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Alexis S | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage of Dentsville
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Lamar was awesome but he was the only one there and had a line of over 12 people with no help but he was a trooper. Excellent problem solving skills A+ employee.
Jessica bEasy and pleasant experience returning the truck.
Alex FTrucks are always available
LAWRENCE SThe location I picked up the equipment was very professional. However this is not the location U-Haul told me to originally pick up the transport. That location did not have the equipment we were scheduled to pick up and we were forced to drive across town to Dentsville to pick up the equipment.
DONALD GI didn’t like walking the distance to get the van. I thought that it would be at the front waiting on me, but other than that, it was a good experience
EVELYN BThe trailer worked just fine. It was not in the best of shape appearnce-wise. The customer service was excellent. The technician came to my car and hooked up the trailer for me and helped me put my locks on it to keep it secure during my trip. Thank you!
ROY KBetter customer service
Jeffrey MThe price on the display $129.99, but the stuff member said it’s $145. He said prices went up they didn’t have time to put prices up. I asked for a manager, the other stuff members said that he was a manager who was stuff member taking care of my order. So I had to place an order for $104 it was kind of small. I would not go there again , I did not have time to look somewhere else,. I never ordered a storage before maybe all of them like that., but I would not recommend this one again.
NATASHA R | First ImpressionsNothing everyone was great
BRENDA LTire pressure on my 5x8 was 42 PSI. I had to research this and inflate tire pressure stated on tire to 65. I think at least tire pressure should be checked and correct before giving to a customer. Also the facility was understaffed.
DAVID BFree popcorn 😊
JAMES DAwesome customer service
Lawrence SThe access and hours were very convenient any concerns I had things were explained and the was kind and courteous.
Eshawnda P | Overall ExperienceGreat customer service and always get you check out really fast.
LAWRENCE SAwesome customer service.
Lawrence SWork on customer service, staff has bad attitude.
JOSEPH CMy original pick up location was changed with no notice, I advised it would be a same day return and was billed for additional days even though I returned it the same day
DeJa MThey were very accommodating and helpful. The manger went above and beyond to assist me. Very thankful for that.
jason wForgot name. But his title was General Manager Awesome customer service.
THOMAS Twish I caught his name but the man who helped me with the motorcycle trailer was very pleasant and funny!!
TIARRA TGreat customer service!!!
Lawrence SJust keep have the truck available.
Lawrence SI did not think this was a legitimate U-Haul location. It looks like an abandoned gas station.
Sandy DDropped truck off after hours no interaction with the staff
CHARLES SI loved having the trucks, the supplies, and the storage in one place. The manager was truly wonderful to work with.
FRANCES FPlease put more crew in n this area. A lot of customers are coming in the area but not enough staff to help them.
greildneo fThanks Mike and team.
STEVEN TMaintain your equipment and a get a better GM. Mike was rude, don’t listen and have terrible customer service skills. Front desk clerks did well and customer oriented. Have a great day!.
CONSWALI MVery professional picking up and returning vehicle
BERLAND BI really enjoyed the way my furniture and personal belongings were secure. The daytime Mansger Michael ,was very professional And kind all the time even when I was late making my payments He showed excellent concern whe n I had my accident. (Falling outside tripping on the side of a sign). JANUARY 7, 2025. He.nsisted that I go to hodpital and not wait for later Outstanding representation. THankYou He
emma s | Overall ExperienceYou guys made it happen for me.
JULIUS JDidn’t not no I need a reservation to rent a U-Haul was in line for 20 minutes then was told I need a reservation and he only have small uhauls to check at the other one down two notch was not once told to do a reservation so I call to do one and the same one I went to the first time did have 20 size and had to go back down there again another 10 minutes was wasted instead of him just renting me one the first time
JACKIE HMy truck was not ready for mobile pick up at my scheduled time. Improvement should be made regarding efficient mobile pick up.
KAREN PMr. Michael Brown and Ibn were and have been excellent since the day I met them. It is always a delight to see them when I needed to go inside. It's NEVER a dull moment with Ibn. He is absolutely hilarious and a delight to engage with. Mr. Brown is equally as engaging in his own right. I would certainly recommend the Two Notch location to anyone who needs storage. I was secure knowing that my belongings were secure. I had no issues with storing my things there.
