Staff was very nice and easy to work with! Pickup and drop off were seamless!
Zachary PCustomer Reviews for U-Haul Moving & Storage at Lake of the Ozarks
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Joshua was awesome to work with!
Christa MCall the day before pickup like you say you will and make sure everything is correct. Don’t change location pickup without telling customer.
Roger FIt isn't technically open which i didn't realize which made the process have a few kinks but over all it went well. The mileage you pay for is a bit pricey but otherwise it was great
Sydney RNa
KEITH C | First ImpressionsAWESOME PLACE!!!
NORVELL SExcellent all the way to the end. The gentleman that helped us was on point. He made our experience even better. I believe his name is Troy.
chris cTrevor was amazing!! Would definitely use this uhaul location again and would highly recommend!!!
donald mvary nice people,efficient and groomed
daniel dThe experience we had was exceptional. Troy and Josh did a stellar job. Their customer service was excellent. In fact, I’m inviting them to our holiday dinners! They treated us like family. Well done!
Debra EWell equipped store. Excellent service from Troy!!
Donald WTroy was a pleasure to work with, very friendly and knowledgeable. Great experience
randal s | First ImpressionsThe GM was awesome and very willing to help and answered all our questions. I will definitely recommend his store to anyone!!
Debbie HGreat facility! Troy was so easy to sign up with. Thanks Troy.
steve p | First ImpressionsA++++
CHRIS SBrand new, state of the art!!! Super easy!
Steven TQuick friendly sign up.
bernard p | First ImpressionsMaintain your level of excellence.
Clifford RNa
KEITH CVery friendly and helpful. New facility, so very clean and inviting. Staff very knowledgeable. Would highly recommend to everyone.
RICHARD WSo very helpful in the midst of a move. If you’re in crunch time… these guys are aways awesome. Theys have all the answers.
Virginia B | First ImpressionsTroy was so helpful and kind….thank you
James H | Online Move InTroy was very helpful with getting me set up for move in and on move in day, Josh?(I believe that was his name? not sure) was super helpful!!!
Kurt D | Online Move InQuick and easy same day local rental. I would rent again as my needs warrant. Troy was helpful and friendly.
WILLIAM KFriendly staff, well prepared and diligent as well!
SCOTT JVery nice facility. Much needed. We had a shortage of covered storage for large RV’s in our area.
BRADLEY S | First ImpressionsGreat customer service, I was very impressed with everything
ROBERT KStaff was fantastic. New facility is nice. Troy was very accommodating.
James DThis location was amazingly helpful. They were patient and courteous. They also had an excellent selection of vehicles and were open for business the most hours of any U-Haul around! Thank you for an awesome experience!
CARLA WOccupancy date is wrong. It should be 4/1/26. I talked to Troy.
DONALD D | First ImpressionsTroy was very helpful and clearly explained any questions I had. The nicest Uhaul facility I have ever done business with.
EDWARD DAbsolutely helpful and accommodating staff, great service, knowledgeable!! We will be moving across country and will definitely use this location as a hub for needed services, products and help.
Connie P | First ImpressionsExtremely helpful, courteous and knowledgeable staff!
CONSTANCE PGreat location, exceptional facility and just easy all around experience. Great customer service.
CHRISTOPHER FTroy was amazing! He called me the day before and was very communicative!! He really made my experience amazing
Ryan EWhat can I say... Growing pains. Put up a sign!!!! Van was excellent. No sign on the highway to the entrance. Kept going in circles trying to find the place at night to turn in. Troy was helpful after I figured out how to find the key vault. Appreciate his support. Ladies on the phone were helpful as much as they could with a new location. Key lock box behind building on a wooden scaffolding that was not lit at night with the wind howling and freezing temperatures with phone light was a fun time. I filled up the vehicle tank to where it was supposed to be but driving in circles at night trying to find the entrance was wasteful. Tell Troy thanks from Trey... U-Haul, a moving adventure....
William MStill under construction so a bit difficult to locate where to go for keys when doing mobile check-out, but fantastic facility. Employees were excellent on check-in!
TODD RThe manager took good care of us and had us on our way very quickly.
ORMAN CThe manager was incredible, super friendly and super knowledgeable about his products. Excited that this new facility is in our area!!
Zechariah D