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Marshall L.
Customer Reviews for U Stor It
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was 20 mins late returning the trailer and got charged a second full day i fell like that is wrong it wasnt even a full hour i will never use uhaul again if i dont have to
Jason R.The online check in for pick-up was broken. I was on hold for 45 minutes so I could get in touch with a uhaul representative to fix the issue. The truck was very rough to drive right off the lot. It was an uncomfortable drive. The only reason I would recommend uhual again is because it is so much cheaper than the competition, but it shows. Overall uhaul made my move tough.
Jacob P.This uhaul was gross I cleaned it with Lysol Wipes and left them Inside so they could see how nasty it was. I will never use this location again. It was dusty, smelly, sticky and just filthy I don't think they clean. Or sanitize then at all You would think with covid they would.
Maggie C.The staff was very helpful during my entire lease. I will absolutely recomend this facility in the future.
Robert G. | Overall ExperienceOther than a billing issue with Uhaul corporate this rental was excellent and Richard is always a pleasure to deal with and helped with getting the billing issue straightened out
DAVID JOSE L.The lady at the Palm St address in Huntsville Tx was VERY VERY rude!!!!! Would NEVER recommend this location to anyone. UHaul needs to tell people that the Palm St address will only accept motorized uhauls not trailers.
Stacey G.Include phone number of their location on your website. Could not call them when we needed directions.
FRANK S.Accept military defferment
TANYA T.