Customer Reviews for Tropicana Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Tropicana Mini Storage

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Kimberly E. on

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Rick A. on

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Toni P. on

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Christopher D. on

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Larry V. on

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Both gentlemen that greeted me on arrival and return , were very friendly and helpful.

Michael S. on

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Everything was great from customer service to helping with any questions I may have had. Plus was showed the closing statement/receipt of the dropoff to know what my final bill was

Mathew M. on

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outstanding service!

george C. on

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Give Dante a raise.

Julia W. on

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Even though we did as instructed and put all heavy items in the front of the trailer, the back wheel well was rubbing on of the back the tire and we saw it sending out smoke. After driving for a while, we had to return it to get another trailer, and then transfer the contents from the original trailer to another one in the rain. It made the trip even more stressful.

CHRISTOPHER S. on

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glen S. on

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the online reservation system is a disappointment, no trailer at the location I chose, had trouble finding where my trailer was, 7 miles away in rush hour 30 to 40 min. the gang at Tropicana were very helpful and we found a solution quickly.

MARK S. on

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Mike remembers your name if you're a returning customer....very professional!

Pamela P. on

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I reserved the truck through the 800 number. The rep was helpful to a point, then she got snippy when I needed more info. She sent me to a location that was not as close as another one to my office...maybe it was not open on Sunday? Anyway, she said the address of the pickup location would be on the email and not in the text. It was NOT in the email which meant I had to go to your website, which is terrible btw, to find the location address. The uhaul website needs upgrading to be more mobile friendly. Please put the address link in the text AND email so customers can quickly get to maps to find you. I also had trouble accessing the quick check-in. Page would not load.

harry R. on

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Someone had smoked in the truck and you have trouble seeing out of the windows .The rest was fairly good.

Suzanne K. on

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Everyone was very nice. I would definitely be back again when I need a truck. Thank you for everything.

Pamela M. on

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The staff was the best, very friendly and professional. The manager helped me unload the truck, which I really appreciated. The truck I rented for moving was top of the line nice. The storage that I obtained from them is climate controlled, at a very reasonable price. I give this LOCATION an A plus! Thank you for making my moving experience a smooth one!

Nicole K. on

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Nothing! The customer service was excellent and everything went so smoothly. Would use them again!

JEROME C. on

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I don't know what else you could do I had a great experience Christina the young lady that helped me was a doll Christina the young lady that helped me was a doll she's an asset to your company. She was very friendly and helpful. The price I paid was very reasonable and the whole experience went very smooth very happy with that location I hope your employee sees this thank you, Jerry Conicelli.

RICHARD N. on

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Lashanda K. on

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I wouldn't change a thing. Tropicana U-Haul has been available to me for years and unfortunately for me I move often. Thank you, thank you, thank you for great customer service and great assistance during every move.

William C. on

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I had a great experience there today , great employees. I would recommend this location to family and friends .

Lorraine V. on

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I was charged $12. For fuel however I took before/after pictures to prove I only drove 9 miles and returned the truck with more gas than I started with, since the office was closed when I got back and the clerk was going to her car. The driver side sun visor was broken and I told the clerk before leaving the facility and she said oh, yea! We meant to fix that.

Mary S. on

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The person with whom we checked in to pay and receive our key was probably one of the rudest - borderline hostile - people I’ve ever encountered. It was actually alarming. She was equally rude when we returned the vehicle. Perhaps she is depressed. (?)

Christine L. on

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Michael T. on

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Charles K. on

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Great store to deal with. Everyone easy to work with and very nice.

Frank D. on

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Juan S. on

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David K. on

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Everything was good. Donte was very helpful.

Roy H. on

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Excellent customer service. Performed connection and disconnect of trailer quickly. No waiting.

Rebecca P. on

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More knowledgeable staff

Deron H. on

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James P. on

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david B. on

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Dante did a GREAT job, helping get the right size trailer and helped hook up the trailer and check all the lights and chains were connected properly, I have stage 4 colon cancer and couldnt thank Dante enough of all the time and care he put in to get my things to my house before i pass away. thank you UHaul and Thank you for dante! he is a great asset to your company. Thank You All Again, God Bless. William David Brummitt 727-385-1445

dennis L. on

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