Got to location and nobody would answer door, then when they finally did they were untrained for the U-Haul. The office girl was very nice but was unfamiliar with computer program and they guy that worked there did not know how to hook up the car hauler that we rented.Thomas T.
Customer Reviews for Twister Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Tony M.
Customer did not leave a comment.Javier T.
Customer did not leave a comment.Armando V.
The trailer tires were old. They were a little dry and starting to crack. Also, their speed rating was J?! Limiting me to 62MPH, though the trailer said I couldn't go any faster than 55MPH?! The speed limit in TX is 75MPH. C'mon Uhaul! Update your equipment!Michael H.
Customer did not leave a comment.KEITH F.
Customer did not leave a comment.BRYAN R.
Customer did not leave a comment.JOYCE B.
It's a small independent used car lot. The owner was the person who helped me. He was very nice, friendly and helpful. Every question I had he answered. Everything I asked for he was about to provide. He was very accommodating and willing to do whatever he needed to make the process quick and efficient.Terri H.
This location went above and beyond to help me. It was greatly appreciated.Rick C.
The tow dolly had a cracked fender. It was already loaded up but when we walked out to check it realized it also had no taillight. I did not choose this location, I asked for the U-Haul location in Lawton, OK. Your online defaulted to another location on 38th Street then it was changed without notifying me to this twister auto location. I was not please having to drive back and forth across town and eventually having to go to the main U-Haul location anyway to exchange out the tow dolly...Jessica S.
Super friendly. Very courteous and professional. I would definitely recommend Twister auto sales over the Uhaul store on Cache road. The uhaul store manager was rude and lost my reservation after it was confirmed two days before picking up a cargo van. When I arrived on time to pick up the van, I was told the Cargo van was stolen, yet, they never called me to let me know. Twister auto immediately took care of me and I was treated with respect. The store on Cache is not dependable and they are very unprofessional towards the customer and obnoxious. I will not use Uhaul again, I plan to use Twister Auto only.Katherine L.
Customer did not leave a comment.Tom M.
Customer did not leave a comment.Donna W.
Customer did not leave a comment.CAYCE P.
Customer did not leave a comment.mark B.
Customer did not leave a comment.RAMON L.
Customer did not leave a comment.wesley B.
Improved technology.LEA S.
Mr. White was a great guy......Wen't out of his way too help us.Nicholas B.