MARY S | Overall ExperienceMichael, the manager of many years, is a hands on, very dedicated individual, who cares about the customer. Would definitely recommend this facility because of him!!
CATHERINE M | Overall ExperienceEmployees are rude unprofessional and have no business working with the public !
ANGEL LGreat experience, highly recommend this U-Haul on Two Notch and Decker, definitely 5 stars in my opinion !!!
ROBERT CThere's a need for smaller trucks with ramps. All the trucks with ramps are large and I needed something small with ramps but there are none maybe look into getting some
JEFFERY FI typically have positive experiences at this location. During my last visit, I reserved a pickup truck. The reservation message indicated that a major credit card or a debit card displaying a major credit card logo was required for pickup. However, upon arrival, I was informed that only a credit card would be accepted, preventing me from picking up the reserved truck. Consequently, I had to select an alternative 10-foot truck, which unfortunately had poor fuel economy and displayed a check engine light and tire pressure warning. To summarize, I was quite dissatisfied with this experience.
DACIAN VPay attention to what you’re doing
Ceyda FReally enjoy the convenience of your facility the staff was very friendly and helpful overall just a wonderful experience thank you U-Haul of dentsville God bless
EUGENE P | First ImpressionsThe guy that was working the desk was rude. He was sitting on the far right side talking to me. Which is covered by the display. I've been there before and they were using the desk that visible. He didn't bother to get up so he could be seen. When I walked in he was taking a call on the business line, if I wouldn't have heard him on the phone it would have been difficult to see him. Since he was on a call when I walked in, I politely stood at the other counter, waiting for him to finish. When you assist customers, its rude talking to them from a distance or behind a display. He could have acknowledged what side he was working on. I had to ask him. Not one time did he get up out that chair. Then the trailer was full or gravel and extremely muddy on the outside. Clearly it was not cleaned by the customer nor Uhaul team. Then when we brought it back the return guy wanted to comment on the dirtiness, like I did it.
KENYA GStaff are always friendly and helpful. Facility is clean and safe.
JACQUELINE G | Overall ExperienceGreat location, friendly and knowledgeable staff, equipment ready upon arrival.
KAPONDA TEverything was above expectations so, no improvement needed.
KESHIA MReps at this location were fast friendly and efficient. Thanks my Charleston friend
SABRINA MThank you
Laquila P | First ImpressionsNone
ANDREW KVery easy to return equipment here.
Richard BAs long as you are a cautious driver , just save your money for insurance.
LYDIA BBest drop off experience! A person answered the phone on the 1st ring when we called. the worker was outside before 7am drop off to help us. We were able to talk to him and get direction so we were late on the return. Being new to the area we didn't know much about the city. He was so helpful and courteous. I wish every location could be this way.
Kevonne BGreat rates and customer service!
CHRISTOPHER PGreat customer service and always keep the truck available.
Lawrence SI would come back and use if and when I to again.
Leah T | Overall ExperienceAwesome quick and easy
CHRISTOPHER JAwesome staff and Manager!
MECHELL R | Overall ExperienceYou don’t have to improve anything. The customer service representative was awesome. I would always recommend this location to anyone.
KRYSTAL BGreat customer service and equipment is always available. Plus always clean and gas up to go!!
Lawrence SFriendly and helpful
ERIC JThe store manager stole my tv. Nobody ever resolve my issue and just made me get insurance. My tv was $1200. And for the locations to have cameras nothing was ever done I was never reimbursed and/or compensated for my loss. I will never use this location again. The store manager Michael brown is the most unprofessional piece of crack I ever met!
Timberly g | Overall ExperienceThe truck was clean. But the truck needs to be fixed. It was jerking the whole time I was driving. Felt like the truck was going to give out at any moment.
Shayna HI returned the truck at night, and this location had a nice lighted tent for returns. My only complaint is there was already a truck parked there, so my lighting wasn't ideal for pictures. Another lighted space would be great for a large store like this.
Bradley PVery courteous and very unique place to be thank you very much for your corporation in this matter
samantha K | First ImpressionsGreat customer service. Thanks for all the help.
