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Alexander BCustomer Reviews for U-Haul Moving & Storage of Brooklyn Park
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service EXCELLENT!!!!!! Thanks!!!!
James MBetter customer service.
Jeremiah BJust want you guys to keep on doing good
Nasiru YThe storage prices is a little expensive but the first month being free really helps for ppl that only needs it for a few weeks
Kirkeisha W | First Impressionsthe checkin and check out people where super nice and made the rental very easy
bonnie rFriendly, did his best for me to go on my way with advice
Daniel CPlease make sure that all your employees are customer friendly! The guy that brought the truck to the front was not really helpful to me. I had to go back in to help before leaving with the truck.
cecelia cIt was a good experience, but it could have been a great experience. When I picked up my car, I waited for over an hour to pay my bill even though there were only 2 people ahead of me. Another person to process payments. There was only 3 people ahead of me! The only good thing was, Jason, who actually did a great job on my car. If not for Jason I wouldn't use your company again. Add ore more person to check out people right before closing time.
Robert HI did an after hours return, but the app crashed in the middle of it and would not allow me to continue. I’m not sure if it went through. Really frustrating!
DAVE CThe management policy of paying for service of renting a truck should be reviewed, I mean charging an intend mileage and charging for the actual service usage. The management should look into how the charges and deduction could be done once at the end of service.
Samson SSuper simple & quick
Thayne JEmployee that prepared equipment for rental was fast and efficient and the employee that completed the rental was too. I rented a 4 wheel car hauler and it worked well. I rent one seasonally to store my vehicle and will continue to do so.
Terry BI dropped off after hours.
Tim DNothing great service
Tylesha FWe had our reservation location changed 1 hour prior to picking up UHaul to a location that was 20 minutes further away which adds a LOT onto our overall mileage cost. Customer service was responsive, kind, and offered us a $50 credit which we appreciated and brought the cost down to about what we would have paid at the location we originally chose. For pickup, it was very confusing for first timers. The picture they give you to locate your truck is tiny and you can’t see any details as it won’t let you zoom in, and the parking spots are labeled very poorly (on the ground underneath snow) and not in an order that makes much sense. We could have saved ample time by going in to the customer counter first where they just tell you where to find your truck and give you the keys but following the instructions on our phone had us looking all over the place for the truck, then going inside for the keys eventually so we recommend everyone go inside first when you get there since you have to go to customer service counter anyway for the keys.
Maria ACustomer service was excellent.
OLUWADARE AMore thorough maintenance of the trucks. The brakes were slipping and gas pedal was touchy. Truck would barely get over 25-30mph without putting foot down on gas pedal hard (DC-1548 T)
Caitlyn WEverything was great
shamari c | Overall ExperienceI was given a truck that the rear lights did not work and did not find out until I was driving at night.
Kelli CHave more staffing. Improve your technology for renting and after hours drop off.
Joshua WFriendly staff. Perfect experience.
Jamie DNice service.
Francis NRealized upon return of the cargo trailer that it had expired Ohio license tabs from 2/23. It’s March, 2024, I towed 1200 miles from Louisiana to Minnesota.
Linda SReally helpful staff and answered all questions patiently. One tire on the 4' by 8' trailer rented for 1750 mile trip was almost bald. Did not notice until on the trip. Pointed this out at the drop off site in Az
Michael ETruck was really dirty. Windows really dirty. Customer service excellent
glenn gYour mobile app or the 24/7 pick up app was the worst i have ever tried never did get it to work for me
rachel cCargo van was easy to drive and load. Really impressed.
Glenn MAll was okay and efficient
Bill PWe always receive fantastic service from the Brooklyn Park U-Haul. Thanks for always being on top of our needs!
Harry MThe way the key turns in the ignition is a little tricky. You could do a more thorough walk through at the beginning of rental to explain that and to confirm the back of the truck is empty.
STEVE EIt’s cheaper and affordable so thanks
james wLong line at check in. I was surprised that a second employee was directed to "check in returns"... rather than help with customers. I did receive help, when I requested it, from an employee in the lot. He assisted in a tricky backup of the truck (packed side by side... with another row behind it). It would have helped to get a brief orientation to the truck.
Linda NThe vehicle I got was very hessitant in changing gears. It lets out this loud howling sound as if the vehicle was going to blow apart. The transmission should be checked.
Lawrence EI wanted to say that JAQUAN was awesome!!! He was efficient super friendly and even brought my truck up for me to the front door. You guys are lucky to have him as an employee!!!
