Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service always! I recommend this place to anyone looking for a uhaul!!!
Jason Kimble
Rating:
5.0
Customer did not leave a comment.
Bradford Hershberger
Rating:
5.0
Customer did not leave a comment.
james majors
Rating:
3.0
Customer did not leave a comment.
Jeremy Eddings
Rating:
5.0
Customer did not leave a comment.
Cynthia Ennis
Rating:
5.0
Customer did not leave a comment.
John Burke
Rating:
5.0
Customer did not leave a comment.
June Brusoe
Rating:
5.0
Customer did not leave a comment.
leatha snyder
Rating:
5.0
Customer did not leave a comment.
leatha snyder
Rating:
5.0
Customer did not leave a comment.
Mac DeHart
Rating:
5.0
Triple O was so helpful and polite. Answered all my millions of questions with a smile.
Tracy Pribbeno
Rating:
5.0
Customer did not leave a comment.
Joe Langin
Rating:
5.0
Helped get us a replacement trailer in a very quick and friendly manner.
Matthew Soper
Rating:
5.0
Very simple friendly transaction
brent bussell
Rating:
5.0
Customer did not leave a comment.
Cindy Castor
Rating:
5.0
Customer did not leave a comment.
Jeremy Eddings
Rating:
5.0
I do not have a cell phone with internet I would appreciate getting a paper copy of the rental agreement and of the rental cost. I had nothing to indicate I had rented the trailer. Luckily I did not get stopped by a patrolman asking for proof that I had rented the trailer because I did not have any proof.
Clyde Smith
Rating:
4.0
Customer did not leave a comment.
Charles Maynard
Rating:
4.0
Customer did not leave a comment.
Kyle Brom
Rating:
5.0
Customer did not leave a comment.
bob harmon
Rating:
5.0
Customer did not leave a comment.
carla taylor
Rating:
5.0
Customer did not leave a comment.
John Metzger
Rating:
5.0
Customer did not leave a comment.
Lavern Ritchey
Rating:
5.0
Customer did not leave a comment.
Chelsey Urdahl
Rating:
5.0
Nothing. Everything was perfect!
imperial manor
Rating:
5.0
Customer did not leave a comment.
Dodd Cox
Rating:
5.0
Customer did not leave a comment.
JUSTIN KREY
Rating:
5.0
Customer did not leave a comment.
Linda Trevett
Rating:
5.0
Customer did not leave a comment.
Kurt Purkeypile
Rating:
3.0
Give out the code for the lockbox. This location does not use the big orange key box as indicated on the online check-in. There is a tiny black box with a lock that needs a code for the keys.
William Turner
Rating:
5.0
Customer did not leave a comment.
Peggy Coon
Rating:
4.0
Stop price gouging customers . The rental has more doubled in the last 4 months .
ANGUS FERGUSON
Rating:
5.0
Customer did not leave a comment.
John Burke
Rating:
5.0
Be sure of the details at the place you a re renting from.
Misty Flesch
Rating:
5.0
Customer did not leave a comment.
JOHN LANGENFELD
Rating:
5.0
Customer did not leave a comment.
John Langenfeld
Rating:
5.0
Customer did not leave a comment.
Kenneth Pilsl
Rating:
3.0
they need a drop box for the keys when they are not open
jamie bates
Rating:
4.0
Customer did not leave a comment.
Mike Stafford
Rating:
5.0
Customer did not leave a comment.
Norma Hickman
Rating:
3.0
Customer did not leave a comment.
Mark Franck
Rating:
4.0
Customer did not leave a comment.
Norma Hickman
Rating:
5.0
Customer did not leave a comment.
KATHRYN CHRISTENSEN
Rating:
5.0
It's all good
Perry Unruh
Rating:
5.0
Keep doing what your doin thankyou friendly guys great help
John Fuller
Rating:
5.0
Customer did not leave a comment.
Ariel Winter
Rating:
5.0
Customer did not leave a comment.
julie gockley
Rating:
5.0
Customer did not leave a comment.
Sarah Wixom
Rating:
5.0
Very friendly and quick
Kurtis Vogel
Rating:
5.0
Customer did not leave a comment.
Brad Moline
Rating:
5.0
Customer did not leave a comment.
Lexee Reichert
Rating:
3.0
Customer did not leave a comment.
Dale Myers
Rating:
4.0
Customer did not leave a comment.
Keri Foster
Rating:
4.0
Customer did not leave a comment.
Angela Hansen
Rating:
5.0
Customer did not leave a comment.