VICTOR HMichael Brown friendly and courteous
GARY SRising prices are a deterent to using UHAUL.
DEMEAIL S | Overall ExperienceThe Assistant Lamar was very helpful.
DAVID J | First ImpressionsStaff and Manager were awesome‼️
MECHELL R | First ImpressionsFriendly and helpful staff, convenience
JACQUELINE G | First ImpressionsI enjoyed my experience and would come back to this facility if I never the storage space again.
Elaina L | Overall ExperienceThe GM was great
WILLIAM M | First ImpressionsThe representative was very nice. I think yall need to get more help in the store it was only two representives in the store yall had a line of people.
MICHELLE B | First ImpressionsToo Expensive, mileage ridiculous
KENRICH S | First ImpressionsThe staff was very helpful and saved the day for me! I appreciate all the help!
CURTIA B | First ImpressionsI appreciate U-Haul being the place where I kept my items for the past two years unfortunately because of the constant price raises it was not feasible for me to keep my storage unit. Overall this location was great and I did not have any issues about my items.
Tiffany S | Overall ExperienceFacility lost A/C July 1st and did not notify occupants. To date A/C still seems broken since it was 84 degrees the day I moved out.
Bryan K | Overall ExperienceThank You IBN Jones, for your warm smile, your customer services, is above and beyond Superb. Also Thanks to the manager and staff If I ever in needed of a storage. I will be back there.
Carolyn E | Overall ExperienceMr brown, Michael deserves a promotion. All employees I encountered were super professional and friendly. Way better than the last one red door last year was a nightmare but this experience restored my faith in U-Haul.
Lashawn S | First ImpressionsEverything was great
SYDNELL P | First ImpressionsA very clean and well run storage facility.
Jay H | Overall ExperienceI wish there was a little more lighting in the outside storage areas.
Anabel H | Overall ExperienceMy experience with U-Haul was handled in a professional and courteous manner. The facilities were well maintained and clean. Would recommend your enterprise to anyone. Thank you.
James M | Overall ExperienceI enjoyed renting here but do something about the restroom experience
Tiffany C | Overall ExperienceMicha Brown personally helped us find a storage solution as we were problem solving our process. Great help!
CATHERINE M | First ImpressionsAlmost 2 years and never had a problem
Luis R | Overall ExperienceVery satisfied!
SAFIYAH F | First ImpressionsDifficult to get in touch with the staff.
Madison F | Overall ExperienceEJ and the new manager have done a great job with this location.
Samuel H | Overall ExperienceThis facility is great minus the unaccessabilty after a certain time. A paying Customer should have 24 hr access to His or her storage. Other than this one discrepancy, all else in fine.
Jalaudin H | First ImpressionsPrice was too high for small storage
David R | Overall ExperienceMost definitely would use this facility again.
Sonya M | Overall ExperienceThe team here at has really made my life easier to trust as well as swift in great customer service!!! Kim the manager is an awesome multitasker as she processes customers and employees with charisma. Brain knows how to step right in and willingly help without preservation, such an on point attitude in service. And yet, Natasha who is prompt and communication while the process of in and out takes place. All in all, the team work and effort at this location was above and beyond within their customers relationships... Thanks 🙏🏽
VIOLA F | Overall ExperienceI like the storage because it was very clean well maintained
COSTELLA L | Overall ExperienceNice, convenient, and a fair price.
Vincent R | Overall ExperienceY’all manager is soooo fine! I’m mad I didn’t take a picture of his number. If you are reading this, send it to me 843-630-0692. His name slipped my mind but he fine with locs.
TYNEEK L | Overall ExperienceThe staff was always excellent especially the manager Kim
Broderick G | Overall ExperienceThanks
Steven H | Overall ExperienceHappy
Carol B | First ImpressionsThe storage unit I selected was not available, I went to another U-Haul location, and the people there were more than helpful, they was very nice.