Shannon OLove ❤️ and respect will improve
Moses GAlex and his team always deliver top level service. Thanks for the support!
Harry MCoated with dirt upon pick up. Was charged more than listed price. Rep made multiple excuses of why it kept being a different price.
stephine hThe cargo van that I rented was not very clean. The personnel were knowledgeable and friendly.
Quintin SNot a lot of customer parking available
Brian LYour app for use sucks.
Susan OEverything was great!
John WThe only negative was a thought the price was too high for the small size if the unit. Otherwise I think this facility is fantastic.
LISA M | Overall ExperienceNothing everyone was amazing very easy awesome staff
ben PFriendly and helpful staff.
David KGood full service for quick return
Douglas GAll went well
gary lStaff very attentive and professional. Always a pleasure working with them. Would like a straight drive thru to drop off trailer. I would think stream lining paperwork further.
john kThe service was friendly and welcoming, above and beyond as always
ALAN Mthey were good help . thank you .
jesse cStaff were helpful but the process in the app sucks. Why would I wait for my identity to be verified when I can just pick up from the front desk?
CONNOR BThey were slow to open and serve customers
Michelle FAlex and the rest of staff were professional and very helpful. Alex is amazing
Teresa d | Overall ExperienceClerk had excellent customer service skills and was very helpful.
debra m | First ImpressionsLie to me about my storage space an when I tried to get my money back for unit they told me I can’t since they sold me the unit but not even piece of my furniture could fit in there let alone my table
Larry W | Overall ExperienceMy storage was like the very last one upstairs there was no elevator or no other access door
EBONY J | Online Move InTop service, friendly staff very clean and super organized!!!
Mckaylyn h | First ImpressionsThank you
Shenna G | Overall ExperienceI liked the services I received!
Ray J | Overall ExperienceThe whole experience was great! The access to the facility, being able to come & go as needed, the staff was helpful and knowledgeable, the facility was clean; overall it was a great place for my storage needs.
Joyce P | Overall ExperienceVery helpful
qiana p | Overall ExperienceGreat experience
Shawn E | Overall ExperienceThe ceilings are low and hallways not very wide. If I had a large house and needed to store my furnishings I would need a larger warehouse.
David W | Overall ExperienceThe staff here are incredibly helpful friendly people and this was the most pleasant experience I've ever had in 40+ years of renting trucks.
Tim S | First ImpressionsNice and friendly staffs. Good customers relationship.
freebon e | Overall ExperienceProfessionalism at top performance, They are friendly and explanedcevwrything very well. Thank you Uhaul !
Shirley T | First ImpressionsThe staff was very accommodating and helpful for my moving process. I will be using them again in the near future.
Malika W | First ImpressionsThank you you guy’s was great I really appreciate the respect and the generosity!!
Tadasha C | Overall ExperienceWhen I 'reserved' a storage space 3 weeks before my rental I had no idea that on the day of move in I would be told there were no spaces the size I reserved. I was told at the counter on check in day, luckily we had space at a family member home to store the items that did not fit in the smaller space we were given. I think a message a day before at least would have been appreciated. The employee at the counter was friendly and fast but it did not make up for this inconvenience.
margaret W | First ImpressionsI move out on Saturday the 06/17/2023 @ 5:30 & not the 06/18/2023 as written on the survey.
Comfort C | Overall ExperienceThis center did have an issue with leaking gutters and overhang. It caused an issue with getting wet and also with serious ice buildup on the pavement right where guests walked to unload their trailers.
LISA M | Overall ExperienceThe location itself was clean, & well lit. I didn’t think mice would be an issue, but they were & they pooped & peed on everything in my storage unit. They ruined my mattress, i had to actually throw it away due to the damage the mice caused to it. I definitely wouldn’t recommend this location.
Hayley K | Overall ExperienceWhen I set the alarm off the second I didn’t get much help from customer service to ensure I use the correct keypad.
MARLENE S | Online Move InI must say after being here for 1 years and half it has been pleasant, helpful and the staff has always been helpful. 1 thing I would love to see, before I share I must say the place was well kept and clean inside units and hallways. I would love to see a dumpster. When you need to dispose some items, like you all have donations I would like to see a place to get rid of items. Thanks Uhaul I would come back to this location anytime. 👍🏾
MARITZA M | Overall ExperienceI received the best most kind help From the Manager when I needed his help for 3 years Alex has been more than helpful I can’t explain how GRATEFUL I AM he saved my business that when down in the pandemic . I will recommend everybody I know to use his facility as long as I’m on earth.
yosha s | Overall Experiencevery helpful and friendly staff. excellent customer service!
