Customer Reviews for U Stor St Johns Bluff

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U Stor St Johns Bluff

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Scott A. on

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That truck was obviously "well worn" and the interior of the cab was not clean. I don't care it was a very short move but I wouldn't recommend that truck for a long haul!

William S. on

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Not charge me for gas when I bring it back with more gas.

Joann A. on

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Richard I. on

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Cory M. on

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Brent L. on

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Ruth H. on

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Truck itself made a lot of noises while driving and would shake horribly when nearing 60mph. Didn’t feel safe to drive on the highway. Steering wheel was soft as were the brakes.

Carlton S. on

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HWAJUNG K. on

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I filled the gas before dropping off the truck but got charged. Don't understand. I have a picture taken as a proof.

Ashley W. on

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Bassam Romio J. on

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Anthony P. on

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Robert C. on

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NASH K. on

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Nick C. on

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Richard I. on

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MARIA M. on

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was a little difficult to park to return (not a lot of space)-friendly staff considering it was a busy day! Would definitely recommend.

Amanda M. on

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I remotely checked in my phone through the app on a day this location was closed. I called to verify everything was in order the next morning and the man that helped me was extremely kind and helpful. I will definitely rent from this location in the future.

Raymond S. on

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Michael S. on

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Dennis B. on

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I prefer this location and since I started using your app, I forced me to other locations. Not being able to reserve trucks from this location is very frustrating

David S. on

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Would have been nice if the windshield was clean on inside and outside so I didn’t have to do it . Did appreciate tires with a lot of tread, they looked rather new!!! Good for SAFETY!!!

James M. on

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Connie W. on

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LARRY H. on

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This is the second time I rented a truck from U Store in Jacksonville,FL. Dan the Shift Mangr. at U Store went above his way to make sure my move was a success. Larry

anthony F. on

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Very friendly and accommodating. The Van was spotless.

Grayling V. on

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The check In was a long process. This wa the first check in for the employee. The check In app didn't work well on his phone. Uhaul should have a question about the equipment. The truck was hard to drive due to the extra play in the wheel. The steering should be checked.

Brittany S. on

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courtney R. on

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The mobile check in was too long and not convenient like I expected. I understood the reason why due to the legal and compliance factors but felt it would've been much easier if in just checked in at the counter and saved me some time because I had to take pictures and do everything myself in the rain while attempting to meet the deadline.

Debra M. on

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Dennis B. on

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Kimberly C. on

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