John M | First ImpressionsCustomer service wasn’t great person was on a personal call the whole time. Told her more than once to close my storage out. She was too busy on the phone. Still after I moved everything out she still did not close out my storage. I got charged for an extra month and the storage is empty. I consider that poor customer service. Other than that the unit was great
Antorio J | Overall ExperienceOne lady told me we had 24hr access to the storage unit and that wasn’t true so after 10:30 we were locked out and didn’t get to finish unloading our uhual so we could return it. I spoke to customer service over the phone after hours and the gentleman was very helpful and extended our truck until 10:30 am to return on 8/19 I’m only one person trying to move my things out the uhual and I was rushed they called me 3 times asking when I will bring it back and I explained I’m at the facility and I understand there are new reservations but to act like they aren’t understanding is what gets me. Try moving a 26” foot truck with a 4 bedroom house all alone and see how long it takes. Now when I asked for the key card they said they don’t issue it which means I could have had after hours access to unload the truck and return it on time. Then I was told they charged me for an extra day when I was only a hour late returning and I wouldn’t mind paying the extra $94 it was the way the rude manager spoke to me as if she’s doing me a favor. We need to learn to be more kind in this world you never know what ppl are going through. I just lost my home with my 3 kids and husband trying to figure out our next move and the last people we need is uhual being rude and impatient. It’s life things happen if the shoes was on the other foot you wouldn’t feel good had I disrespected you.
FELECIA H | First ImpressionsCustomer by a couple of employees I encountered were very unprofessional, poor communication, and not friendly. Fortunately, there are some employees who are very professional, friendly and very helpful. The storage facility has roaches crawling inside the storage rooms as well as in the aisles and front entrance. Storage floors and carts are dirty except for the two new just came available a few days ago. There’s dirt trapped in the wax on the floors of two my three storages I rented and I was told it’s best to sweep one of my storage after move out by an employee after another employee told me it wasn’t required.
Mary B | Overall ExperienceNo lock was present when I moved my belongings into the storage
Tyler G | First ImpressionsMy unit was assigned to someone else staff negligence we both had the same unit .I was told we don’t know how that happened yes I am angry 😡.
Laura G | Overall ExperienceWe have used this facility twice and were pleased both times. The only concerns I had were with the man who is allowed to park at the facility entrance every evening. He would drive off when my husband was there but not always when I was alone. Also, the front doors to the facility were not functioning properly and would remain open while he was parked there. We notified management of the door situation.
Laura S | Overall ExperienceAll restrooms need to be in working order. The one in the front entrance to my building has been locked and out of order for many months. I don't feel comfortable using the one in the very back of the facility when I'm alone.
Lynn G | First ImpressionsI would Definitely come back they are very friendly welcoming
stacy b | Overall ExperienceI'm on the second floor they have nothing to use to go up 20 flights of stairs. I was told they have elevators but when I got there they said they didn't have one that's my only problem
Avanta M | Online Move InVery Very friendly staff and helpful
willie b | Overall ExperienceMiss Green, was so great! she is friendly and knowledgeable. It was very to decide to rate from Uhaul because of her. I wish more people was like Miss Green.
Darrel P | First ImpressionsGreat experience
KIMBERLY S | Overall ExperienceThe only thing that is really terrible about your facility is that your bathrooms are always locked, no access. That is what should be addressed.
sylvan g | Overall ExperienceAntwan Robinson was amazing and super helpful! Awesome job!
DAVENNA W | First ImpressionsMy card has been ran for multiple amounts that I did not owe after been a returning customer numerous times I will never use U-Haul again!
Keisha T | Overall ExperienceRestrooms in the units were out of order
Emma C | First ImpressionsVery hard to actually get someone on the phone to speak with. Otherwise no issues.
Pat R | Overall ExperienceStaff members was really helpful. 5 stars for Victoria Devers, she went above and beyond and made my visit an enjoyable experience!
Luis B | First ImpressionsGreat customer service and friendly staff! Price on units are affordable. Store is well stocked with every needed for a move.
Stephanie M | Overall ExperienceGreat business
effson b | Overall ExperienceClean and curteous
Moses K | Overall ExperienceThe manager EJ is unprofessional and rude, from his condescending attitude towards customers, avoiding calls when trying to report a issue, not sticking to U-Haul policies as far as renting equipment, I would not recommend this place to anyone unless it’s placed under new management which reflects uhauls expectations
KELLI K | Overall ExperienceIt was very fast. And very clean. And I like how easy the process is to move in.