Juliet I | First ImpressionsThank you.
tina a | Overall ExperienceNice place but small inside for the price It’s just my view
Comfort C | First ImpressionsThanks again for all your service
tony h | Overall Experience❤️❤️💯🫧🫧👍🏾👍🏾😊😁😀
Christine C | First ImpressionsWe have rented on & off over the course of 5 years. Very nice facility. The staff is great!!
Robert P | Overall ExperienceThank you!
Jeannette N | Overall Experience…
michael d | First ImpressionsEverything flowed very very well from the business perspective thanks good job!!
Irving H | First ImpressionsGreat experience and would recommend this facility to everyone and all the staff were wonderful and take care of your needs.
Mona P | Overall ExperienceI transported all my things from Texas to Minnesota and then store it in this warehouse, They stole all my things from the warehouse and that’s was not fair at all. I am coming to the store to make a report for you guys to check the camera because my door was lack. I pay all my bills on time and they didn’ Protect my things.
Joanna C | Overall Experiencefrom renting a truck to also getting a storage unit their all on their job and friendly
carri d | First ImpressionsYou were so helpful! It was nice to see models of the units. I appreciate the fact that you have staff on the premises. Thanks again for your assistance!
donna m | First ImpressionsSuper convenient location. Great service from the staff. Safe & Secure! Would absolutely use again.
Javier C | Overall ExperienceThe service was excellent and the employees was very helpful
GREGORY S | Overall ExperienceThey will go that extra mile for you appreciate it
william c | First ImpressionsGreat
Michelle J | Overall ExperienceGreat Maintenance
emmett b | Overall ExperienceExperience no problems staff was very helpful
GREGORY S | First ImpressionsThere was a roach in one of my boxes when I unpacked
anitria b | Overall ExperienceWe had our unit for about 5 years everyone was so helpful. Even changing size up and down numerous times. Definitely would return if need be. Very impressed with cleanliness.
Ernest J | Overall Experiencefacility itself was clean and convenient. Staff were super slow!
James N | Overall ExperienceI had no problems at all..
Thyrel T | Overall ExperienceThey said I was getting some money back.
Tami G | Overall ExperienceHappy client
James W | Overall ExperienceThey were friendly helpful professional and patient!
sean h | First ImpressionsThank You!
Vilayvanh C | Overall ExperienceStaff was professional, knowledgeable, helpful and very friendly
Solomon V | First ImpressionsI would recommend anybody to go with u haul company because it’s a one stop shop if you need a truck it right there, need a storage it right there, you don’t have to drive from place to the other and the price is reasonable
danta c | Overall ExperienceI hope I don't have to move again and put my stuff in storage but if I did I would most certainly use UHAUL!!!
Lenardo W | Overall ExperienceIt was awesome,the agent well
Julvenia C | First ImpressionsThx to the uhaul family
Ethel I | Overall ExperienceIt would be very helpful to have lights in the storage units. I had to buy a lantern so I could see the contents of the boxes.
DONNA K | Overall ExperienceFrom my experience do a great job and personable people there I will always suggest so you folks to go pee when I know!
Lenardo W | First ImpressionsThis Uhaul has treated me like family. I am so grateful
MACDELLA A | Overall ExperienceHelpful
ALBERT M | First ImpressionsI had the truck for 2 days did not get a chance to move it at all because my place was not ready so I just basically used a truck to load all of my items on there and came to the u-haul to give a storage room to spend the rest of the day unload the truck into Yao storage room and I was charged for 3 days instead of 2 days. Not happy with the service cause I was there on the 3rd day unloading the truck they know they should never charge me for a 3rd day because they knew my situation.
TYANNA Y | First ImpressionsThe Brooklyn Park UHaul location continues to provide excellent service. No matter what kind of issue, Alex and his are always there and find ways to help. I moved away from the Twin Cities. Hopefully I find some UHaul location in my new neighborhood with a similar attention to customer service. Thanks, Alex.
Michael S | Overall ExperienceI felt my belongings were safe and secure at your facility. I also enjoyed the cleanliness and the restrooms in the facility. Very organized.
maryjane c | Overall ExperienceAlex (Manager) and Taylor (employee who set me up) where extremely friendly and helped me with everything I needed extra support. Great people.
