Customer Reviews for U Movit
(U-Haul Neighborhood Dealer)

132 reviews

1813 N Stuart Place Rd   Harlingen, TX 78552

(956) 440-0814

Location Hours

  • Mon-Wed: 8:30 am - 5:30 pm
  • Thur-Fri: 8:30 am - 1:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(956) 440-0814

1813 N Stuart Place Rd
Harlingen, TX 78552

Services at this Location:

Location Hours

  • Mon-Wed: 8:30 am - 5:30 pm
  • Thur-Fri: 8:30 am - 1:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

No gas. Not cleaned. Had to wait to have the dolly brought, even when it was previously requested. And specific issue with UHAUL about not having the truck I requested from the place I requested it from.

Debbie R. 
Rating:
2.0

This is the second truck that I rented that was not properly maintained. The Air conditioner didn't work. I couldn't use my GPS because there was no power. I had to drive over 1200 miles without air conditioning in 85 to 90 degree heat.

James P. 
Rating:
5.0

Nothing, everything was great..friendly service

Jilberto A. 
Rating:
5.0

Very helpful!

bernardo P. 
Rating:
5.0

Friendly and considerate clerk

Julian A. 
Rating:
4.0

Customer did not leave a comment.

Cesar R. 
Rating:
5.0

Staff was knowledgeable and friendly. Will be my go to place for uhaul rentals from now on.

Cesar R. 
Rating:
5.0

Customer did not leave a comment.

Gilberto L. 
Rating:
5.0

Excellent Service, don't know how could be improved!

JOSEPHINE H. 
Rating:
5.0

Great job

GEORGE V. 
Rating:
5.0

No worries, great trip

Rebecca D. 
Rating:
3.0

Customer did not leave a comment.

Leslie W. 
Rating:
5.0

Correct mileage of the vehicle

Jennifer C. 
Rating:
5.0

Awesome service

Juan G. 
Rating:
5.0

Customer did not leave a comment.

Shane E. 
Rating:
5.0

Very satisfied with my rental, I was able to store my belongings

REBECCA Z. 
Rating:
3.0

I didnt like how they charged me 56 dollars after I brought it back with same amount of gas and cleaned and 1 day early being how the fixed rate I paid at my pick up was over a thousand bucks for 8 days and 1900 miles and I brought it back with only 18 hundred miles used and a day early. Very discouraging how I was jawed out of money. I'm going to report this to my bank and tell them to put a hold on that 56 bucks that uhaul jawed me out of. I will be using Penske from now on if this isn't handled.

Justin B. 
Rating:
5.0

Customer did not leave a comment.

WAYMAN D. 
Rating:
3.0

The auto transport we picked up broke immediately in our driveway; mechanic came out to help get it off the hitch, which was great. Problem is UHAUL, not the mechanic.

Christopher H. 
Rating:
4.0

Customer did not leave a comment.

SAMUEL M. 
Rating:
5.0

Customer did not leave a comment.

Sophia M. 
Rating:
5.0

No complaints

RONALD P. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
5.0

Auto Masters is amazing! They made sure that everything was secure with the uhaul. RGV finest!

MONICA E. 
Rating:
5.0

Customer did not leave a comment.

Liz G. 
Rating:
5.0

Mike very helpful. Price was great

ANTONIO E. 
Rating:
5.0

Friendly and fast. Thank you

SNYDER D. 
Rating:
1.0

No 1 thing rong with the location ....x..celent service....on the other hand ...u haul sucks and its a rip off ...i called 2 get a truck ...in laferia tx ...since it was 1 mile away from work .....this ..f@cking morons put my info ..in the system ....ask 4 a card # ....i was ok they have 1 .....no this moron puts me in the system. ..their was a hual 1\2 mile away from my house ....with the unit i needed ...but this fuck heads send me 15 miles away 2 pick 1 up ....15+15 - 30 miles ...$1 mile ...so yes this will be my last time renting Uhaul ....equipment ....so thank u & gi fuck ur selfzzzz......so ppl dont call uhaul .....look around be4 u call them they a bunch of thifes

Jose P. 
Rating:
5.0

The sales associate was extremely helpful and the customer service was outstanding.