Jason P | Online Move InI loved the convenience of being able to drive inside the building for privacy of moving in and out my items.
Nicole T | Overall ExperienceThe only problem I had is that my car was not properly secured and strapped and the drop off uhaul location confirmed that and said my car could’ve flew off because of that. The other problem I had was through the moving helpers when the person who confirmed my movers scheduled them to come on the wrong day.
CRYSTAL B | Overall ExperienceI love this uhal facility already. Victoria was helpful with explaining the rates and process, making my move in very easy!
Maria W | Online Move InThe price is also fair.
sylvan g | First ImpressionsI will never use uhaul again if any other options are available. The staff was not helpful and at times very rude. The last two trucks we rented were not enjoyable to drive. They had very loose steering and were almost to the point of being dangerous. I will recommend any friends to look for other options than Uhaul if at all possible.
Mona G | Overall ExperienceVery helpful staff, nice facility, great that I could drop truck off at same location as storage unit
Steven H | First ImpressionsThe young lady that served me on10/9/22 was wonderful. Her customer service skills were on point. Everyone was courteous and friendly. It was a great experience. Thank you!
kadejiah s | First ImpressionsMichael and his staff were very helpful and professional. I am looking forward to visiting my storage weekly due to years ago I had items stolen from my storage at Uhaul off Elmwood Columbia South Carolina after the death of my husband I’d 25yrs. It was devastating losing so many items that I thought was safe in my storage we had accomplished together that was no longer there. Therefore I choose to use Uhaul off Two Notch Rd. And I will be visiting at least once a week.
SHARAN S | First ImpressionsWas pleased to have the staff to be very helpful . And .the manager Mr. AJ was great.
Louanna B | Overall ExperienceJaime & her staff on Sunday was amazing . I wish y’all had bigger units & assisted to help with how you pack the units.
Sheree G | First ImpressionsWe used U-Haul storage to store our daughter's dorm items when she came home over the summer. It was extremely convenient, as we live 8-10 hours away (depending on traffic), and did not want to haul everything home for a few months only to turn around and haul it back. Staff was friendly and helpful. Rental and closeout were easy. We will definitely do this again!
Veronica T | Overall Experienceit was a good experience but the turn around of getting to find a facility that suit me was very exhausting. it took a torn on my flesh and i needed extra patience to finally get booked in. so i would say to anyone if you want to store up with U-Haul get ready and have enough time ahead plus have extra cash for unexpected time wasting, as soon as you get checked in and store up your items, it's all beautiful from there on wards.
Sharon M | Overall ExperienceEJ was extremely professional and considerate regarding my moving situation, it was 4 days delayed. He instinctively took care of my storage situation and made sure that my boxes were properly staged for the movers. There were many glitches with my move but everyone was sympathetic and professional and tried their best to resolve my problems.
Samuel H | First ImpressionsEverything was good.
Brenda j | Overall ExperienceI need to talk to y’all about something can you give me a call 803-915-8745
jamayiah r | Overall ExperienceBuilding and all was good but the Manager was not very attentive like he was waiting for me to leave and did not ask if I needed help, he is definitely not a people person. One employee brushed me off because I guess maybe she was about to leave. I went up to the register and she didn't speak she just pointed to the next register where the manager was. No one even acknowledged me when I came in. They need training on people skills.
Akyshia G | Online Move InEverything was great
Queen C | First ImpressionsThe staff was very helpful but none of the things I booked online were accurate and I was overcharged after the fact.
Brianna J | First ImpressionsI had a great experience using U-haul in Dentsville. Very friendly and helpful staff. Storage area was clean and temperature was always cool. I used my storage for 14 months and had no problems or complaints. I would use them again.