Michael S | First ImpressionsI love uhaul in Brooklyn Park. They are very accomadating.
Christina T | First ImpressionsMore employees are needed in the office
BRIAN C | Overall ExperienceOverall experience was very good , My one and only issue was that I was not advised of 24 hour option for access until I went around back starring to move in . I think I will be able to work within your business hours but really would have liked to have known abiut this option up front.
Joseph b | First ImpressionsNice
Brittany s | Overall ExperienceThe alarm system was annoying to me because sometimes my card didn’t work outside. On the other hand, I’d rather have it malfunction that way rather than simply not work. It was our only problem with using the storage facility.
Andrew W | Overall ExperienceThe Only issue I had are the waiting times on the phone line. I was on hold for about two hours so I bit the bullet drove to the location Redialed uhaul number For Brooklyn Park location and the phones didn’t even ring I’m guessing and goes to a call center but everything else five stars
Tyler A | Overall ExperienceGot a big mice problem
DERRICK H | Overall ExperienceI always love to store my belongings at U-Haul.
Kpana B | Overall ExperienceThe person who helped me was nice and explained everything to me. I was very happy with the service and how clean the place was
deandre m | First ImpressionsOpen facility longer daily
charles c | Overall ExperiencePlease extend access hours with/without staff. 8pm is too early to close
charles c | First ImpressionsThis storage place did not meet my expectations for the following reasons. First, it was totally inconvenient, you have to haul your belongings through the entire facility to get them to and from your unit. They have one entrance for the storage site. So it’s not like you can pick a door that will at least bring you close to your unit... if you are in the back of the facility, it’s going to be inconvenient. The halls are narrow so if there are others in the hallway you have to turn down a row or they have to in order to allow you to pass. If someone has their door open you will not be able to pass through until they close it. Likewise, if your door is open you will have to close it so others can get through. I requested they open the garage door to the loading dock and was told it was out of order so we had to bring everything out of a door that was smaller and less conveniently located. That wasn’t a big deal, but simply opening the door would have made an already inconvenient job somewhat better. Opening the garage door would also have helped release some of the propane that was in the air. There is a huge you have to pass through that smelled strongly of propane. If you have to pass through it more than a couple times, expect to get a headache. It most certainly seemed like it could not have met health and safety standards. There is also not enough parking near the entrance... had to start loading the truck from rather far away until someone moved their car... and had to watch like a Hawk so we could get a parking spot before someone else... we were loading a whole truck so fortunately we eventually got a parking spot at the loading area. but the parking issue definitely added a ton of time onto the move. I’ve had less expensive units at other locations in the past where I was able to drive the truck right up to the indoor unit... so I was surprised at the poor layout of this facility. I was fortunate enough to get a ground level unit, but half the units are on a second level and you can’t get carts up the stairs so people park their carts at the bottom of the stairs while loading them and it creates s problem when trying to pass. For the cost, it’s totally not worth the hassle. When we were initially storing the stuff we stopped before we were halfway done and I stored the rest of the stuff in my aunts garage cause it was so much work and time to get the stuff to the unit. I would not be able to recommend this facility to a friend in good conscience.
Catherine L | Overall ExperienceLove uhaul
Tiffany W | Overall ExperienceWe had three appointments to get a lock cut off with the manager all three times that we got to our appointment time we were told it couldn't be done because they were too busy my roommate spend $50 on a uber all three times to get there from Bloomington . The manager at the Brooklyn Park U-Haul is very disrespectful unprofessional and overall just very rude. We have rented there for over four years and are soon to be done thank God we have never been late on a payment or anyting there's absolutely no reason for the way we were treated I have contacted the Better Business Bureau about this matter and another private party it's too bad people have to be so miserable
Jerome I | First ImpressionsBest storage unit company ever!!! Five stars, two thumbs up!!
Joshua J | Overall ExperienceHave had storage here for several years, and when we emptied it out last weekend, the floor was covered in mouse poop. For the price I paid monthly, this was unacceptable.
LISA U | Overall ExperienceThe staff sucks. Completely unwilling to help out and rather stupid besides. I'm very glad that I've ended my business with you!
matthew f | Overall ExperienceThe Staff and facility is Excellent!!!
JAMES G | First ImpressionsThe storage space was big and it was clear i have to problem with my things at all
bendu w | Overall ExperienceThe manager at the front desk was very nice and you could tell he genuinely cared about giving good customer service to everyone you don't find that too often these days so thank you for that The only irritating thing was the sound of alarms going off well I was unloading my storage the woman that was cleaning the storage said it was because she was checking storage unit the sound was really loud and irritating and I was moving with two young children who were bothered by it as well not sure way around that but something to consider
melissa k | Overall ExperienceHaving this unit was very convenient.. thank you.
