Customer Reviews for Tropicana Mini Storage
(U-Haul Neighborhood Dealer)

1336 reviews

29712 US Hwy 19 N   Clearwater, FL 33761
(S Of Curlew Rd)

(727) 787-7991

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 4:30 pm
  • Sun: 9 am - 12:30 pm

Services at this Location:

Contact Us

(727) 787-7991

29712 US Hwy 19 N
Clearwater, FL 33761
(S Of Curlew Rd)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 4:30 pm
  • Sun: 9 am - 12:30 pm
  • Free towing inspection

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

HAROLD F. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL P. 
Rating:
5.0

Customer did not leave a comment.

PENNY H. 
Rating:
2.0

I am disappointed by your inconvenient contactless check in. I checked, and waited ten minutes, no one came out. When I went in no one, no one was manning the desk, they were all on a smoke break.

William A. 
Rating:
5.0

They were really professional, courteous, knowledgeable and quick to get me in and out. I highly recommend them.

JULIEN B. 
Rating:
5.0

Customer did not leave a comment.

Ryan L. 
Rating:
5.0

This uhaul dealer stood out from all the others. Most efficient, friendly and communicative. Certainly recommend over the others

MICHAEL K. 
Rating:
5.0

Customer service was excellent and environment was clean and well maintained. No complaints.

PABLO T. 
Rating:
5.0

Customer did not leave a comment.

dusty B. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW G. 
Rating:
5.0

Customer did not leave a comment.

Matthew G. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM R. 
Rating:
5.0

Customer did not leave a comment.

DENNIS ALLEN M. 
Rating:
2.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Crystal P. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Customer did not leave a comment.

DANIEL C. 
Rating:
3.0

Customer did not leave a comment.

FRANK R. 
Rating:
1.0

I had to drive 20 miles out of my way to pick up truck. No problem. Gas gauge was slightly below half, Uhaul called it half. No problem. Cargo area not swept. I filled gas tank to slightly over half. I drove a straight line from pick up to drop off and got billed 19.1 off route miles. It's not a lot, but still not accurate. Like almost all rental trucks, it stunk of cigarettes. I turned in truck 16 hours early. Last Uhaul I rented was a good experience. This one not quite the worst. Dan 941-586-9703.

Daniel J. 
Rating:
5.0

manager was very helpful and friendly

JAMES F. 
Rating:
5.0

What you can do is keep that young lady employed that was there when I picked up and took back my rental truck she is the most personable sweetest professional courteous person I've ever dealt with that was in your industry. Keep that in mind. This is coming from a guy with 40 years business experience. Keep that in mind. Hold on To her. Matter fact give her a raise. And no I'm not related to her lol. I never saw her before in my life. I never answer the survey' either but she deserves the attention of mine for this one. Sincerely Dennis

DENNIS L. 
Rating:
5.0

Not a thing. The service was friendly and efficient. The price was very affordable also, definitely recommend this establishment to anyone needing this service. Great job!

TAMMY Y. 
Rating:
5.0

Customer did not leave a comment.

SYLVIA W. 
Rating:
4.0

Everyone was Very polite and made it super easy and quick!

BEVERLY S. 
Rating:
5.0

Lady at front desk was beyond amazing. Super polite and accommodating.

Bill N. 
Rating:
5.0

Customer did not leave a comment.

Ken A. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN F. 
Rating:
5.0

Customer did not leave a comment.

Stephen D. 
Rating:
1.0

Rip off.

Gerhard F. 
Rating:
5.0

Customer did not leave a comment.

Daniel K. 
Rating:
3.0

Went to three u-haul locations before I could rent a truck. The others gave me a run around and I was not happy. Finally, Tropicana Mini Storage was able to he;p me. runaround

David G. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND V. 
Rating:
5.0

Customer did not leave a comment.

RODNEY M. 
Rating:
5.0

The reservation and pick up process went very smoothly. The staff were friendly and helpful.

KELLY O. 
Rating:
5.0

No real comments. Was a very good experience. Customer service was excellent!

Edward E. 
Rating:
5.0

Customer did not leave a comment.

kimberly A. 
Rating:
5.0

Customer did not leave a comment.