Jacqueline G | Overall ExperienceMoved out of my unit and due to the lack of communication between employees I received calls early in the morning about my lock needing to be removed. Which had already been done. Days later office realizes the lock was placed on the storage unit by a member of stuff and lock never belong to me. Stuff member Tiffany was very rude on the phone call and could still hear her rude remarks while I was on the line with rep Brittany. It took me calling the office back for them to inform me that the lock wasn’t mine and it belonged to them. I had this storage unit for over a year and planned to bring more business. But after theses interactions I doubt I will be returning.
quadreeyah b | Overall ExperienceI’m on my second attempt at trying to move items into my unit and not being able to causing me to have to leave my items on a trailer until the morning. The first time I came after 10 pm not be aware or told about the 24 hour access option. I then came that next morning to finally put my items inside and when done I went to the front desk to add the 24 hour package onto my contract. And now here comes my 2nd load of yesterday. I came after 10 without any worries because I knew I had just added the 24 hour access that I was told was gonna be an extra $10 on top of the bill. And when I typed the same code in my access was denied once again. I called the uhaul help line and was informed that the package was never added when I was told that it was that morning. So I had to hold on and extend my truck rental once again because of this inconvenience.
Isaiah W | Online Move InThe keypad was not working and the alarm was sounding and no one came.
Nola T | Online Move InThank you for helping me to make this transition for my cousin to South Carolina stress free. Everyone was professional. Thanks again.
Deloris M | Overall ExperienceAwesome facility. Thank you!
ERIC C | First ImpressionsAmazing service
ROBERT H | First ImpressionsAlthough the staff is professional and somewhat helpful, I did encounter a very bad communication experience with the manager more than a month ago involving an automatic payment setup by someone in his staff without my approval for my most recent storage room I rented. The way I found out about the payment was seeing it pending in my checking account. This could have caused me a financial hardship had I viewed my bank account at a later time. The manager did eventually remove the automatic payment setup in the system but did not provide the reason why it was setup because he needed to speak with his staff for more details. He informed me that he would followup with an email, but I never received the email. Unfortunately, I left the store still feeling very frustrated because of the lack of empathy or concern I felt the manager displayed nor did he offer any other solutions for the inconvenience subjected upon me from an error committed by a customer service representative in his staff. On another communication issue with his staff, I asked one of the CSRs when a late fee is applied for our storage rooms and was told “a few days” instead informing the exact number of days. Instead, I found out the number of days by a very professional, helpful, and friendly CSR through the 800 number in the U-Haul app. As for cleanliness in the storage rooms, my last storage I rented, the floor was swept but visually very dirty. Other than the issues I’ve provided, I haven’t encountered any other problems with the store. Inside the store, the exterior to include the parking lot are always very clean. The trucks I’ve rented from there are very clean and in great condition, and the overall staff is very professional and helpful.
MARY B | First ImpressionsPrices are not commensurate with the area.
John S | Overall ExperienceNever had an issue and everyone was helpful
Beverly W | Overall ExperienceOutstanding customer service. Was greeted with a warm, inviting, friendly smile.
Petual H | First ImpressionsWill return as a customer
alicia f | Overall ExperienceYou need to update the online map to reflect that the covered storage access between the main entrance and the rental office is no longer available.
James G | Online Move InThe staff was always very friendly and helpful!! I would definitely recommend this location!!
Naqua E | Overall ExperienceHowever they need bigger storage space.
SANDRA B | Overall ExperienceStaff was so polite, accommodating, we couldn't say enough compliments to them. Our Movers were also right on time, friendly and very efficient!
Patrick a | Overall ExperienceVery good experience....staff was great
Alford T | Overall ExperienceEj was very helpful with my storage unit and gave me the best choice.
Latonya T | First ImpressionsI’ve already left this review many places but whoever Brittany is at this storage facility took it upon herself to replace the lock I bought FROM YOU ALL to replace with a disc lock so it would be “more secure”. Upon adding this lock to my unit, she lost the key. We were there for over 2 hours on my move out day while the staff in store looked for the key because Brittany wasn’t even there. They never found it. It had to be drilled into to open, and 2 hours of the limited time on my rental truck were wasted because she did something I did not ask for, and the disc lock was not even any more secure. Not to mention, she was trying to charge me for this new lock I did not ask for.
OLIVIA B | Overall ExperienceYour uhaul facility was a great place to store my brother things. Thank you you have a great place
LANIER B | Overall ExperienceThe staff was helpful and kind. Victoria and the other gentleman (at the desk on the afternoon of 10/19), assisted me quickly and efficiently.
Lani P | Overall ExperienceStaff are respectful and very kind. Very helpful with customers.
Telson O | First ImpressionsStaff was very courteous and helpful.