LAKIESHA W | Overall ExperienceAfter hours door makes it difficult for those who need to unload large items. Had no choice but to come with the truck after hours...had to squeeze all my stuff through a narrow doorway.
melissa k | First ImpressionsPeople were helpful and friendly and the place was kept clean. However I don't see a reason that a ramp could not be installed for the second floor customers? Also, it's pretty confusing the first few times you try to find your storage locker. Better signing would be helpful. Otherwise it was what I expected.
julie m | Overall ExperienceThe price could come down or have insurance on items and hours could be open later
michelle c | Overall ExperienceThe bait boxes in the units are not effective. I had to throw out a lot of stuff due to mice urine and feces.
Sonja W | Overall ExperienceThanks you guys
Mike S | Overall ExperienceBrooklyn Park,Mn. Customer service rep wasn’t helpful at all.Receive info on a incorrect storage unit.relocated from out of town and was stuck at this facility, had to choose a different storage facility who offered bigger units which I thought this location did.Rep at this store would not even recommend one of your Other facilities for my inconvenience.Just all around bad customer service!
bobby T | First ImpressionsOne of the best storage I've rented at; also the longest I have ever rented at a storage unit. Clean all the time, and I love the donation area. Thank you!
NHUT L | Overall ExperienceAlex, the manager, was very friendly and helpful. Everything was explained well, i felt confident leaving my possessions in storage.
shantel s | Overall ExperienceThe employee setting up my locker was very nice and friendly, and did everything she could to make sure i get the best rate for the room i was looking for
Daniel M | First ImpressionsBest storage ever
tina l | Overall ExperienceGreat storage place
CASSIE L | Overall ExperienceThis facility gave me the worst customer service experience ever!!!!!! I will NEVER EVER recommend them to ANYONE period. The “GENERAL MANAGER”” lack of customer service.
Brandy S | Overall ExperienceAlex was so helpful, and provided excellent customer service!
Ralph F | Overall ExperienceHighly recommended. Very professional, friendly, accommodating. The facility is very clean and organized. I love their storage. My only concern is that we can only use their uhaul key to lock.
lydia w | Overall ExperienceGreat customer service
antawn d | First ImpressionsAlex is very good with customers 😊
SHIELA B | First ImpressionsThe latch at the door does not work.
LOUIS M | Overall ExperienceNeeds more staff in the front a popular place
Palema M | Overall ExperienceNone
LOUIS M | First ImpressionsI PAID FOR 24 HOUR ACCESS AND COULD NOT GET IN THE BUILDING AFTER HOURS FOR 3 DAYS ?
Mordecai H | Overall ExperienceThe entire experience here was horrible. My family and I were going through a tough time and dealing with the staff here only added stress. I would NEVER recommend this location to anyone.
tamika j | Overall ExperienceGood job
James W | First ImpressionsThey told me my things were safe, and mice ate through my things🤬🤬🤬🤬🤬🤬
alicia m | Overall ExperienceThe staff and service was amazing
JACQUELINE H | Overall ExperienceRecommended business
brenda h | Overall ExperienceGreat service on a busy Sunday!
Ryan W | First ImpressionsIt was the best storage I ever had
ALBERTINE B | Overall ExperienceThe mice are very bad damaged a lot of my things
rakejah e | Overall ExperienceOne suggestion: more flat bed moving carts are needed for the storage area. For the amount of people moving in and out on Saturday, June 22 - - a few more flat bed carts would have been great!
Deborah M | First ImpressionsOutstanding staff and service.
Sonny H | First ImpressionsStaff was very helpful
Jason H | Overall ExperienceTime sensitive but effective
qadeer o | First ImpressionsIt could of been better if the the trailer had better condition tires. I also cut my hand tying down the vehicle on the trailer caused by rough metal.
terry d | First ImpressionsGreat folks to work with...super helpful. Wish they had more staff.
Patricia D | Overall ExperienceIf the accommodations were more feasible for what I needed it to be, I would have stuck with it. Your folks working there are a bunch of class acts - which is why I am filling out this survey.
BriAn W | First ImpressionsThe prices for the storage was to high my only complaint.
