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WILLIAM SCHEIGCustomer Reviews for U-Haul Moving & Storage of Door County
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service
Javier AnguianoThey changed the install appointment twice, didn't order all the parts needed and took an hour longer to install than they promised.
MARK LENTZVery helpful setting us up with storage units, and with equipment return
Grant MartinEverything was clean and the staff person who is the interim site manager was very friendly and efficient. In my opinion, you should make him the permanent manager!
Mark OwenExcellent experience!
MICHAEL BONNERKeep doing what you are doing because my experience was awesome and I can't thank you all enough.
Paul CaillouetteIncredible facility, kind staff! Highly recommended!
Cesar Escobar | First ImpressionsWhether purchasing boxes or renting a vehicle, the staff there is always helpful and very nice.
JoAnne RosenfeldThis location is great and looks like the staff makes an extra effort to be professional. The person checking me in was friendly and made the extra effort to resolve a billing problem.
David NelsonBoth men (Mark and Damien) were great and explained everything carefully. Both of them did everything they could to give us a good deal which was very much appreciated. We are senior citizens and haven't rented a U-Haul since we moved up here 18 years ago! The cargo van was easy to drive and a really cool vehicle!
Renee BauernfeindDamian was very helpful and provided good customer service.
Donald ButeraWhen I showed up to pick up my truck, they mentioned giving it to me for "the day" instead of the 10 hours I had requested, since it didn't cost more. When I returned it, they mentioned not expecting it back before the following morning. It's a good strategy for making me feel like i had more time, which is good. Service workers were kind, personable, and relatable.
JAMES GOMEZIt’s so nice that we can pull our cars into the indoor bays to load and unload. There were always plenty of carts available. This was a great place to store our stuff.
Thomas Ruehlmann | Overall ExperienceGreat location to do business with.
Javier AnguianoThe customer service when we arrived was over the top. Thanks.
Thomas AhlbeckGreat experience. Appreciated the climate control and staff helpfulness. Very easy access to loading and unloading....all indoors! Would use again if needed!
Steven Rondorf | Overall ExperienceGreat service and location
Javier AnguianoVery good experience! Completed the reservation online and the entire process(reservation, pickup, use and turn in was super easy).
lou zwagaWe are due a refund for storage unit fees paid for both units rented. We were told the refunds must come through corporate U-Haul. It would be nice to be able complete these transactions at the storage facility.
Lou Zwaga | Overall ExperienceLike everything as is!
lou zwagaThe renting process was easy and efficient. Staff were polite and helpful.
steve arquillaThe person or representative was more than helpful, excellent service and very well spoken. A 10
TIM CHAPMANPersonnel was very professional and friendly. A plus return made it easy!
Holly DeckerBest uhaul experience of my life - this guy is excellent!
Melissa weylandThank you for your help and Services.
Theresa L Newsome | Overall ExperienceGreat customer service, very helpful!
Edward BeierleinI had reserved a larger vehicle but it was not available. It worked out ok. The lady tried to see if a pickup at another location would work but the distance made that option not a reasonable one. Also the truck had only a 1/4 tank of fuel which was interesting. It made bringing it back with a 1/4 tank challenging. I like taking it with a full tank and bringing it back with a full tank. Overall, things went well.
Steve HangAlways great service, clean trucks & quick pick up & drop off.
Lori TerryEvery one of your folks was friendly and immensely helpful. Can't thank them enough for showing me around and taking the time to explain how things work. They all deserve a huge atta-boy (and a big raise)!
Carol Paul | Overall ExperienceGreat location - clean facility - excellent selection of retail moving supplies. Super friendly and helpful staff. Easy in and out.
Peter KerwinGreat value to rent a trailer. Superior spring load ram0 for ease in operation.
RICHARD OLSONStaff always helpful and friendly Facility is very clean and well managed!! Have recommended too many people. And would definitely use again if needed.
Mary Wodack | Overall ExperienceDrop off was a breeze. Didn’t even have to go inside! Checked the trailer, un hitched it and sent us on our way.
HELLMUTH DIETERLEVery satisfied
APHAYMANI SENGSIRI | First ImpressionsTrailer was out and ready for us when we arrived. Attendant speedily did the paperwork and helped hook up the trailer. Everything was an A+ Thanks You
Lester Schultzprompt service took care of the issue of me hooking up wrong trailer at pickup location. and was very helpful.
Pete RitchieMay want to hire a few more people. Both times just one person there, and they were busy. Definitely friendly, just working really hard. Nice selection of moving essentials also. One of the nicest facilities I've rented from.