JUAN G. 
Rating:
5.0

Had to go back and exchange trailer because license plate was expired.

Javier L. 
Rating:
5.0

The location on Stuart Place was excellent. Friendly staff and very helpful. However, I booked online, and when I was scheduled to pick up my truck, nobody at the location selected online for pickup could help with my order. The initial location also did not have a truck available that day. It was very confusing and stressful to track down a truck between Brownsville and Harlingen, Texas.

Dustin W. 
Rating:
5.0

Customer did not leave a comment.

THOMAS F. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey F. 
Rating:
5.0

Customer did not leave a comment.

Elizardo E. 
Rating:
5.0

Customer did not leave a comment.

JOHN W. 
Rating:
5.0

Mike was friendly and helpful. A+++

Luis S. 
Rating:
5.0

Customer did not leave a comment.

ELKINS D. 
Rating:
5.0

Customer did not leave a comment.

trinidad T. 
Rating:
5.0

service with a smile, a hard combination to find these days. Thumbs up !

THOMAS F. 
Rating:
5.0

Customer did not leave a comment.

rey Z. 
Rating:
3.0

Our rental contract was not done as we had requested on line (put us down for 5 days instead of six) we did not catch this until we went to return it. I was offered a 20% discount when booking. When I asked about it he said the people on the other end would take care of it and did not apply it then when it should have been done there.

jean J. 
Rating:
5.0

Customer did not leave a comment.

james C. 
Rating:
5.0

Customer did not leave a comment.

laren G. 
Rating:
5.0

Excellent customer customer

Elias E. 
Rating:
3.0

I tried repeatedly to pre register but the website wouldnt accept it and had to do everything over again at pick up site

Danny H. 
Rating:
5.0

Customer did not leave a comment.

christina M. 
Rating:
5.0

Customer did not leave a comment.

EARL W. 
Rating:
5.0

BEST UHAUL PLACE IN TOWN!!

RUBEN A. 
Rating:
5.0

Customer did not leave a comment.

trinidad T. 
Rating:
5.0

Customer did not leave a comment.

BRENDA E. 
Rating:
5.0

Nothing, all my experiences with Uhaul has been positive.

Glen P. 
Rating:
5.0

I was expecting $15.00 back for cleaning the inside of the unit?? Art Menendez 956-236-1137

Arturo M. 
Rating:
5.0

Customer did not leave a comment.

ALVARO O. 
Rating:
5.0

Customer did not leave a comment.

Ricardo S. 
Rating:
5.0

The best U-haul service I have experienced. The service they provided was truly exemplary.

KEN H. 
Rating:
5.0

No improvement needed

CHRIS S. 
Rating:
5.0

Customer did not leave a comment.

WELDON M. 
Rating:
5.0

Customer did not leave a comment.

BEVERLY W. 
Rating:
4.0

The vechile was fine. It could use some more horse power in the engine.

Gilbert F. 
Rating:
5.0

Front desk was friendly, informative and gave us suggestions for our next furniture haul. I highly recommend as drop off.

jamie H. 
Rating:
4.0

Customer did not leave a comment.

MICHELLE F. 
Rating:
5.0

Wendy, the owner, was exceptionally courteous, cheerful and helpful. I have recommended her company for years and will continue to do so. Thanks.

ken H. 
Rating:
5.0

greeted me by name as I entered the facility and handled the turn in very quickly

fred S. 
Rating:
2.0

Was closed. And it was really scary looking with long grass and weeds and different pieces of uhaul schattered. I had to unhook a 6x12 by myself and hurt back. When drove away I was concerned that I wasn't doing the right thing. Contacted CS and was told it was ok. Got a call on Sunday from Corpis Christi asking where's the trailer. I explained and they said the place would update on Monday. Guess the world only travels on weekdays from 9-5!

