Customer Reviews for U Stor It
(U-Haul Neighborhood Dealer)

29 reviews

1123 US 190 E   Huntsville, TX 77340

(936) 755-4669

Location Hours

  • Mon-Sat: 7:30 am - 6:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(936) 755-4669

1123 US 190 E
Huntsville, TX 77340

Services at this Location:

Location Hours

  • Mon-Sat: 7:30 am - 6:30 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The price was much higher than expected. $70 for one way 4'x8' trailer. Renting another in San Antonio for much less.

Darryl L. 
Rating:
5.0

Customer did not leave a comment.

susan M. 
Rating:
4.0

Customer did not leave a comment.

Shawna A. 
Rating:
4.0

This drop off location was too far away, there were 2 other locations less than 2miles away

April H. 
Rating:
5.0

Customer did not leave a comment.

Jacklyn W. 
Rating:
5.0

Excellent and fast service.

nathan B. 
Rating:
5.0

Customer did not leave a comment.

Jason R. 
Rating:
5.0

The license plate was bent and got me pulled over while driving through the panhandle of Texas which warranted a complete search of my car stuffed of moving boxes. Causing me too lose two hours of travel time to California. The officer wrote me a ticket for "paraphernalia"when he found a 1 of 4 collector item yeti cup holder he considered a "hide". Now I have to pay a 300 dollar fine. Very ridiculous. Other than that the pick up and drop off was smooth and personal was kind.

MICHAEL P. 
Rating:
5.0

The lady at the front desk was super nice and helpful

Jason R. 
Rating:
3.0

Customer did not leave a comment.

Marshall L. 
Rating:
4.0

I was 20 mins late returning the trailer and got charged a second full day i fell like that is wrong it wasnt even a full hour i will never use uhaul again if i dont have to

Jason R. 
Rating:
5.0

Customer did not leave a comment.

Darell L. 
Rating:
5.0

Customer did not leave a comment.

CHATAQUA F. 
Rating:
3.0

The online check in for pick-up was broken. I was on hold for 45 minutes so I could get in touch with a uhaul representative to fix the issue. The truck was very rough to drive right off the lot. It was an uncomfortable drive. The only reason I would recommend uhual again is because it is so much cheaper than the competition, but it shows. Overall uhaul made my move tough.

Jacob P. 
Rating:
2.0

This uhaul was gross I cleaned it with Lysol Wipes and left them Inside so they could see how nasty it was. I will never use this location again. It was dusty, smelly, sticky and just filthy I don't think they clean. Or sanitize then at all You would think with covid they would.

Maggie C. 
Rating:
5.0

The staff was very helpful during my entire lease. I will absolutely recomend this facility in the future.

Robert G.  |  Overall Experience 
Rating:
5.0

Other than a billing issue with Uhaul corporate this rental was excellent and Richard is always a pleasure to deal with and helped with getting the billing issue straightened out

DAVID JOSE L. 
Rating:
5.0

Customer did not leave a comment.

MARILYN M. 
Rating:
5.0

The lady at the Palm St address in Huntsville Tx was VERY VERY rude!!!!! Would NEVER recommend this location to anyone. UHaul needs to tell people that the Palm St address will only accept motorized uhauls not trailers.

Stacey G. 
Rating:
5.0

Customer did not leave a comment.

KAYLEIGH R.  |  Overall Experience 
Rating:
4.0

Include phone number of their location on your website. Could not call them when we needed directions.

FRANK S. 
Rating:
3.0

Accept military defferment

TANYA T. 
Rating:
5.0

Customer did not leave a comment.

Anita M. 
Rating:
5.0

Customer did not leave a comment.

LISA MARIE E.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LARRY B. 
No reviews have been submitted for this location.

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