DAVID D. 
Rating:
5.0

Excellent customer service

Robert S. 
Rating:
3.0

The person checking the truck tried to dispute the gas gauge upon return. We have pictures of Exactly same 3/4 full needle location at pick up and drop off. That's unacceptable and poor business practice. The mobile option didn't work to get key, and required us to enter office, taking more time. Emily was helpful on phone previous day, but that didn't help day of. Truck was fine, though did document broken door handle. Additionally, different location the contact person was no help whatsoever didn't answer phone, didn't properly answer text, and gave me runaround to call corporate. Sunoco in Oldsmar, Steve.

Daniel F. 
Rating:
5.0

Customer did not leave a comment.

HERBERTO C. 
Rating:
5.0

The blinker lights are backwards. When you click to turn right the opposite light blinks.

Debbie B. 
Rating:
5.0

Customer did not leave a comment.

Eric M. 
Rating:
5.0

Customer did not leave a comment.

Christy A. 
Rating:
2.0

Trailor swung off hitch after I loaded it. Only thing that saved the trailer was the chains. The assembly was completely corroded and didn't hook up properly so I got pulled over by a trooper...good grief! PENSKY FROM NOW ON DR. robert Shelton Clearwater Fl 612-703-5503

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Danny C. 
Rating:
5.0

The personnel's were very helpful and very professional

ILona T. 
Rating:
5.0

Emily is a total sweetheart and was so friendly! I will definitely recommend this place to everyone

Jonathan M. 
Rating:
5.0

Customer did not leave a comment.

Marc B. 
Rating:
5.0

Customer did not leave a comment.

Julianna P. 
Rating:
5.0

Friendly and curious very Helpful I only rented a larger unit because we out grew the one we had . They had one on the same row so my wife and I rented a small truck so we didn't have to walk it down to the new storage shed we used it about 2 hours and returned it I recommend them and have in the past also the manager was great to deal with

EDWIN B. 
Rating:
1.0

The guy in charge was very rude to me when I told him I had an exemption for mask wearing. He wouldn't let me in and I had to ask him to at least let me do what needed to be done outside. When he finished he put the keys in the ignition and walked away. Not so much as a "thank you for your business". He asked me for a doctors note which according to the ADA I do not need to provide. He should also know that refusal of service could result in a $75k federal fine from the ADA. What I experienced with him was flat out discrimination. He is a disgrace.

ANDREA A. 
Rating:
5.0

Hands down the best customer service I've ever received! Dante, at Tropicana Mini Storage was professional and efficient with everything we needed, and handled a last minute change early in the morning with enthusiasm. Would recommend anyone to this location, and will continue rent from Dante! Give the man a raise!

Nathaniel B. 
Rating:
5.0

Customer service was excellent, the team here was really friendly and knowledgeable. I will go out of my way to use this location next time!

Digby K. 
Rating:
5.0

Customer did not leave a comment.

Heather D. 
Rating:
5.0

It was an easy in and out. No problems at all.

regina J. 
Rating:
4.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

LINDA F. 
Rating:
5.0

Your employee, Emily, is outstanding.

Fairily B. 
Rating:
5.0

As always, it's a pleasure to work with all the people here at Tropicana. Always super nice and easy to work with. We don't rent from any other place.

Barbara W. 
Rating:
5.0

Customer did not leave a comment.

Kimberly N. 
Rating:
5.0

Couldn't ask for a better experience while moving 3000 Sq ft home!

Dante G. 
Rating:
5.0

Customer did not leave a comment.

RODNEY T. 
Rating:
5.0

Nothing. The staff were great and very friendly.

mike G. 
Rating:
5.0

Customer did not leave a comment.

Greg W. 
Rating:
5.0

Customer did not leave a comment.

WARREN D. 
Rating:
3.0

Management was not wearing masks in the building even though they make there customers wear them.

Jason T. 
Rating:
4.0

I would check the brakes on the truck I rented.

Andra K. 
Rating:
4.0

Customer did not leave a comment.

AMY T. 
Rating:
5.0

Customer did not leave a comment.

Wayne S. 
Rating:
5.0

My only complaint is that my pick up location was changed and I did not receive any notice that it had been moved to a new location. Went to the original location and wasted 30 minutes looking for our truck only to be told we were at the wrong location.