DORIS D | First ImpressionsGreat customer service
varnee C | First ImpressionsKeep up the great work God bless
Sharnika M | Overall ExperienceGreat service
roxanne j | Overall ExperienceThanks for your professional Svc when it is hard to find great employees
James C | Overall ExperienceEveryone was polite and helpful.
Suzanne C | Overall ExperienceVery helpful and professional staff and manager
JOYCE D | First ImpressionsGood service
Don T | First ImpressionsThe room floor is dirty, but I’m going to use it anyway because I don’t want to go through the inconvenience of moving to another storage room. Other than that discrepancy, all else was great! ⭐️ ⭐️⭐️⭐️
Mary B | Online Move InDuane and the other gentleman were outstanding! Excellent customer service! I am a senior citizen and they were so kind, respectful and helpful. I cannot say enough good about them. We definitely insist on using them again in the future! They are great ambassadors for UHaul and South Carolina
Luke L | First ImpressionsI’ve been to several U-Haul facilities and this is one of the best well-kept and the customer service was fantastic. Ease of access and control is amazing.
Wesley B | First ImpressionsEJ and his staff helped us a great deal they were professional and explained everything we had concerns about. I would definitely keep my storage in the future. And tell my friends about this storage.
Louanna B | First ImpressionsThanks for your services..
joseph s | Overall ExperienceFriendly, considerate GM, and staff.
Edward T | Overall ExperienceJust moved from out of state and had to put my stuff in storage until the closing of my house. All staff members very nice. Storage unit areas could have more cars to help move go faster.
IRENE P | First ImpressionsEasy access.
Steve A | Online Move InI stored for around 7 months. Always clean, no bugs. My door always slid easily. Always felt safe when I was in the facility and my unit.
Jennifer K | Overall ExperienceNever actually had the size of unit i reserved. Staff members was disrespectful and non existent in understanding my needs. I was sent on a run around which made me go over on mileage and was charged as if i messed up the order. I ended up paying more than what was originally quoted. Horrible experience and will not use uhaul again after i move my stuff out of storage.
BRYON S | Online Move InMy first move in experience that was truly user friendly. The designated area for load and unload was very thoughtful and well needed. The ease of move in with the provided carts made a smoother transition to and from your storage unit. Thank you for a wonderful experience, despite the Storage system being down all day on 5/1/21
Teresa P | First ImpressionsThe staff there was great and the customer service outstanding very friendly and helpful I will definitely return to for their service keep up the great work and Mr Jones was as helpful great teamwork
alicia f | First ImpressionsIt was cool. Bugs and pollen was heavy in my storage but I'm not complaining in a ungrateful way because uhaul had very good deals and my belongings were safe.
Kristen W | Overall ExperienceI purchased wrong storage size. I had to cancel and get my money back
Latanyua P | Online Move InAsk for EJ. He is the owner and is easy to work with.
Marc D | First ImpressionsNo complaints as of now, I only had it for a week.
Randolph J | First ImpressionsExcellent service and a great crew.
Constantin M | First ImpressionsVery happy with this facility.
gina k | First Impressionsgreat speed of transaction, the store setup and procedures allow maximum social distancing during the COVID19 pandemic. Friendly helpful staff. only two issues. first issue was I was given a storage space that already had a lock on it, but the friendly staff quickly resolved that issue by assigning me another storage space of size. Very small inconvenience but shows poor record keeping. I rented two storage spaces, 1 didn't have the provided padlock in it. I had an extra padlock so that worked itself out. There is no lighting at the non-climate controlled area when I had to unload at night, it maybe due to ongoing store renovation construction activities at the time.
ROBERT W | Overall ExperienceMy check in person was very professional, and friendly, and her co-workers ae well.
JULIUS G | First ImpressionsCustomer service was great!
Marquita G | First ImpressionsExtremely friendly staff. I am 7 months pregnant and moving and they wouldn’t let me lift a finger. Very nice people.
courtney s | First Impressionsthe staff were super accomadati g and helpful.
Shawn D | First Impressionsunits were not marked correctly. Took quite some time to find our unit. Had to settle for an indoor unit. Lock was not readily available.
dirk E | First Impressions