CYNTHIA S | Overall ExperienceProfessional service. Helpful and well maintained
Shadrach h | Overall ExperienceTerrible. I spent almost 2 hours registering and the majority of that was spent waiting. Employee was to meet me and show me storage unit location/rules after my purchase. They never came so I left.
Mickey b | First ImpressionsI was told I was set up on auto payments & was not. Received late notices in the mail & a lock out on my unit. Rented a uhaul & online check in did not work. Line wait times were long. Unorganized.
victoria s | Overall ExperienceE eryone was nice and friendly...
Arlanders R | First Impressions🤬🤬🤬🤬🤬🤬🤬
alicia m | First Impressions.
hannah w | Overall ExperienceGreat facility.
JENNIFER B | Overall ExperienceCeilings are too low for what the company charges and U-haul services a whole lot of POOR folks, otherwise they have EXCELLENT staff.
bertie w | Overall ExperienceI very much liked the keep green area This provided a service for those who wante to get rid of stuff and those who could use it
Bill M | Overall ExperienceI really appreciate it the customer service and how they were so patient with me and answered all of my questions they made it very easy for me to get my business done there
carolyn w | First ImpressionsAlan was great, manager was great. Great team.
DEMETRIA W | Overall ExperienceThe people at the Brooklyn Park location were more than WONDERFUL!!!! They went above and beyond on more than one occasion for me in my time of need. Thank you guys sooo much!!
summer g | Overall ExperienceI would like to give thanks to the gentlemen that helped me.He was so patient,helpful and determine to make sure everything I needed I got it. I would definitely use and refer others to you all.Thanks
Renae T | Overall ExperienceIntercom not working
SUZANNE C | Overall ExperienceCustomer service is excellent. Fast and efficient.
tricha s | Overall ExperienceVery good customer service.
tricha s | ReservationWonderful facility and staff. Very friendly and knowledgeable.
fekissa p | Overall ExperienceAlways wonderful manager and staff
SUSAN P | Overall ExperienceI want to thank Alex for being understanding and working with me. For always treating me with dignity and respect no matter the situation.
facia b | Overall ExperienceGreat Experience
Charles K | Overall ExperienceTruck was clean. Facility was clean. Staff friendliness/customer service was mediocre at best. A simple smile would be suffice and not break the bank.
Becky Y | ReservationClean Facility but no elevator in the unit to access the first floor Incase you have heavy things to store and not enough unit on ground floors for storage. Overall not bad.
augusta p | Overall ExperienceVery convenient and easy to use.
sara/ j | Overall ExperienceGreat Customer Service
Jaqueline J | ReservationEverything was outstanding
jim p | Reservationx
Gordon S | Overall ExperienceI truly appreciate everything. Thank you so much
CHRISTINA F | Overall ExperienceAlex and staff was very helpful, understanding, and helpful with everything and we will be going back when we move again
EILEEN T | Overall ExperienceFriendly staff, nice and clean for facility
sabrina c | Overall ExperienceNice safe and secure
Sandra F | Overall ExperienceI appreciate Alex’s help in getting my storage box available after a communication break. He went above and beyond to make it right.
Lori S | Overall ExperienceThe last person who rented my truck was late returning it and they were very helpful and gave great customer service. They even brought the missing dolly down to my storage unit!
DANIELLE A | Overall ExperienceVery kind staff.
MARY J | Overall ExperienceI would like to see a reduction in price.
RUTH B | Overall ExperienceI had the worst experience with manager Alex and I pray tshe god I never need U-Haul again
jameilia h | Overall ExperienceThank you for the support.I appreciate U Haul and all the service you provide
YEVTTE H | Overall ExperienceAdditional hours of storage access would always be welcome. I've been renting there for several years now, and my experiences with facility and staff have always been good.
KENNETH T | Overall ExperienceI left my key at home in Duluth and it cost me $50.00 to have the lock drilled out. That's outrageous! It was an honest mistake.
VICTORIA M | Overall ExperienceThank you guys so much for your help in our move! Greatly appreciated!
tadeusz h | Overall ExperienceGreat Facility!
Andrew L | Overall ExperienceStraight forward,but accommodating and patient.
facia b | Overall ExperienceThe young girl working the counter ( I believer her name is Kelsey) Is amazing. Everytime we have been there to get trailers she has been so helpful and friendly!! She is amazing!!!
Jeffa H | Overall Experiencevery good service
Jennifer K | Overall Experienceclean, friendly and helpful staff, I cannot complain about it at all
shoua/ m | Overall Experience