Dautie C. 
Rating:
5.0

Sun shade on drivers side has a broken clamp.

Wesley C. 
Rating:
5.0

Customer did not leave a comment.

Joanne S. 
Rating:
5.0

Professional, courteous guys in the office. This is my second time using and will certainly use again.

Krista M. 
Rating:
4.0

Customer did not leave a comment.

JOSEPH T. 
Rating:
5.0

Excellent customer service!!!!

Deborah C. 
Rating:
4.0

Customer did not leave a comment.

DEARL N. 
Rating:
5.0

I have used this location a lot of times and am very happy with the service.

Wanda T. 
Rating:
5.0

Customer did not leave a comment.

Frances S. 
Rating:
5.0

The manager Domonte (spelling?) was extremely professional and helpful. My daughter and I were traveling on the road, and he handled our reservation over the phone. Then, I was delayed and had to push the pickup time back. Again, the manager's reaction was nothing but helpful. When we arrived at the rental facility, he: reviewed the contract; walked us out to the truck and showed us where the drop box was located, and even started the truck for us. Then I called to see if we could keep the truck longer if needed. Again his reaction was calm and helpful. I was extremely impressed by the level of security the business used. When I went in the office, I saw numerous video feeds. He explained that they had numerous cameras running 24-7. I felt safe leaving my car there while I was on the road. When I brought the truck back, by myself, around 10:00pm, the facility and parking lot were both well lighted, and unobstructed. I felt totally safe returning the truck alone, at night. To top it all off, the next day I called and asked him if I had perhaps left my computer charger in the truck. He was so nice. He went out to look, and called me back to let me know that it was not there. This extra mile was not expected, but was certainly appreciated. I will definitely use Tropicana Mini Storage in Clearwater, FL for my U-Haul needs in the future. Best Regards,. Jo Cox

JO C. 
Rating:
5.0

Extremely helpful

Pierre L. 
Rating:
5.0

Customer did not leave a comment.

Karen S. 
Rating:
5.0

Dante was very helpful in answering my questions and very personable and friendly. I highly recommend this location.

MARY C. 
Rating:
5.0

Customer did not leave a comment.

Alexander A. 
Rating:
3.0

The inside of the moving truck smelled of stale cigarettes and was a little bit dirty.

AARON N. 
Rating:
5.0

Tropicana staff were so helpful and thorough. I highly recommend using this location for your rental needs.

Carol N. 
Rating:
5.0

Awesome customer service. Thanks for everything.

DAMIEN P. 
Rating:
5.0

Both gentlemen were very courteous and professional. I was in and out both picking up and returning. Only complaint was the truck was very dirty, borderline disgusting. My wife actually made me puts towels on the seat before she would get in. In this present time of COVID 19 I feel “we” all should be more cognizant of our cleanliness as to limit the spread. Not just for customers safety but your employees. Please do not take this as a complaint as the location, customer service and the availability of the vehicle were exemplary.

Timothy B. 
Rating:
5.0

Perfect location, professional service,

Eugene W. 
Rating:
5.0

Customer did not leave a comment.

Bob L. 
Rating:
5.0

When returning the truck the computer system was offline. This prevented getting a on the spot turn in receipt and confirmation. I left with no receipt or confirmation of turn in. There should be a manual way to provide customers with return documentation. Otherwise perfect.

James O. 
Rating:
5.0

Thank you Dante, Brian, And Steve I think... all three guys took excellent care of us for Uhaul and storage! Amazing service and good guys who just want to see their customers treated well! BRAVO! The Shaffers

JODI S. 
Rating:
5.0

Easy, no problem experience.

Mark G. 
Rating:
5.0

I always deal with the same employee, Donte I think is his name, and he is always courteous, professional, and efficient.

David K. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Brian is Great !!! Everything went smooth as can be ... Thanks !!!

craig C. 
Rating:
5.0

Customer did not leave a comment.

ARPAD O. 
Rating:
5.0

Customer did not leave a comment.

Charles R. 
Rating:
5.0

Customer did not leave a comment.

Jarrett G. 
Rating:
5.0

Customer did not leave a comment.

Jennifer M. 
No reviews have been submitted for this location.

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