It took an hour to pick up truck Too long when you are movingNelly J.
Customer Reviews for Tuneup Masters Brothers Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer serviceRick C.
Improve everythingKiara P.
I've been using U-Haul for years. This experiences soured me forever. I rented a truck and was upfront on my plans to drive it to Amarillo Texas and drive it back. When I called back to make sure I would have a truck I was told obviously there were no guarantees but I should be fine. But during that conversation I was told I was given the plan that I was given gave me a better truck. On the way to Amarillo the truck has a blowout. One of the tires was in really bad shape. Because of the location it took 5 hours to get assistance and pushed back my arrival. Not happy at all.DAWN R.
They also were above my expectations.LOQUILLA J.
Customer did not leave a comment.Towner T.
The location itself was fine. The self service pick up was a nightmare... after scanning the QR code the site didn't work and we ended up stuck calling a customer service rep and what seemingly should have expedited our experience ended up taking better than an hour to pick up the truck...Robin S.
Customer did not leave a comment.gilbert M.