Greg OmanThe only thing I would recommend is to have a second pickup truck on the fleet because of its high demand in this area .
Jose ParedesGood experience
MICHAEL ARNOPOL | Overall ExperienceEasy in and out, really no recommendations as to improve my experience
Nicholas GoldVery friendly and helpful!
Bruce NewbernEveryone was helpful and easy to work with. I felt confident that the advice I was getting regarding my hitch and electrical was accurate and reliable. Getting the first month rent free was awesome.
James Tellstrom | First ImpressionsDamien gave of his time and expertise to ensure our belongings were safe and accessible when we needed them. We moved from California and needed a safe place to store our things. Damien came to our aide and made it the easiest part of our move to Wisconsin. Thank You Damien.
Wayne Scaggs | Overall ExperienceI am very pleased with the service rendered and I know of no improvements to recommend.
MARCUS FARRELLVery good stuff, helpful employee who answered product questions and was very prompt. Keep up the good work!
william grahamGreat staff and spoke highly if your business. Great experience
Mark Berger | First ImpressionsGreat service good people. Would definitely recommend a friend.
Mark BergerThe person who worked with me was very friendly and very helpful. Excellent service!
Bruce NewbernDamien and Mark are rockstars! Thank you for your help!
louis super | Overall Experiencethe location was understaffed
WILLIAM SCHEIGThe Sturgeon Bay U- Haul Company are the best and go above and beyond to answer any questions or concerns.
JUDY OTTOAbsolutely nothing. Malcolm was outstanding in every way.
Jeffrey WesnerEasy Easy drop off location. Staff was great, helpful and professional. Thanks for making me aware of the option for a free month of rental storage.
Susan LindemGreat service and friendly
Nathan IsaacsonIt was the most miserable experience ever .. I rented a truck and it came with a free first month storage unit and I purchased the insurance on the vehicle as well only for the attendant to forget to tell me what storage unit was mine so it went to waste as I couldn't move anything into it without the unit number.. while packing up I parked the U-Haul along side of my mobile home only for the truck to get stuck in the mud and the insurance didn't cover that so I had to pay an extra 85$ to pay the tow truck driver.. so now I have had the truck for four days and haven't gotten anything moved and I had to be out of where I was living and my only option was to move all my belongings to Green Bay and put all my things at one storage facility.. I don't even understand why or how you could even charge me while you inconvenienced me in soooo many ways...
Dawn JacobeNikoli is an excellent employee and good representative of Uhaul. Professional and fast. This is a good location, as they are responsive and proactive.
Quinn BrennanStaff was great. Facility was clean.
Michael Strube | Overall ExperienceThe U-Haul facility in Sturgeon Bay Wisconsin is excellent better than any facility I’ve ever seen with U-Haul. The company is excellent Damien and all his crew in Sturgeon Bay are the best I would recommend them to anybody Steve Waldron surgeon make Wisconsin.
steve waldron | Overall ExperienceVery good experience. Great location, clean, warm , and very helpful staff.
Ron Zigler | Overall ExperienceWorked perfectly for our needs.
Taylor Stahlke | Overall ExperienceActually superb and ideal storeage. Great rates, clean and secure, with access to great moving equipment. I worked for Grabel/Allied, and other than actual professional movers equipment, U-Haul is the best.
thomas Van Sustenren | Overall ExperienceVery friendly staff, quick and easy to register and immaculate! Drive in unload area.
KATHLEEN QUINN | First ImpressionsWayne Denil
Wayne Denil | First ImpressionsAll the locations I have had contact with had wonderful customer service.
Johann Dumsick | First ImpressionsGreat experience, no hassles and very clean.
Scott Derenne | Overall ExperienceI was very happy with the one month free storage with the rental of a truck. That's a great idea because now that I know what it's like, in the future I will definitely have storage there again. The guys that work there, Damien the Manager, Tony, and Mike are so great at their jobs. Really helpful and very patient. I was really impressed with the whole facility all around. I would definitely recommend it to anybody looking for storage options.
angela billerbeck | Overall ExperienceGreat location and great support. Very friendly, helpful and professional.
Robert Gilbert | Online Move InThe management worked in arranging for me to have a storage unit closer to the parking area, to save on my time and effort. Very accommodating! Thankyou!
JUDY OTTO | First ImpressionsManager Damien friendly and helpful. Facility new and clean. Very organized.
Scott Derenne | First Impressions