Customer Reviews for U Stor It
(U-Haul Neighborhood Dealer)

13 reviews

8757 Louisiana St   Merrillville, IN 46410
(Southlake)

(219) 472-1382

Location Hours

  • Mon-Tue: 9 am - 5 pm
  • Wed: Closed
  • Thur-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 12/24/2021 - 12/26/2021: Closed
  • 12/31/2021: Closed

Services at this Location:

Contact Us

(219) 472-1382

8757 Louisiana St
Merrillville, IN 46410
(Southlake)

Services at this Location:

Location Hours

  • Mon-Tue: 9 am - 5 pm
  • Wed: Closed
  • Thur-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 12/24/2021 - 12/26/2021: Closed
  • 12/31/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

No problem quick and excellent service from Meagan

Carlis D. 
Rating:
1.0

The girl at the desk was not friendly. She marked with a yellow highlighter to return the truck with a full tank of gas , when it was only at a half. I returned the truck with in the hour and the girl was gone to get a donut and a Starbucks drink. I was wItiyoutside for her when she returned. She opened her car door and shouted put the key in the box I am on lunch. I told her no that I had a question about the gas marking she made, very unprofessional. I will not deal with this uhaul office again.

Nancy G. 
Rating:
2.0

I requested a 7am pickup when I booked my uhaul because the location accross from my house opens then. I got a call from uhaul the night before that I had to drive about 15 Miles away from the location and it won't be open u til 9am was 15min late to open location. I hired movers to load the U-Haul that I had to reschedule later in the morning.

Shelli W. 
Rating:
4.0

Nothing. Very nice People!

Chantal L. 
Rating:
5.0

Customer did not leave a comment.

TaMyrah M. 
Rating:
5.0

Customer did not leave a comment.

ADEWUMI J. 
Rating:
3.0

Megan delivered exemplary customer service.

BRIDGET F. 
Rating:
1.0

Customer did not leave a comment.

BRYAN KEITH M. 
Rating:
3.0

Customer did not leave a comment.

Christopher F. 
Rating:
1.0

Employee lacked experience , took over an hour to rent trailer, charged me more than what was quoted over the phone and told me there was not she could do

Chris S. 
Rating:
5.0

Customer did not leave a comment.

Caroline C. 
Rating:
5.0

Customer did not leave a comment.

Caroline C. 
Rating:
3.0

I recognize things happen in life but, when I went to pick up my rental at this location. I had to wait do to the manager of the storage facilities being fired the day before and not leaving any paperwork for the day of my pick up. The associate on duty was helpful about helping me fix the issue.

Andrew R. 
No reviews have been submitted for this location.

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