Customer Reviews for Triple O Service
(U-Haul Neighborhood Dealer)

82 reviews

644 Broadway   Imperial, NE 69033

(308) 882-5746

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(308) 882-5746

644 Broadway
Imperial, NE 69033

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

they need a drop box for the keys when they are not open

jamie B. 
Rating:
4.0

Customer did not leave a comment.

Mike S. 
Rating:
5.0

Customer did not leave a comment.

Norma H. 
Rating:
3.0

Customer did not leave a comment.

Mark F. 
Rating:
4.0

Customer did not leave a comment.

Norma H. 
Rating:
5.0

Customer did not leave a comment.

KATHRYN C. 
Rating:
5.0

It's all good

Perry U. 
Rating:
5.0

Keep doing what your doin thankyou friendly guys great help

John F. 
Rating:
5.0

Customer did not leave a comment.

Ariel W. 
Rating:
5.0

Customer did not leave a comment.

julie G. 
Rating:
5.0

Customer did not leave a comment.

Sarah W. 
Rating:
5.0

Very friendly and quick

Kurtis V. 
Rating:
5.0

Customer did not leave a comment.

Brad M. 
Rating:
5.0

Customer did not leave a comment.

Lexee R. 
Rating:
3.0

Customer did not leave a comment.

Dale M. 
Rating:
4.0

Customer did not leave a comment.

Keri F. 
Rating:
4.0

Customer did not leave a comment.

Angela H. 
Rating:
5.0

Customer did not leave a comment.

Jason B. 
Rating:
5.0

Chad was extremely helpful and I was very pleased with the service I received.

jolene M. 
Rating:
5.0

Customer did not leave a comment.

Steven O. 
Rating:
5.0

Customer did not leave a comment.

Kip P. 
Rating:
4.0

Customer did not leave a comment.

james M. 
Rating:
5.0

Customer did not leave a comment.

Angela H. 
Rating:
4.0

Customer did not leave a comment.

Sheri B. 
Rating:
5.0

Excellent customer service. Friendly and helping staff.

eric H. 
Rating:
5.0

excellent, customer service.

eric H. 
Rating:
5.0

excellent service.

ERIC H. 
Rating:
4.0

Customer did not leave a comment.

gary C. 
Rating:
5.0

I had reservations in Yuma Colorado for over 4 months! Two nights before which I confirmed , I was told I had to go to Nebraska instead !!!! I would not recommend U Haul for the state of Colorado !! The lady I talked to with reservations said if you want it you have to go get in Nebraska !!! This was not handled in a very professional manner !!! Moving is so much stress and I would for sure look into a different means of other companies !!!!!

Melinda C. 
Rating:
5.0

Customer did not leave a comment.

CONNIE B. 
Rating:
4.0

Customer did not leave a comment.

Mark B. 
Rating:
3.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Pick up was great.

Nikki D. 
Rating:
5.0

staff was very friendly. Excellent customer service.

eric H. 
Rating:
5.0

Excellent service at Imperial U-Hall. staff was great.

Eric H. 
Rating:
5.0

Customer did not leave a comment.

chad O. 
Rating:
5.0

Chad, at pickup site, was very helpful. I am a return customer!

Shelly G. 
Rating:
5.0

Customer did not leave a comment.

Gina B. 
Rating:
3.0

Trailer was older, doors didn't meet up right. No door latch to keep doors open during loading, unloading.

SHIRLEY AND CI H. 
Rating:
5.0

Chad takes care of customers better than the Ogallala Ne Location. Chad's location needs better and larger equipment, I had requested a 26 foot truck, he could not find one in Nebraska, Colorado nor Wyoming. I went by the location, physically drove by, in Cheyenne, Wyoming just off of I-80 and Hwy 85 had three 26 foot truck. Poor service by U haul for unavailable equipment.

wilma A. 
Rating:
5.0

Gave up personal time to meet me on the 4th of July and check the equipment in. Appreciated his time and effort.

Troy H. 
Rating:
4.0

Customer did not leave a comment.

Mark F. 
Rating:
4.0

I had originally thought the 6 x 12 trailer that I had reserved would be at McCorkle Motors in McCook. I was informed by the UHaul rep by phone that a reservation isn't actually reserving the trailer I want at the location requested if it isn't available. To me, this is NOT a reservation. If I hadn't called on Sat to confirm the trailer reserved ( supposedly) for Monday morning, I wouldn't have had it. I had people arranged to load it and people that had driven to NE to take it back to San Antonio. All of those plans would have been trashed. I was NOT happy and don't feel that I will use Uhaul again in the future because more items will need to be moved in June. This was really stressful for me. The location in Imperial was very helpful and prompt on Monday morning. However, I had to find someone to drive 120 miles round trip to pick the trailer up from that location. Unacceptable!

Kathy W. 
Rating:
5.0

Customer did not leave a comment.

SCOTT H. 
Rating:
3.0

Moving blankets were filthy- including bloody-, and not folded. Just a heap of disgusting pads.

Laura F. 
Rating:
4.0

Customer did not leave a comment.

ERIN M. 
Rating:
3.0

Customer did not leave a comment.

jim D. 
Rating:
4.0

This location was very helpful, but I really wanted to pick up the truck in Ogallala NE. This took me 2 hours of extra time to go and get the equipment.

RANDY C. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

KRIS V. 
Rating:
5.0

Customer did not leave a comment.

Joseph L. 
Rating:
4.0

Customer did not leave a comment.

JOHN M. 
Rating:
4.0

Customer did not leave a comment.

jim C. 
Rating:
5.0

Customer did not leave a comment.

Douglas B. 
Rating:
5.0

Chad was an absolute angel! He was very friendly and we had exceptional service at the Triple O Service in Imperial Nebraska.

TAMMY W. 
Rating:
5.0

Customer did not leave a comment.

Andrew B. 
Rating:
3.0

Customer did not leave a comment.

DELMAR R. 
Rating:
5.0

Customer did not leave a comment.

David Y. 
Rating:
3.0

Customer did not leave a comment.

GINA B. 
Rating:
5.0

Customer did not leave a comment.

PAULA B. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE K. 
Rating:
4.0

Customer did not leave a comment.

Clint G. 
Rating:
5.0

Customer did not leave a comment.

tom B. 
Rating:
5.0

very helpful hooked it up and ready to go

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

DENE Y. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
2.0

Customer did not leave a comment.

CHERYL LEIGH SAN N. 
Rating:
5.0

Chad was great. Made the return simple and quick.

STEVEN L. 
Rating:
5.0

Customer did not leave a comment.

Daryl P. 
Rating:
3.0

Customer did not leave a comment.

CRYSTAL M. 
Rating:
4.0

Customer did not leave a comment.

Philip H. 
Rating:
3.0

Customer did not leave a comment.

KATHI O. 
Rating:
3.0

Customer did not leave a comment.

Sarah W. 
Rating:
5.0

Customer did not leave a comment.

Paige W. 
Rating:
3.0

Customer did not leave a comment.

CLEVE A. 
Rating:
5.0

Customer did not leave a comment.

karen M. 
Rating:
3.0

Customer did not leave a comment.

DWIGHT W. 
Rating:
4.0

Customer did not leave a comment.

John S. 
Rating:
3.0

Customer did not leave a comment.

Sam S. 
Rating:
4.0

Personnel was very coorporative. Truck was clean and ready to go.

KATHLEEN H. 
Rating:
3.0

I say yes with reservation. Was not the service or agent; but the clutter and organization of the premises (inside & outside) left a lot to be desired.

ALLEN F. 
No reviews have been submitted for this location.

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