Charles H. 
Rating:
5.0

Always very friendly!

ROBERT G. 
Rating:
4.0

Customer did not leave a comment.

Wanda K. 
Rating:
5.0

Customer did not leave a comment.

Diane S. 
Rating:
5.0

Customer did not leave a comment.

Ron R. 
Rating:
5.0

Excellent service and a very friendly attitude.

Dean K. 
Rating:
5.0

Windy with Auto Masters in Harlingen,Tx provided amazing service! Will do business with them anything. The best in the RGV!

MONICA E. 
Rating:
5.0

Customer did not leave a comment.

DAVID J. 
Rating:
5.0

Customer did not leave a comment.

Scott B. 
Rating:
4.0

Customer did not leave a comment.

Raymond C. 
Rating:
5.0

A smooth move for a 550 mile trip!! Thanks!

Charles B. 
Rating:
5.0

Customer did not leave a comment.

Diane S. 
Rating:
3.0

Left trailer after hours so no big deal

Anthony E. 
Rating:
5.0

The attendant was quite helpful and I would not change a thing!

ROBERT G. 
Rating:
5.0

Wendy was extremely friendly and helpful!!! I would highly recommend this location for U-HAUL rentals!!

LETICIA M. 
Rating:
1.0

I was over charged and they didn't want to help me and just said to call customer service. Was very rude and disrespectful. Never again will I use uhual because I have never recieved such bad service from uhual until now. I am prior military and would always use them

Kimberley L. 
Rating:
5.0

Great

jerry D. 
Rating:
5.0

Customer did not leave a comment.

pablo B. 
Rating:
3.0

The location was a little out of the way but easy to find and easily to access. Wendy was tbe associate and was excellent in every way. She was the whole experience tolerable, except she wouldn't help us move. Lol. Really, she was great!

LELAND M. 
Rating:
3.0

For local use have a better rental package. Like 1st 100 miles free then charge .50 cent a mile would work better. 1 rented for 1 day my bill was $140 unexpected not happy.

HERMINIO R. 
Rating:
5.0

Customer did not leave a comment.

FABIAN R. 
Rating:
5.0

Excellent customer service

David S. 
Rating:
4.0

Customer did not leave a comment.

Stevi M. 
Rating:
5.0

Customer service was great. I will rent from this location again.

Manuel F. 
Rating:
5.0

Excellent service! Arrived without calling ahead, I needed an appliance dolly. Was concerned that the dolly would not have been maintained, but it was in very good condition, the strap and hardware were intact. I use this U-Haul place because of the personnel, they are very helpful. They greet you with smiling face's and help you load up the equipment in your vehicle. I would recommend this U-Haul to family and friends.

GERD O. 
Rating:
5.0

Customer did not leave a comment.

Josue F. 
Rating:
5.0

Super friendly and helpful.

Marilyn M. 
Rating:
5.0

excellent and friendly service

THOMAS M. 
Rating:
5.0

Customer did not leave a comment.

SUSAN S. 
Rating:
5.0

From the first time I went here my experience was nothing but professional. Counter person very comfortable to talk to. When I picked up trailer, I had a tech from shop help with hook up and tested all lights to make sure all is working. He explained the braking system and how they work, very professional. I will recommend this place to everyone that is in need of a U-Haul.

GERD O. 
Rating:
4.0

Customer did not leave a comment.

RACHEL V. 
Rating:
5.0

Nothing juat keep up the great work..

Frank O. 
Rating:
3.0

Customer did not leave a comment.

Robyn J. 
Rating:
5.0

Customer did not leave a comment.

EDWARDO S. 
Rating:
1.0

The sales person didn't want to rent the truck out , even though I had a reservation, wasted 1hr of our time. I had 3 men on the clock.

JEFF M. 
Rating:
4.0

Customer did not leave a comment.

Jerry C. 
Rating:
5.0

same

Lynn S. 
No reviews have been submitted for this location.

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