhaul rental. I downloaded the app and did it much faster myself.
Brandon TI didn't know you charged so much for gas. Even fill up the tank I did not like that charge. All of the charges seemed okay. But can you look into since I returned the trunk sooner is it possible to reduce the charges made to me?
Bryant J