Jason Bock
Rating:
5.0
Chad was extremely helpful and I was very pleased with the service I received.
jolene muths
Rating:
5.0
Customer did not leave a comment.
Steven Odens
Rating:
5.0
Customer did not leave a comment.
Kip Polly
Rating:
4.0
Customer did not leave a comment.
james majors
Rating:
5.0
Customer did not leave a comment.
Angela Hansen
Rating:
4.0
Customer did not leave a comment.
Sheri Bishop
Rating:
5.0
Excellent customer service. Friendly and helping staff.
eric Haider
Rating:
5.0
excellent, customer service.
eric Haider
Rating:
5.0
excellent service.
ERIC HAIDER
Rating:
4.0
Customer did not leave a comment.
gary cumro
Rating:
5.0
I had reservations in Yuma Colorado for over 4 months! Two nights before which I confirmed , I was told I had to go to Nebraska instead !!!! I would not recommend U Haul for the state of Colorado !! The lady I talked to with reservations said if you want it you have to go get in Nebraska !!! This was not handled in a very professional manner !!! Moving is so much stress and I would for sure look into a different means of other companies !!!!!
Melinda Cox
Rating:
5.0
Customer did not leave a comment.
CONNIE Bradley
Rating:
4.0
Customer did not leave a comment.
Mark Bottom
Rating:
3.0
Customer did not leave a comment.
James Cramer
Rating:
5.0
Pick up was great.
Nikki Dinnel
Rating:
5.0
staff was very friendly. Excellent customer service.
eric Haider
Rating:
5.0
Excellent service at Imperial U-Hall. staff was great.
Eric Haider
Rating:
5.0
Customer did not leave a comment.
chad oxford
Rating:
5.0
Chad, at pickup site, was very helpful. I am a return customer!
Shelly Geiser
Rating:
5.0
Customer did not leave a comment.
Gina Blocher
Rating:
3.0
Trailer was older, doors didn't meet up right. No door latch to keep doors open during loading, unloading.
SHIRLEY AND CI Hielscher
Rating:
5.0
Chad takes care of customers better than the Ogallala Ne Location. Chad's location needs better and larger equipment, I had requested a 26 foot truck, he could not find one in Nebraska, Colorado nor Wyoming. I went by the location, physically drove by, in Cheyenne, Wyoming just off of I-80 and Hwy 85 had three 26 foot truck. Poor service by U haul for unavailable equipment.
wilma austin
Rating:
5.0
Gave up personal time to meet me on the 4th of July and check the equipment in. Appreciated his time and effort.
Troy Hauxwell
Rating:
4.0
Customer did not leave a comment.
Mark Franck
Rating:
4.0
I had originally thought the 6 x 12 trailer that I had reserved would be at McCorkle Motors in McCook. I was informed by the UHaul rep by phone that a reservation isn't actually reserving the trailer I want at the location requested if it isn't available. To me, this is NOT a reservation. If I hadn't called on Sat to confirm the trailer reserved ( supposedly) for Monday morning, I wouldn't have had it. I had people arranged to load it and people that had driven to NE to take it back to San Antonio. All of those plans would have been trashed. I was NOT happy and don't feel that I will use Uhaul again in the future because more items will need to be moved in June. This was really stressful for me. The location in Imperial was very helpful and prompt on Monday morning. However, I had to find someone to drive 120 miles round trip to pick the trailer up from that location. Unacceptable!
Kathy Wilkinson
Rating:
5.0
Customer did not leave a comment.
SCOTT HAMPTON
Rating:
3.0
Moving blankets were filthy- including bloody-, and not folded. Just a heap of disgusting pads.
Laura Foster
Rating:
4.0
Customer did not leave a comment.
ERIN MOUNSEY
Rating:
3.0
Customer did not leave a comment.
jim dubas
Rating:
4.0
This location was very helpful, but I really wanted to pick up the truck in Ogallala NE. This took me 2 hours of extra time to go and get the equipment.
RANDY CHRISTENSEN
Rating:
5.0
Customer did not leave a comment.
John Herger
Rating:
5.0
Customer did not leave a comment.
KRIS VOGT
Rating:
5.0
Customer did not leave a comment.
Joseph Lefdal
Rating:
4.0
Customer did not leave a comment.
JOHN METZGER
Rating:
4.0
Customer did not leave a comment.
jim clayton
Rating:
5.0
Customer did not leave a comment.
Douglas Barnes
Rating:
5.0
Chad was an absolute angel! He was very friendly and we had exceptional service at the Triple O Service in Imperial Nebraska.